I was recommended Andrea by my Mam and I can honestly say she is the best! I will definitely contact Andrea first when I’m looking to book another holiday. She is very knowledgeable, super helpful an... See more
Company replied
Location
Switch locationPersonal Travel Consultant Andrea Sowinski, BL9 Bury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Andrea is just the best, so helpful & nothing is too much trouble for her. We have used Andrea for quite a few years & wouldn’t go anywhere else
Company replied
Andrea is absolutely fantastic, nothing is too much trouble! Won’t go anywhere else to find a holiday now. Thank you so much for helping us, so many options and ideas!
Company replied
The whole process from start to finish was a smooth, hassle free experience. Your agent Andrea showed great professionalism and patience while I made up my mind about which holiday to take. I was kep... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Andrea Sowinski, BL9, Bury, United Kingdom
- 0161 7132902 / 0800 6126302
4.9
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andrea is just the best
Andrea is just the best, so helpful & nothing is too much trouble for her.
We have used Andrea for quite a few years & wouldn’t go anywhere else
August 1, 2026
Reply from Hays Travel - Andrea Sowinski
Love your review June, thanks so much 😘 x x
Andrea was extremely helpful when…
Andrea was extremely helpful when booking our cruise she was very informative and managed to tailor the holiday to our exact needs . I would definitely recommend Andrea to book your holiday with .
July 28, 2026
Reply from Hays Travel - Andrea Sowinski
Aww thanks so much Sam 😘 x x
Andrea knows our requirements …
Andrea knows our requirements and makes the whole selection and booking process easy and efficient
August 1, 2026
Reply from Hays Travel - Andrea Sowinski
Thanks so much Graham, it's always a pleasure 😘 x
Andrea is amazing, highly recommend
I was recommended Andrea by my Mam and I can honestly say she is the best! I will definitely contact Andrea first when I’m looking to book another holiday. She is very knowledgeable, super helpful and takes a lot of the hassle out of booking a holiday. She is so friendly and her communication is always very good.
Would highly recommend.
July 7, 2026
Unprompted review
Reply from Hays Travel - Andrea Sowinski
Aww what a lovely review Kieran! Thanks so much, it was a pleasure 😘 x
Andrea was very helpful throughout the…
Andrea was very helpful throughout the whole booking process and communication was excellent. All documents and information was given in a timely manner.
July 20, 2026
Unprompted review
Reply from Hays Travel - Andrea Sowinski
Thanks so much for your lovely review Gareth 😊 It was a pleasure booking yours and Kieran's holidays x
Andrea is absolutely fantastic
Andrea is absolutely fantastic, nothing is too much trouble!
Won’t go anywhere else to find a holiday now.
Thank you so much for helping us, so many options and ideas!
July 11, 2026
Reply from Hays Travel - Andrea Sowinski
Aww thanks Lucy, it was a pleasure hunni 😘 x x
Andrea makes this experience so easy
Andrea makes this experience so easy
She is brilliant with Hayes travel
So helpful and knowledgeable and prices as usual fair and always does her best
July 14, 2026
Reply from Hays Travel - Andrea Sowinski
Aww thanks so much Lesley, I appreciate your kind words 😘 x x
Andrea was amazing at finding a holiday…
Andrea was amazing at finding a holiday for us .Found us the perfect holiday according to our budget .Fabulous service .
July 10, 2026
Reply from Hays Travel - Andrea Sowinski
Aww thanks so much Sam, I really appreciate you and Ste booking with me 😘 x x
The service is always fantastic and I…
The service is always fantastic and I will only deal with one hays travel rep and that is Andrea sowinski because she is ultimately faultless gets every arranged and sorted goes through it step by step and always on hand to answer any questions sent to her so would be definitely recommending hays travel to all my friends/family
July 1, 2026
Reply from Hays Travel - Andrea Sowinski
Aww thanks so much Leigh, what a lovely review! It's always a pleasure booking your holidays 😘 x
Reply from Hays Travel - Andrea Sowinski
Aww thanks so much Chris, always a pleasure 😘 x x
The whole process from start to finish…
The whole process from start to finish was a smooth, hassle free experience.
Your agent Andrea showed great professionalism and patience while I made up my mind about which holiday to take. I was kept fully informed on progress, and, as it was a last minute trip, I received all my documents in a speedy fashion 10/10
May 28, 2026
Reply from Hays Travel - Andrea Sowinski
Aww thanks for such a lovely review Tim, I hope you had a fantastic holiday! 😎 x
Andrea
Easy to speak to Andrea. She listens you what you require and works hard to find it.
June 2, 2026
Reply from Hays Travel - Andrea Sowinski
Always a pleasure Jim, we had a laugh today! Who knew booking a holiday could be so much fun 😉 x
Andrea has gone above and beyond…
Andrea has gone above and beyond helping me with everything for my holiday and always checking in. I always recommend her to friends and family.
May 29, 2026
Reply from Hays Travel - Andrea Sowinski
Aww thanks so much chick, it's a pleasure booking holidays for you and Violet 😘 x x
Always always book with confidence with…
Always always book with confidence with Andrea ! Such a personal but professional service! She just takes the stress away and on this occasion even booked our adult son at short notice to join us …completely seamless service Thanks Andrea
May 10, 2026
Reply from Hays Travel - Andrea Sowinski
Love booking holidays for you, your family and friends...Thank YOU Elaine for choosing me for such an important job 😘 x x
Always book through Andrea Sowinski
Always book through Andrea Sowinski , so easy to deal with , very pleasant & helpful nothing to much trouble .
April 28, 2026
Reply from Hays Travel - Andrea Sowinski
Aww thanks so much Gary, what a lovely thing to say 😘 x x
Excellent service,have booked with…
Excellent service,have booked with Andrea over many years,lovely lady,wouldn’t use anyone else!!!
March 22, 2026
Reply from Hays Travel - Andrea Sowinski
Thanks so much Chris, I love booking holidays for you and the family 😘 x x
Five stars!
As always, Andrea was super helpful and her communication is top notch. She goes out of her way to ensure everything is just as required with your booking and is full of expertise.
March 25, 2026
Reply from Hays Travel - Andrea Sowinski
Aww that's so kind Lee, thanks for your lovely feedback. Speak soon, Andrea 😘 x x
Amazing helped me so much very easy…
Amazing helped me so much very easy quick and no stress
February 20, 2026
Reply from Hays Travel - Andrea Sowinski
You're so welcome Chloe, thanks so much for choosing me to book your first family holiday. Hopefully it is the first of many! 😘 x x
Booking through Hayes Travel
Andrea was very knowledgeable, she gave us a few options on holidays for us to choose which one suited us best. She never put us under any pressure and she made the whole booking process nice snd easy. Everything was totally stress free.
February 16, 2026
Reply from Hays Travel - Andrea Sowinski
Thanks so much for your lovely review Chris, it's always a pleasure booking holidays for you and Teresa 😘 x x
Andrea gets me the best deals.
I love booking with Andrea, she gets me the best deals and makes booking stress free. Love our little chats as well.
Thanks Andrea x
February 10, 2026
Reply from Hays Travel - Andrea Sowinski
I really appreciate you coming to me to sort out your holidays Bev, it means more than I could say. Our chats are just an added bonus! Long may it continue x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.