Jayne was very helpful and friendly. She couldn't do enough. Also received helpful advice from her regarding travel plans. Booking process was easy.
Company replied
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See what reviewers are saying
From helping me decide on hotel to going the extra mile to sort special assistance and taxi other end. It my first holiday in 4 years and I’m going solo …
Company replied
Went in yesterday to book a holiday in Benidorm, service was so excellent young girl talked us all through our booking thank you.
Company replied
Called into shop to see what holidays were available and Teressa was marvelous. She went onto her computor and after having the dates we required she imeadeately found what we wanted. Nothing was too... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
10 Canon Street, CF44 7AT, Aberdare, United Kingdom
- 01685634021
4.9
Excellent
745 reviews
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Reply from Hays Travel - Aberdare
Thank you very much. Your comments are very much appreciated.
Pleasant and efficient staff who are…
Pleasant and efficient staff who are willing to take time with your booking
January 14, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind review
Karen offers a first class service and…
Karen offers a first class service and is a very efficient person well done
January 10, 2026
Always excellent customer service from…
Always excellent customer service from Jayne Collins
January 10, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words
I was seen immediately by Karen who was…
I was seen immediately by Karen who was extremely helpful and very knowledgeable and professional I will definitely be going back
January 10, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words they are very much appreciated.
Very helpful and polite
She was very helpful,polite and did not rush us just took her time to help us sort our holiday we booked this year
January 3, 2026
Reply from Hays Travel - Aberdare
Thank you very much for your kind words
Booked a trip to Lisbon with Karen…
Booked a trip to Lisbon with Karen yesterday, who was her usual friendly helpful and professional self. I would also like to say that all the staff in Aberdare are excellent. Thanks
January 7, 2026
Fantastic service
Excellent service from Karen and extremely friendly and helpful. Nothing too much trouble. Was in two minds about booking that day ,but due to the treatment from Karen booked immediately.
January 4, 2026
Reply from Hays Travel - Aberdare
Thank you so much for your very kind words they are very much appreciated
Staff are wonderful and patient
Staff are wonderful and patient, great experience in booking our holiday
January 1, 2026
Made us feel at ease and explained…
Made us feel at ease and explained everything has we expected
January 1, 2026
Reply from Hays Travel - Aberdare
Thank you for your kind words they are appreciated
Karen couldn’t have done any more she…
Karen couldn’t have done any more she was brilliant in every aspect - couldn’t be more pleased - brilliant at her job x
December 30, 2025
Reply from Hays Travel - Aberdare
Thank you so very much. Your kind words are very much appreciated.
Reply from Hays Travel - Aberdare
Thank you for your kind words they are very much appreciated.
Great service as usual by a…
Great service as usual by a knowledgeable friendly staff.
December 31, 2025
Victoria was very polite and listened…
Victoria was very polite and listened to what we required took time to search
December 30, 2025
Good customer service.
December 19, 2025
Reply from Hays Travel - Aberdare
Thank you so much your words are very kind
Really nice girls pleasant and really…
Really nice girls pleasant and really helpful
December 13, 2025
Reply from Hays Travel - Aberdare
Thank you so much. Very much appreciated.
We were having difficulty finding a…
We were having difficulty finding a cruise which fitted between certain dates. Our Hays rep Kimberley searched & searched undaunted until she had a result!!
December 6, 2025
Fabulous staff to greet and find the…
Fabulous staff to greet and find the perfect holiday for you. customers are treated like royalty recommend Hayes travel agents every time
November 27, 2025
Turkey Here We Come
The Professional and Experienced Staff members made the whole booking of the Holiday and excellent experience.
November 25, 2025
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