Hays Travel - Ashleigh Rooney Reviews 

150
TrustScore 5 out of 5

4.9

Personal Travel Consultant Ashleigh Rooney, G66 Kirkintilloch, GB


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Rated 5 out of 5 stars

Ashleigh goes above & beyond every rime. She definitely takes the stress away. I honestly wouldn't book with anyone else. Great communication & always ready to help with any queries

Rated 5 out of 5 stars

Ashleigh is great to deal with. Super helpful from start to finish and doesn’t mind an endless amount of questions being asked, will always use Ashleigh to book any holiday!

Company replied

Rated 5 out of 5 stars

Been using Ashleigh to book holidays for a couple of years now and she always goes above and beyond. Nothing is too much for her and she even responds to my questions well out of working hours. Sup... See more

Company replied

Rated 5 out of 5 stars

Booking a holiday can be stressful , checking sites, comparing prices , looking at reviews… but when you see a nice hotel and feel it suits your needs, then just to message Ashleigh who does all the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Ashleigh Rooney, G66, Kirkintilloch, United Kingdom

  • 01413198774

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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4.9

All reviews

(150)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

USA Golden Triangle

Ashleigh was very quick to respond to my enquiry and answered all my questions before I booked. Very helpful and knowledgeable. Extremely happy with the service and would thoroughly recommend using Ashleigh to book your holiday.

September 1, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you for booking with me and for your very kind words

Rated 5 out of 5 stars

Ashleigh was recommended by a good…

Ashleigh was recommended by a good friend due to a fantastic experience with booking a holiday. I contacted her and Ashleigh was amazingly responsive, thorough and personable offering us the perfect hotel, flights and dates we wanted…I wouldn’t hesitate recommending this service and particularly Ashleigh…this is an example to UK corporations that have lost the art of customer service the future should be focused on customer sentiment and satisfaction…Thanks so far Ashleigh!!! I’m hoping for many more trip sun future!!!

August 12, 2024
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Reply from Hays Travel - Ashleigh Rooney

Thank you for booking with me and for your very kind words, being self employed it really does mean a lot.

Rated 5 out of 5 stars

Ashleigh Rooney …

Ashleigh Rooney Made my booking so easy and professional.

July 25, 2024
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Reply from Hays Travel - Ashleigh Rooney

Thank you so much for your very kind words and thank you again for booking with me - have a lovely holiday. Ashleigh x

Rated 5 out of 5 stars

Ashleigh was amazing as usual

Ashleigh was amazing as usual got me a fantastic deal saved me a lot of money from previous quotes from other travel agents

July 25, 2024
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Reply from Hays Travel - Ashleigh Rooney

Thank you for your very kind words - have a fantastic holiday :)

Rated 5 out of 5 stars

Amazing service

Ashleigh had been recommended to us so thought I would get in contact with her to see if she could get us a good deal.
Ashleigh gave us loads of different options with everything we wanted included and within our budget (lower in fact which was amazing)
She took the stress out of booking holiday and will definitely use her again in future.
Thank you 😊

July 13, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you so much for your kind words - it means a lot. Ashleigh x

Rated 5 out of 5 stars

Ashleigh was amazing!

Ashleigh was amazing from start to finish. Got back to me super quick with pricing details and before we knew it deposit was paid, holiday booked and my confirmation emailed.
Will not hesitate to use Ashleigh again in the future and would 100% recommend.

July 8, 2024
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Reply from Hays Travel - Ashleigh Rooney

Thank you :)

Rated 5 out of 5 stars

Amazing service

Ashleigh was excellent and got us everything that we wanted. As first time cruisers we had no idea what to look at . Great options given with pricing enabling us to choose the best option for us. Everything was done efficiently and we were all booked with deposit paid in a short time. Everything was emailed to us straightaway . Couldn't recommend Ashleigh enough

July 8, 2024
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Reply from Hays Travel - Ashleigh Rooney

Thank you for your very kind words, only doing my job! Cant wait to hear all about your cruise - Thank you for booking with me, Ashleigh x

Rated 5 out of 5 stars

Ashleigh found me the best deal for the…

Ashleigh found me the best deal for the best price! Her professionalism is outstanding and nothing is ever a bother! Cannot wait to use Ashleigh again for our next trip!!

July 3, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you so much for your very kind words - cant wait to see all your photos and hear about your trip :) - Ashleigh x

Rated 5 out of 5 stars

Hi i would to say Ashliegh got us a…

Hi i would to say Ashliegh got us a fantastic deal for the winter ..she was very professional.and through will the details & booking ..i will definetly recomnend Ashlegh to many family & friends and keep looking at her great deals x

July 4, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you for booking with me and for your kind words - Ashleigh x

Rated 5 out of 5 stars

Our bucket list trip to Bali sorted by…

Our bucket list trip to Bali sorted by Ashleigh, cannot thank you enough. We were super worried about finding the right person to help us and you came highly recommended by various people. My worries are gone and it’s all booked and looks perfect for us. Thank you again Paula & Paul

July 3, 2024
Unprompted review
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Reply from Hays Travel - Ashleigh Rooney

Thank you so much for your kind words and putting your trust in me with your special bucket list holiday. I cant wait to hear all about it - Ashleigh x

Rated 5 out of 5 stars

Excellent service

Excellent service. Ashleigh was very helpful and knowledgeable about the holiday we were booking. Would highly recommend using Ashleigh in future!

June 24, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you for your very kind words :) Ashleigh x

Rated 5 out of 5 stars

Superb Customer service!

Recently booked our family holiday with Ashley Rooney, we explained what we were looking for and our needs and within 10 minutes she sent over a few options for us, it was very difficult to decide which one we wanted as all options were brilliant! We are now booked in for September and counting down the days. Ashley was fantastic, got back to us so quickly and made everything quick and easy to get booked in. Thank you!

June 22, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you so much for your very kind words and for booking with me - Cant wait to hear all about your holiday xx

Rated 5 out of 5 stars

My go to for holidays

Second time I’ve booked with Ashleigh , will be my go to now for holidays , thanks again Ashleigh

June 1, 2024
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Reply from Hays Travel - Ashleigh Rooney

Thank you for booking with me again :) Have a fantastic holiday x

Rated 5 out of 5 stars

First class service from Ashleigh sent…

First class service from Ashleigh sent her our quote & was booked within minutes a little bit cheaper. Would definitely book again. Thanks Ashleigh x

May 25, 2024
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Reply from Hays Travel - Ashleigh Rooney

Thank you so much for booking with me, I really do appreciate it - Have the most amazing holiday xx

Rated 5 out of 5 stars

Ashleigh made the whole process stress…

Ashleigh made the whole process stress free. Highly recommend and definitely be back to book 👌

May 9, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you so much for your kind words, it means a lot. Thank you again for booking with me :)

Rated 5 out of 5 stars

Quick & easy

Quick & easy. Very informative.

May 9, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you for booking with me again :)

Rated 5 out of 5 stars

Great experience booking our holiday

Ashleigh made booking our family holiday so easy. We got it all booked within 30 minutes and got it at a great price. This is the second holiday we have booked through Ashleigh and we would definitely recommend using her.

May 11, 2024
Hays Travel - Ashleigh Rooney logo

Reply from Hays Travel - Ashleigh Rooney

Thank you so much for your kind words, it means alot xx

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