Becci has been absolutely outstanding! She is incredibly helpful and always has an answer to any questions, no matter what time of day. Nothing is ever too much trouble, and she makes booking a holida... See more
Location
Switch locationPersonal Travel Consultant Becci Hughes, Dn59dy Doncaster, Yorkshire & Humber, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Becky is amazing, she found us a holiday really quickly that matched our budget and did all the hardwork for us. I will definitely use Becky again and would 100% recommend to anyone who is thinking of... See more
Becci was very patient has I had to change the booking a few times before I actually booked. Very helpful and I will definitely be booking with Becci again ☺️
First time I’d interacted with Becci after often seeing her holidays on Facebook. I told Becci what I wanted and within the hour I had a tailor made holiday 😎would recommend 👍
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Becci Hughes, Dn59dy, Doncaster, Yorkshire & Humber, United Kingdom
- 07446877265
4.9
Excellent
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Becci at Hays Travel- Highly recommend
Becci was very friendly and helpful, and she really listened to me and went the extra mile to book the perfect trip for us. Excellent customer service! I’ll definitely recommend Becci to friends and family. Thank you!
February 2, 2026
Reply from Hays Travel - Becci Hughes
Awwww Thank you Amy your all going to have the Best Time, All though it's all under wraps at the minute, no talking for half a year haha Thanks again Becci
Becci was great
Becci was great. Very knowledgeable, found exactly what we were looking for making the whole thing quick and easy. Will definitely be using her again for our next holiday
February 2, 2026
Reply from Hays Travel - Becci Hughes
Thank you Danielle, really appreciate you booking with me, and leaving this review hopefully I will be able to help with any future trips you have Thanks again Becci
Can’t recommend Becci enough
Can’t recommend Becci enough! I enquired about a holiday she had advertised and she replied really quick. She helped me find the best flight times that suited me with having two children without me even needing to ask. Also the price she got me it for couldn’t be beat! Amazing service and we can’t wait for our holiday, thank you Becci.
February 2, 2026
Reply from Hays Travel - Becci Hughes
Awwwww Thank you Paige, even if we did have a panic afterwards on dates, it is all still Good, cant wait for you all to have the best time Thanks Again Becci
Becci was amazing from start to finish…
Becci was amazing from start to finish she asked lots of questions and if I didn’t like something she found an alternative straight away. She was professional and very helpful and I will be using her for all future holidays
February 2, 2026
Reply from Hays Travel - Becci Hughes
Awwww Thank you Chan, so happy you got something sorted then we had to re sort, hopefully loads more future bookings to be had, Thanks again Becci
Was so quick & easy...becci Hughes was…
Was so quick & easy...becci Hughes was amazing
February 2, 2026
Reply from Hays Travel - Becci Hughes
Thank you Nic as were you, you seen the deal you wanted it, it was that simple. Thanks again Becci
First family holiday abroad
Becci was very helpful with helping to book our first family abroad. Answered all questions even when we must have been annoying. Very grateful for her hard work and determination. Here’s to the next holiday x
January 21, 2026
Reply from Hays Travel - Becci Hughes
Awwwww thank you for booking with me, and you aren't annoying at all it's your family holiday you can ask all the questions you want lovely, before during and after I'm always here to help best I can Thank you again Becci
Rebecca was super professional , lovely and incredibly knowledgeable and sufficient throughout my experience on booking our holiday. I received the perfect deal for my sons dream holiday for his 30th
Rebecca was super professional , lovely and incredibly knowledgeable and sufficient throughout my experience on booking our holiday. I received the perfect deal for my sons dream holiday for his 30th birthday within 1 hour of me getting in contact with Rebecca , following the best customer service I’ve ever received along with the most understanding and supportive care you could ever wished for . Rebecca is one of a kind and I am so pleased I got to start this holiday journey with the best travel agent anyone could wish for . Thank you
January 31, 2026
Reply from Hays Travel - Becci Hughes
Awwwww Laura I'm emotional again, you really are the sweetest person, thank you for being so kind and again thank you for coming to me to book. Hopefully sort many more holidays for you in the Future, Countdown now for you and your boys 30th Thanks again Becci
Holiday Cape Verde
Thanks again Becci got me the holiday I wanted at a good price would highly recommend you to anyone wanting a good deal on holidays she goes above and behind to try get you the best deals thankyou!
January 27, 2026
Reply from Hays Travel - Becci Hughes
Thank you for Booking Matt really appreciate you coming to me and trying me for my prices, before booking direct. Hopefully I will be able to help you with other Future bookings. Thank you again Becci
5 star experience
From start to finish the experience with Becci was great. Communication was quick and so thorough and detailed. She always came back to me with any additional offers she found, she matched then beat a very good quote I originally found but then got me some added extras! Would definitely recommend her and will use again for future holidays.
January 22, 2026
Reply from Hays Travel - Becci Hughes
Thank you for booking with me Natasha and yes the added private transfers absolute Bonus, I will hopefully be able to find you more deals in the Future, Thank you again Becci
The simplest holiday booking I have ever made!
I messaged Becci regarding a holiday I had seen on her website as it was a really good price however neither of my children qualified for the free child place so the price was considerably higher so she offered to have a look at alternatives in the same destination with my requirements and within the hour she had found me an amazing hotel at a bargain price. Becci was extremely helpful got me exactly what I wanted and was all booked up 15 minutes later. Was very quick and easy to book with her and I would highly recommend her services.
January 22, 2026
Reply from Hays Travel - Becci Hughes
Oh wow thank you for leaving this review and booking with me so glad I got you a Bargain, Hopefully I will be able to book all your future holidays, Thanks again Becci
Great service
Booking with Becci was easy and reassuring from start to finish. She was really helpful, very knowledgeable, communication was clear and she found our holiday cheaper than any other travel agent we’d tried. We’re really looking forward to our Lapland trip.
January 19, 2026
Reply from Hays Travel - Becci Hughes
Awwwww Thank you Leanne, I'm sure its going to be the Best, glad I managed to find just what you was looking for at the best price, I will Hopefully be able to help you with future bookings, Thanks again Becci
Reply from Hays Travel - Becci Hughes
Thank you Robert for booking Your Trip with me Very much appreciated Thanks again Becci
We had one to one when booking got…
We had one to one when booking got exactly what we wanted at a very good price we where very happy
January 21, 2026
Reply from Hays Travel - Becci Hughes
Thank you Jackie Really appreciate you coming to me to book, Hopefully book more for you in the Future Thanks Again Becci
Always get friendly but professional…
Always get friendly but professional help from Becci Hughes. I will never book with anyone else!
January 20, 2026
Reply from Hays Travel - Becci Hughes
Thank you my Shell, Thank you for always booking with me ALWAYS Thanks Again Becci
Amazing and friendly
Becky was very patient and found me a great deal. She spoke to me like she knew me for years. Very polite and friendly.
January 18, 2026
Reply from Hays Travel - Becci Hughes
Awwwww this is so lovely, so glad I could help you find a great deal, hopefully find you loads more Great Deals in the Future Thanks again Becci
Becci H
Becci was great, she provide us a quote really quickly and got us a great price! All documents sent through straight after booking. Would absolutely recommend and will be using her again in the future. Thank you
January 8, 2026
Reply from Hays Travel - Becci Hughes
Thank you so much Becky really appreciate you booking and even leaving a review, I will hopefully book plenty more trips for you in the future Thanks again Becci
Absolute brilliant service holiday…
Absolute brilliant service holiday booked within minutes of messaging and at a great deal too! Can’t wait to see my children’s face! All thanks to becci thank you again
January 14, 2026
Reply from Hays Travel - Becci Hughes
Thank you so much Charlotte, Honestly means the world people choose to book with me, hopefully sort plenty more trips out for you and your family in the future Thanks Again Becci
Life Saver!
I cant thank Becci enough for helping me book my first family holiday with my children. Ive been booking a holiday myself for 2 years and never got round to it because of my anxiety and fear of having children as a responsibilityon a plane🤣 but becci made me feel at ease, helped me so much and now im so excited to go! 100000% recommend booking your holiday through Becci Hughes! You wont regret it!
January 11, 2026
Reply from Hays Travel - Becci Hughes
Awwwww Abi Thank you so much for booking and your support on my page definitely doesn't go unnoticed, Can't wait to help you book more exciting trips, Thanks again Becci
Rebecca was so lovely,reassuring made…
Rebecca was so lovely,reassuring made our experience so easy , very attentive would book again with Rebecca very afficiant and professional
January 10, 2026
Reply from Hays Travel - Becci Hughes
Thank you so much Wendy I really appreciate you coming to me and booking, You have your cruise and now this holiday, what's next? Thanks Again Becci
Very professional service great offers…
Very professional service great offers and deal and super speedy bookings thankyou x
January 9, 2026
Reply from Hays Travel - Becci Hughes
Thanks for booking with me Sabrina its ended up being a big family Holiday, Thanks again Becci
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.