Staff was really helpful in choosing my holiday easy booking process. I would highly recommend booking a holiday with hays travel .Monica explained my trip in great detail all questions were answer... See more
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All the staff in my local Hays Travel are very welcoming & friendly to deal with. We had big decisions about booking Maldives / Dubai & with the help & knowledge from Lauren & the girls had the b... See more
Company replied
Monica and the girls at Hayes have always given us a warm welcome and helped us find holidays which we have thoroughly enjoyed. They take care of everything from start to finish it's a pleasure when... See more
Company replied
5 Star Service. Been using the Alexandria Branch for many years now and the staff are just the best!! LIKE FAMILY🥰Always friendly, attentive, obliging etc and will listen to what your preferences are... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
145 Main Street, G83 0NX, Alexandria, United Kingdom
- 01389485016
4.9
Excellent
566 reviews
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Reply from Hays Travel - Alexandria
Thank you for this lovely review and booking again in our Alexandria Store, glad we found a nice holiday for you to look forward to.
Staff was really helpful in choosing…
Staff was really helpful in choosing my holiday easy booking process. I would highly recommend booking a holiday with hays travel .Monica explained my trip in great detail all questions were answered in great detail .I had a successful booking experience.
July 26, 2026
Reply from Hays Travel - Alexandria
Thank you for this lovely review and booking again in our Alexandria Store, your loyalty is appreciated. You have a great trip to look forward to.
Always friendly and helpful and listen…
Always friendly and helpful and listen to what you want and make the whole process so much easier.
July 25, 2026
Reply from Hays Travel - Alexandria
Thank you for taking the time to write this re-view i am so glad we managed to get you something booked.
Great customer service from…
Great customer service from alexandria branch, arranged flights and seating exactly what we wanted Thankyou to Monica for booking
July 17, 2026
Reply from Hays Travel - Alexandria
Thank you for this lovely review and booking in our Alexandria store, have a lovely holiday.
Monica at alexandria branch was…
Monica at alexandria branch was fantastic helped lovely xx
July 22, 2026
Reply from Hays Travel - Alexandria
Thank you for taking time to complete this lovely review and booking in our Alexandria store, it is appreciated.
Very helpful and found a great deal for…
Very helpful and found a great deal for our holiday
July 14, 2026
Reply from Hays Travel - Alexandria
Thank you for an excellent review. We are so pleased to hear that we could assist you in finding a fantastic deal for your holiday. Angela, Branch Manager
Booked a holiday for over Christmas
Booked a holiday for over Christmas. The service was quick, efficient and the agent was very friendly and knowledgeable.
July 2, 2026
Reply from Hays Travel - Alexandria
Thanks so much for taking the time to write this re-view and i am so glad we managed to get you something booked
Monica at the shop in Alexandria was…
Monica at the shop in Alexandria was great and really friendly and helpful.
July 18, 2026
Reply from Hays Travel - Alexandria
Thank you for this lovely review glad you have a fab trip to look forward to.
Helpful staff
Margaret always manages to get us holiday within our budget and is so helpful .
July 14, 2026
Reply from Hays Travel - Alexandria
Thank you for this lovely review and your repeat bookings in our Alexandria store.
Done the way it should be done I…
The whole experience was very good I knew what I wanted & where I wanted to go & said to the girl, she only took about 10 minutes to sort the whole holiday out to exactly what I wanted so I have no complaints everything was bang on
July 8, 2026
Reply from Hays Travel - Alexandria
Thank you so much for taking the time to write this lovely review, we hope you have a great trip and and see you soon!
Excellent service great knowledge and…
Excellent service great knowledge and as always staff at Alexandria branch are always happy to help in any way
July 8, 2026
Reply from Hays Travel - Alexandria
Thank you so much for taking the time to write this re-view and so glad we got your holiday booked.
Excellent customer service at the local…
Excellent customer service at the local branch in Alexandria
July 6, 2026
Reply from Hays Travel - Alexandria
Thank you so much for taking you're time to write this re-view and so happy we got the perfect holiday booked for you
The booking staff first class we…
The booking staff first class we received a warm welcome what we got from our holiday was as the brochure described first class
July 5, 2026
Reply from Hays Travel - Alexandria
Thank you so much for taking the time to write this re-view and so glad we got you booked up
Grateful for the patience of Monica in…
Grateful for the patience of Monica in ensuring we got the holiday we were looking for.
July 5, 2026
Reply from Hays Travel - Alexandria
Stuart Dick,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was able to help you find the perfect holiday you were looking for. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Great service as always would highly…
Great service as always would highly recommend them
June 30, 2026
Reply from Hays Travel - Alexandria
Thank you for booking again in our Alexandria store your loyalty is appreciated. Have a lovely holiday.
All the staff in my local Hays Travel…
All the staff in my local Hays Travel are very welcoming & friendly to deal with. We had big decisions about booking Maldives / Dubai & with the help & knowledge from Lauren & the girls had the best holiday experience ever. Right from booking process & trying for flights during the conflict in UAE their help was so valuable. We have now booked our next trip & again Lauren was very patient helping us make big decisions. I wouldn't hesitate to use Hays Travel again the service was brilliant...Thank you team Hays Alexandria 🙂
June 23, 2026
Reply from Hays Travel - Alexandria
Thank you so much for taking the time to write this review i am so glad we managed to get you another trip of a lifetime booked. 😊
Monica is fantastic nothing is a…
Monica is fantastic nothing is a problem, gives lots of information and has either been or has heard reviews for most of the hotels and destinations
June 20, 2026
Reply from Hays Travel - Alexandria
Thank you for this lovely review and booking again in our Alexandria store, it is appreciated. Hope you have a great time.
Excellent service
Excellent service. Very helpful and pleasant. Will definitely use again.
June 26, 2026
Reply from Hays Travel - Alexandria
Thank you Lisa for your lovely comments , really appreciate it we hope you have the best time ever , see you soon. Thank you, Rhia.
China, here I come
I am elderly and your sales assistants were so helpful in explaining everything.
The office was clean and welcoming and the ladies were immaculate in their matching uniforms.
About as good as it gets.
June 18, 2026
Reply from Hays Travel - Alexandria
Hi thank you so much for your kind comments and booking your trip with us. We always try and help our customers. Angela, Branch Manager
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