Great service as always at Hays Berryden. Marie was very helpful and had lots of patience going through booking options with me. Sure it was above and beyond as well as our call went well beyond closi... See more
Company replied
Location
Switch locationUnit 2-3 Berryden Retail Park, Berrden Road, AB25 3SA Berryden Park, GB
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See what reviewers are saying
We’re warmly welcomed into the store and we had a lovely chat with Susan about what we were looking for in our holiday. She made sure that she knew what our priorities were and was able to make som... See more
Company replied
Absolutely brilliant staff, very knowledgeable and helpful. Made everything easy. Highly recommend. Even helped with technology side for us oldies.
Company replied
Friendly, knowledgeable travel agent who made the process fun and easy. We were helped with all the arrangements and left as satisfied customers. Couldn't have been easier or better. Susan at Berry... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 2-3 Berryden Retail Park, Berrden Road, AB25 3SA, Berryden Park, United Kingdom
- 01224042736
5.0
Excellent
656 reviews
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Excellent service
Was assisted by Susan M in Aberdeen who I found to be extremely helpful and patient and very knowledgeable. I had a holiday booked within 30 mins.
July 15, 2026
Reply from Hays Travel - Berryden Park
Thank you for your comments, I'm glad we got you booked. Thank you for booking with us. Thanks Susan
As always Hays are the best!
As always Hays are the best!! Susan helped book our holiday and even though she was extremely busy (they were short staffed), she was as efficient as always. And friendly too (again as always!!).
Another query we had was followed up by email, which was actioned quickly and we have also booked (Susan again but not sure which one!).
Thanks to all at Hays for being such a friendly helpful travel agent. Will be back soon to look into a wee trip to a Christmas Market.....
July 9, 2026
Reply from Hays Travel - Berryden Park
Thank you so much for your lovely comments and thanks again for choosing to book with us. Thanks Amy
Very helpful and informative
Very helpful and informative, helped with my questions and responded to email really quickly prior to going into shop. A+++
July 12, 2026
Reply from Hays Travel - Berryden Park
Thank you for your feedback :)
Reply from Hays Travel - Berryden Park
Thank you for your feedback :)
The lady was very helpful and arranged…
The lady was very helpful and arranged flights for us.
July 9, 2026
Reply from Hays Travel - Berryden Park
Thank you for your booking it was a pleasure. Susan S
Really good experience with booking my…
Really good experience with booking my holiday with Louise. Helpful and knows her stuff and explained all the different options to allow me to book the holiday with ease and quickness. Would recommend hays and would use them again.
July 5, 2026
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and for booking with us. Thanks Louise
Always very accommodating
Always very accommodating, always feel valued as a customer. Usually deal with Susan who goes out of her way for us.
June 27, 2026
Reply from Hays Travel - Berryden Park
Thank you so much for your booking again it is a pleasure. Susan S
I have booked with Hayes at Berryden…
I have booked with Hayes at Berryden Aberdeen many
times the staff are friendly and helpful and I would be happy to tell my friends and family to go there if they
need holiday advice
July 1, 2026
Reply from Hays Travel - Berryden Park
Thank you for your feedback :)
Reply from Hays Travel - Berryden Park
Mr Massie,
Thank you so much for taking the time to leave such a lovely review. I am delighted to hear you found my service helpful. Thanks Susan S
Very straightforward and professional.
July 2, 2026
Reply from Hays Travel - Berryden Park
It was apleasure to get you all booked up hope you have a great time. thanks Susan S
Susan M at the berryden office Aberdeen…
Susan M at the berryden office Aberdeen was very helpful and patient and informative, answered all our questions
June 24, 2026
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and thank you for booking with me. Thanks Susan
Reply from Hays Travel - Berryden Park
It was my pleasure . Thanks Susan
Excellent service Did explain…
Excellent service Did explain everything I needed to know 😊
June 19, 2026
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and thank you for booking with us. Thanks Susan
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and thank you for booking with us again, thanks Susan
Reply from Hays Travel - Berryden Park
Thank you for your comments and for booking with us, thanks Susan
Fantastic help and support from Susan…
Fantastic help and support from Susan in arranging two holidays in 2026. Very professional, knowledgeable and helpful always.
June 12, 2026
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and thank you for booking with us again. Thanks Susan
Susan
Susan, our sales assistant was very helpful, chatty and went out of her way to book exactly what we wanted. The company price matched the quote we got online, and we are very happy with our booking. 2nd year of using hays to book our family holidays.
June 6, 2026
Reply from Hays Travel - Berryden Park
Thank you got your lovely comments and thank you for booking with us again. Thanks Susan
Susan McKenzie could not have been more…
Susan McKenzie could not have been more helpful or efficient
June 3, 2026
Reply from Hays Travel - Berryden Park
Thank you so much for your comments and thank you for booking with us again. Thanks Susan
Happy Happy customers 😊 ☺️
Once again a very satisfied customer told Susan the manager what type of holiday we required price range and where about and with out fail Susan didn't disappoint we fly on the 20th August 26 to Turkey all-inclusive canna wait 😀
Thanks again Susan
Your a 🌟 star ✨️😊
June 3, 2026
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and for booking with us again! You will have a fab time! Thanks Susan
Susan did everything brilliantly
Susan did everything brilliantly, lots of suggestions, provided lots of knowledge of areas and helped us get a holiday booked.
May 18, 2026
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and for booking with us again. Thanks Susan
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