Beckie is so responsive she knows what we like in a holiday so she sends lots of suggestions Hays app is also nice and easy to use
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Beckie is so responsive she knows what we like in a holiday so she sends lots of suggestions Hays app is also nice and easy to use
Company replied
Beckie was really friendly and very helpful, never felt pressurised,Beckie was very informative, explained the holiday step by step, always felt at ease.nothing was to much trouble,she explained that... See more
Company replied
Beckie is amazing ive booked a few holidays with Beckie the first been a cruise during covid obviously it got changed numerous times and nothing was a problem for her, we an amazing holiday We hav... See more
Company replied
Beckie was so helpful to me when booking this trip. I am a novice to all this and she was more than happy to answer all my questions in a very professional manner and I felt so assured after we finis... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Beckie Williamson, WF5, Wakefield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beckie is amazing, wouldn’t book a holiday with anyone else. This is our 3rd holiday booking with Beckie and she makes everything super easy. 110% recommend

Reply from Hays Travel - Beckie Williamson
Booked several holidays with Beckie - wouldn’t use anyone else now.
We love the fact that she checks us in online and then prints all our paperwork out and personally delivers it to us.
Can’t ask for a better service than that!

Reply from Hays Travel - Beckie Williamson
Beckie is absolutely wonderful always gets us a good deal and very helpful nothing is too much trouble

Reply from Hays Travel - Beckie Williamson
Beckie is efficient and friendly and communicates well both before your trip and whilst you're away if you have any issues.

Reply from Hays Travel - Beckie Williamson
I contacted Beckie Williamson FB as she was recommended. Amazing service as i did contact a Michelle on FB after been recommended from the same company. I did get a reply but was not what i was looking for after saying that i never got a reply bk. I wanted to arrange a family holiday for my 40th so need help with different airports and advise, this is what i got from Beckie. Thank you so much for making it easy i will definitely use you again direct. Kind regards

Reply from Hays Travel - Beckie Williamson
What a fantastic lady. The whole process was so easy, she explained everything. Will definitely book with Beckie again.

Reply from Hays Travel - Beckie Williamson
The travel consultant Beckie went out of her way to get me the holiday I wanted at a price I could afford. Knowledgeable, helpful and polite. Going above and beyond to make the booking of my holiday easy and straightforward. Thank you

Reply from Hays Travel - Beckie Williamson
Great easy to book friendly and will even check us in and print the tickets lovely

Reply from Hays Travel - Beckie Williamson
As always Beckie was professional, helpful, polite and knowledgeable

Reply from Hays Travel - Beckie Williamson
Beckie was so helpful. She looked for exactly what we wanted. I would definitely recommend her.

Reply from Hays Travel - Beckie Williamson
Beckie our agent was very helpful, I was very picky and was changing my mind at all times but she was there every step of the way and got us a really good deal on our holiday next year

Reply from Hays Travel - Beckie Williamson
Beckie has been fantastic, we have booked through her the last couple of years. Beckie has listened to our requirements & found us the perfect deals. Highly recommended her.

Reply from Hays Travel - Beckie Williamson
I have been using Beckie now for several years , she is the best !
Fantastic customer satialways , Beckie always goes above and beyond to make our holiday expect great and as smooth as possible !

Reply from Hays Travel - Beckie Williamson
Beckie was very helpful and went above and beyond to help us find the right trip.
2nd time using beckie and will most certainly use her again.

Reply from Hays Travel - Beckie Williamson
Becki did a really good job booking my holiday

Reply from Hays Travel - Beckie Williamson
Had a smooth experience with Beckie from the start all of the finer details have been communicated well and would definitely book my future holidays with her. Thank you ☺️

Reply from Hays Travel - Beckie Williamson
Beckie was very helpful, kind and did everything she could, successfully, to get what we wanted and when. Very happy with the great service, bless you Beckie and Thankyou🙂10⭐️service

Reply from Hays Travel - Beckie Williamson

Reply from Hays Travel - Beckie Williamson
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.