Hays Travel - Andrea Lamberton Reviews 

223
TrustScore 5 out of 5

4.9

Personal Travel Consultant Andrea Lamberton, BT47 Killaloo, GB


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Rated 5 out of 5 stars

Our trip was booked through Andrea at Hays Travel who went above and beyond for us. Friendly, knowledgeable, and incredibly helpful — the whole experience felt easy and well looked after. Thank you fo... See more

Rated 5 out of 5 stars

We’ve just booked our first family holiday abroad with Andrea and couldn’t be happier with the service we received! Andrea is extremely pleasant to work with and was able to tailor a bespoke package s... See more

Company replied

Rated 5 out of 5 stars

Great booking experience with Hays, Andrea made the whole process simple & very straight forward. My daughter also has additional needs and Andrea was on the ball with making sure everything was set... See more

Company replied

Rated 5 out of 5 stars

Ive been booking through Andrea Lamberton at Hays for nearly 2 years now and she honestly goes above and beyond every time, especially when ive made a booking and needed my holiday amended, Andrea was... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Andrea Lamberton, BT47, Killaloo, United Kingdom

  • 02871 879615

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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4.9

All reviews

(223)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

Andrea - Just fantastic

Andrea was super quick and friendly and checked various options with me that I hadn't thought about. She's super responsive to any queries also. Will 100% be using Andrea to book my next holiday 🙌🏼

July 30, 2024
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Reply from Hays Travel - Andrea Lamberton

Appreciate this so much, thank you. Andrea

Rated 5 out of 5 stars

Andrea helped us get our holiday…

Andrea helped us get our holiday without any hassle and all done and dusted within a couple of messages.

July 20, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for your feedback, Andrea

Rated 5 out of 5 stars

Very friendly and so helpful

Very friendly and so helpful. Easy booking. Would definitely recommend

July 23, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank so much for your feedback. Andrea

Rated 5 out of 5 stars

Easiest trip booking yet!

Andrea made the whole booking experience so easy! I was able to do it all while at work.
So excited for our family trip now!

July 13, 2024
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Reply from Hays Travel - Andrea Lamberton

Appreciate this feedback, thanks so much. Andrea

Rated 5 out of 5 stars

Andrea was ver helpful

Andrea was very helpful and nothing was a bother to her when i was booking my holiday..

July 9, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for booking with me. Andrea

Rated 5 out of 5 stars

Always feel confident of a great…

Always feel confident of a great service and best price when booking with Andrea at Hays. Wouldn’t go anywhere else, no need to as Andrea goes out of her way to make booking easy and to find deals that suit our needs and budget every time.

July 7, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for sharing your feedback, always appreciate your return custom. Andrea

Rated 5 out of 5 stars

Always so straight forward with Andrea

Always so straight forward with Andrea, let her know what you’re looking for or a place you want to visit and she will sort it out for you on the day. I’ve booked 2 big holidays with her already this year and I’m sure there will be plenty more!

July 6, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much Jamie, always appreciate your ongoing support. Thanks a million

Rated 5 out of 5 stars

Exceptional service

Andrea is fantastic, she worked tirelessly and quickly to ensure that we were getting the best deal possible. She has made what can be a stressful process booking a holiday, completely stress free! Highly recommend

July 5, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much Julie, really appreciate this.

Rated 5 out of 5 stars

Disney trip

Andrea was fantastic with helping me organise this trip for my family,
We are looking forward to it, and I'm recommending Andrea to all my friends she is so lovely to chat to and will help you with anything

June 20, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for your feedback, appreciate this.

Rated 5 out of 5 stars

Great customer service from Andrea

Great customer service from Andrea
This is second time I booked a holiday through Andrea.She has been so helpful and accommodating regarding dates.I have been back and forth contacting her and has also advised us on private transfers.
I have recommended her to colleagues and friends

June 9, 2024
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Reply from Hays Travel - Andrea Lamberton

Thanks so much for your continuing support, appreciate this as always.

Rated 5 out of 5 stars

Andrea is so helpful and very prompt…

Andrea is so helpful and very prompt coming back with messages, she has made the whole booking experience very straightforward and I look forward to our trip away!

June 13, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for your feedback, much appreciated.

Rated 5 out of 5 stars

Easy booking process…

I contacted Andrea about a holiday offer I saw on another social media page. She was prompt replying to my query and luckily was able to find the deal for us. The booking process couldn’t have been any simplier!

June 2, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for your feedback. Andrea

Rated 5 out of 5 stars

Andrea was amazing

Andrea was amazing, very last minute decision to book and after getting in contact Andrea had me sorted in less than 30mins. She got us a great deal, stayed on after her working hours to finalise the details, can't praise Andrea enough.

June 1, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for your feedback, really appreciate it. Andrea

Rated 5 out of 5 stars

Perfect service every time.

This is the second time I have booked a trip with Andrea and she is fantastic. Nothing is too much, she has everything sorted and you don’t have to worry, would definitely recommend to anyone looking to book a holiday.

April 27, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for your feedback. Andrea

Rated 5 out of 5 stars

Great Experience

Had my holiday booked with in 30 mins, great service from Andrea.
Great help with all different options and professional. Will definitely be booking again.

May 17, 2024
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Reply from Hays Travel - Andrea Lamberton

Thank you so much for your feedback. Andrea

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