We always use Annabel from Hays, Brilliant service, never fails to find exactly what we want, always helpful & informative & matches or improves online price's. We would never use any other way to bo... See more
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Annabelle was a great help in sorting our cruise booking. It turned out to be quite complicated but she went above and beyond to help answer questions etc. Excellent throughout.
I won’t book another holiday again without the support of Annabel. She has been absolutely outstanding — helping me get the most out of my trip and making the whole process of planning and booking... See more
Company replied
Annabel at Hays was so helpful with every aspect of our holiday We gave her a brief, which he understood perfectly and offered us several options which met the brief. All the travel arrangements wer... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Annabel Brooke, TQ4, Paignton, United Kingdom
- 01803 896554
4.7
Excellent
79 reviews
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Booking with Collette at Newton was…
Booking with Collette at Newton was very good. However I find the rest of your staff in both Newton abbot and Paignton extremely rude. Both times I’ve been in to check on the status of my trip, they have been very condescending. I will certainly think again booking with hays and use TUI as their customer service is far better.
March 24, 2024
Reply from Hays Travel - Annabel Brooke
Good Afternoon Julia,
Thank you for taking the time to provide this review.
I do apologise that you haven't received a response as of yet. The reason for this is because the location has been entered as Annabel Brooke which means the branch in question would not have seen this review.
I have spoken to the branch for you and someone from the branch will make contact with you when you return. I hope you have a lovely holiday.
Take care and kindest regards
Danielle
Annabel was really helpful
Annabel was really helpful. I had a bit of to & fro to get the right fit and she was very patient.
September 1, 2024
Reply from Hays Travel - Annabel Brooke
Sorry , I'm a bit late responding , appreciated you taking the time to post a review. Thank you
Always there to help with anything 🤩
I love the fact you can always talk to a person directly and Annabel who has booked quite few holiday for us now is very helpful and always there to help with any questions or issues.
August 30, 2024
Reply from Hays Travel - Annabel Brooke
Thank you for taking the time to leave a review of my service, it is always appreciated
Great customer service personalised to…
Great customer service personalised to our holiday needs.
Quick reply to e-mails in response to queries
May 25, 2024
Reply from Hays Travel - Annabel Brooke
Thank you for the lovely review I always try to offer an efficient & personal service, I appreciate your comments & for taking the time to leave a review
Annabel is just amazing,she is very…
Annabel is just amazing,she is very efficient,and nothing is too much trouble for her. Any query we might have,she gets back to us asap. Excellent service, always.
July 11, 2023
Reply from Hays Travel - Annabel Brooke
Sorry for the delay in replying to your review of my service, it is always really appreciated, not many months to wait for your next cruise & I bet you are counting the days
First Class Service - thank you
We received excellent service from Annabel with attention to detail. Nothing was too much trouble. She explained everything very well and has taken all the anxiety of booking on-line. She is a real asset to Hays Travel with a great deal of knowledge which she shared with us.
June 27, 2023
Reply from Hays Travel - Annabel Brooke
Sorry for the delay in responding to your amazing review of my service, it is always appreciated. It was a pleasure arranging your cruise . Thank you Annabel
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