Alison is so helpful & will go out her way with any questions I had to ask. Nothing is too much for her and she goes above and beyond. Would highly recommend and will defo be back to book my next hol... See more
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See what reviewers are saying
Hollie was , as always, very helpful and knowledgeable. She advised us on how best to plan our month long trip to Australia and New Zealand. Information was relayed to us promptly via email.
Company replied
Travel Advisor was very good at her job I felt comfortable in the environment. I visited the shop to see if I could book a holiday that I had seen on line. The travel advisor done a search and was... See more
Company replied
Holly and Alison were really friendly and helpful with helping us choose where to go for our holiday
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
75 High Street, DG12 6DJ, Annan, United Kingdom
- 01461718514
4.9
Excellent
488 reviews
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Friendly staff
Friendly staff, very helpful, listened to what we wanted and provided everything we asked for. Thank you Alison
December 31, 2024
Reply from Hays Travel - Annan
Hello,
Thank you so much for taking the time to leave us a review, it really is appreciated. It is always a pleasure to help you with booking your holidays, and we hope you are looking forward to your next trip!
Thank you again for booking with Hays Travel Annan - See you Soon!
Great service
December 10, 2024
Reply from Hays Travel - Annan
Hi Louise,
Glad to hear you were pleased with the service which you received from us. Thank you again for booking with Hays Travel Annan :)
Great service very happy 🙏😊😊😊
December 10, 2024
Reply from Hays Travel - Annan
Happy to help with the Christmas shopping
Excellent service
Hollie produced what we asked for and priced everything for us. Whilst waiting to deal with hollie to book holiday we noticed how she dealt with an elderly gentleman with great patience and compassion
December 3, 2024
Reply from Hays Travel - Annan
Hello Mrs Patterson,
Thank you so much for taking the time to leave me such a kind review. It was a pleasure to be able to help you with booking your next trip, and I hope you are looking forward too it!
Thank you again for booking with Hays Travel Annan
Hollie :)
Great service from Hollie
Great service from Hollie. Amazing store to book your holiday .
December 7, 2024
Reply from Hays Travel - Annan
Thankyou for your lovely review
Great service from your Annan Branch
Great service from your Annan Branch. Sorted out a great holiday and insurance for me.
November 10, 2024
Reply from Hays Travel - Annan
Thankyou so much for booking with us , glad we could help Thankyou
Very helpful tried different companies…
Very helpful tried different companies to get the best deals checked everything to make sure we were happy with the price and everything else great experience
December 7, 2024
Reply from Hays Travel - Annan
Thankyou for your kind review and you had a great experience
Allison
Manager
trip to Iceland/New York…
Just booked a trip to Iceland/New York was the easiest thing I’ve done in a long time Hollie made it so easy and very informative told me everything I needed to know up front 100% recommend them.
Also Hollie is a asset to hays very professional and extremely helpful.
December 3, 2024
Reply from Hays Travel - Annan
Delighted Hollie managed to sort out your trip to Iceland and New York , you will have a fab time, thanks for booking with Hays Travel Annan
Customer Service is excellent
Customer Service is excellent. Hollie, in the Annan branch, is very helpful, knowledgeable, friendly and service with a smile. Booked another holiday, safe in the knowledge we are always in good hands with our local Hays travel branch.
November 30, 2024
Reply from Hays Travel - Annan
Thankyou for booking once again with us , always a pleasure
Allison
The Team at Annan
The Team at Annan are brilliant they go that extra mile sorting you and your requirements for your travel be it mini break or world wide. We have been customers for years Keep up the good work. Alison and Holly are our go to for anything we need. Just helped me sort a special family holiday out for our up coming celebration.
November 30, 2024
Reply from Hays Travel - Annan
Thankyou for booking with us yet again, always a pleasure xx
With just one phone call Alison at the…
With just one phone call Alison at the annan branch was on the case for me and had exactly what we wanted within a short time and a good price too. And not for the first time either.
November 3, 2024
Reply from Hays Travel - Annan
Thankyou for booking with us again , glad to help organise the cruise for you
Allison
Professional expert advice and service…
Professional expert advice and service at Hays Annan.
Holly is a credit to the ompany.
October 27, 2024
Reply from Hays Travel - Annan
Hello Michael,
Thank you very much for leaving me such a lovely review. It is always a pleasure to be able to help you both with booking your holidays. We look forward to seeing you again soon, and thanks again for booking with Hays Travel Annan.
Hollie :)
Reply from Hays Travel - Annan
Thank you for taking the time to leave such a nice review.
Hollie was knowledgable
Hollie was knowledgable, efficient, helpful and friendly.
We visited 3 times and also had great service from the other staff.
September 6, 2024
Reply from Hays Travel - Annan
Hello Sheelah,
Thank you very much for taking the time to leave such a kind review about the service which you received from me and my colleagues when you came in to branch. It was a pleasure to be able to help you get your holiday booked, and we hope you are looking forward to it!
Look forward to seeing you soon,
Hollie
Alison was very helpful and took the…
Alison was very helpful and took the time to help us pick the right holiday
September 10, 2024
Reply from Hays Travel - Annan
Pleasure booking you again thankyou
x
very helpful
Staff member very helpful. Took lots of time making sure I got the best deal.
August 29, 2024
Reply from Hays Travel - Annan
Good Morning Jean,
Thank you very much for taking the time to leave us such a kind review, it is always lovely to hear this. So pleased that we managed to find you a great deal, and we hope you are looking forward to your trip!
Look forward to seeing you again soon.
Hays Travel Annan
Pre printed boarding passes have helped…
Pre printed boarding passes have helped enormously
August 31, 2024
Unprompted review
Reply from Hays Travel - Annan
Thank you very much for taking the time to leave us a review.
Hays Travel Annan.
Alison was very knowledgeable
Alison was very knowledgeable. Her communication was excellent
August 27, 2024
Reply from Hays Travel - Annan
Thankyou for booking with us again
Allison
Reply from Hays Travel - Annan
Thankyou for booking with Hays travel again x
Allison
Friendly patient travel agent
Allison was extremely patient answering our many questions and obtaining the best deal to suit our needs. She was very friendly and spent a considerable time finalising our holiday
August 17, 2024
Reply from Hays Travel - Annan
Thank you for taking the time to leave such lovely comments. We really appreciate this. Look forward to seeing you again.
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