Our trip was booked through Andrea at Hays Travel who went above and beyond for us. Friendly, knowledgeable, and incredibly helpful — the whole experience felt easy and well looked after. Thank you fo... See more
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We’ve just booked our first family holiday abroad with Andrea and couldn’t be happier with the service we received! Andrea is extremely pleasant to work with and was able to tailor a bespoke package s... See more
Company replied
Great booking experience with Hays, Andrea made the whole process simple & very straight forward. My daughter also has additional needs and Andrea was on the ball with making sure everything was set... See more
Company replied
Ive been booking through Andrea Lamberton at Hays for nearly 2 years now and she honestly goes above and beyond every time, especially when ive made a booking and needed my holiday amended, Andrea was... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Andrea Lamberton, BT47, Killaloo, United Kingdom
- 02871 879615
4.9
Excellent
222 reviews
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Andrea was great!
Andrea was great. She answered any questions I had and help me get the best deal for our mini break. This is my 3rd time to book with hays travel and with Andrea. She has already gave me information regarding my next holiday I am interested in booking. Brilliant customer service as always. Thanks Andrea.
April 9, 2025
Reply from Hays Travel - Andrea Lamberton
Thanks so much for your feedback, really appreciate this. Andrea
Andrea Lamberton in the Derry office…
Andrea Lamberton in the Derry office was just great and got a a great deal where other travel agents couldn’t. So a massive thanks 😊
April 16, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you for your feedback, appreciate this so much.
Booking a holiday through Andrea, at Hays travel
It was so easy to contact Andrea and she came back almost immediately with the answers I needed to make my choice. Excellent work.
April 2, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback. Andrea
First Class Service
Once again five star service from Andrea. Answered my query within minutes. Gave Andrea details of where I wanted to go what I wanted and within no time at all I was booked and confirmation promptly send through. Absolutely faultless service and have no hesitation in recommending Andrea to my family and friends. Thank you once again for all your help. You certainly go the extra mile.
March 15, 2025
Reply from Hays Travel - Andrea Lamberton
Really appreciate this feedback, thank you so much. Andrea
So very easy
March 19, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback. Andrea
Excellent
Excellent- Andrea was so helpful and very quick to respond to all my queries!
March 12, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your review, really appreciate this. Andrea
Easy and stress free. Very helpful
The whole process was straight forward and stress free. Have booked through Andrea a few times and she's always been very helpful
February 28, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback, appreciate this. Andrea
Andrea is always very helpful &…
Andrea is always very helpful & professional any time I contact her about our holidays
February 25, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your review, appreciate this. Andrea
Reply from Hays Travel - Andrea Lamberton
Thanks so much for your review, appreciate this feedback. Andrea
Really helpful. Quick response.
Andrea was so helpful and made the booking experience so easy.
She responded to my enquiry quickly.
February 13, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback, really appreciate this. Andrea
5* service
This is not the first time I have delt with Andrea, we have also booked our hen and stag parties with her.
Andrea is very helpful and professional always guiding you with the best options and advice. Her response is always very quick. She makes everything very straightforward and stress-free. 5* service.
January 30, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback really appreciate this. Andrea
Andrea could not have done more to help…I will mostly certainly book with Andrea again and I have already recommended her to a number of friends and colleagues.
Andrea could not have done more to help me find a holiday suitable for my kids and I. She gave thought to my preferences and provided me with a number of options to choose from. She responded to all my messages really quickly and made the final booking experience very swift and easy.
January 30, 2025
Reply from Hays Travel - Andrea Lamberton
Really appreciate your feedback, thanks so much for this. Andrea
Another great and seamless Experience…
Another great and seamless Experience 10 out of 10.
January 30, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback. Andrea
Excellent
Efficient, friendly, informative service. Nothing was a problem , went above and beyond to ensure the job was done .
January 12, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback, appreciate this. Andrea
Great service from Andrea
Great service from Andrea. Very helpful sourcing our family holiday.
January 4, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback, greatly appreciate this. Andrea
Beyond helpful!
Andrea could not be more helpful or patient! Answered loads of our queries very efficiently and made everything so straightforward. So glad we booked with Andrea and can’t wait for our holiday!
January 10, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much, so happy to have you all sorted with your dream holiday. Andrea
Andrea was very helpful and everything…
Andrea was very helpful and everything was sorted immediately
January 9, 2025
Reply from Hays Travel - Andrea Lamberton
Thanks so much for your feedback, appreciate this.
Andrea was very informative and…
Andrea was very informative and responded to my queries promptly. Very easy booking process and would recommend
January 8, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback. Andrea
Reply from Hays Travel - Andrea Lamberton
Thanks so much for your feedback. Andrea
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback. Andrea
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