Hays Travel - Blaby Reviews 896

TrustScore 5 out of 5

4.9

14/15 Johns Court, LE8 4DJ Blaby, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I would like to express my sincere appreciation for the excellent service provided by your travel agency. The booking process was very smooth and easy to complete, and I was very impressed with t... See more

Company replied

Rated 5 out of 5 stars

The staff are so nice and explained all the details so easy and clearly will Use them again as we have for some time if all your shops run as good as this one you are on a winner thak you .

Company replied

Rated 5 out of 5 stars

Yes very helpful staff, managed to get me booked into same hotel and flights along side my family who booked 3 weeks earlier

Company replied

Rated 5 out of 5 stars

We love booking with Sam, she knows what we need for a holiday and is really helpful with all our questions. We love having a real point of contact rather a virtual service.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14/15 Johns Court, LE8 4DJ, Blaby, United Kingdom

  • 01164125871

4.9

Excellent

TrustScore 5 out of 5

896 reviews

5-star
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Rated 5 out of 5 stars

The staff are so nice and explained all…

The staff are so nice and explained all the details so easy and clearly will Use them again as we have for some time if all your shops run as good as this one you are on a winner thak you .

May 9, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for the lovely feedback Carol, its a pleasure as always to see you and Rita in store :)
Sam

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the excellent service provided by your travel agency.

The booking process was very smooth and easy to complete, and I was very impressed with the professionalism and helpfulness of your staff. Everything was clearly explained, and I felt well supported throughout the entire process.

Thank you for your outstanding service. I would definitely recommend your agency to others and will use your services again in the future.

May 8, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you so much for your lovely review. We are pleased to hear you were satisfied with your experience with us.

We hope you have a great time and we look forward to seeing you in store again very soon.

Rated 5 out of 5 stars

Yes very helpful staff

Yes very helpful staff, managed to get me booked into same hotel and flights along side my family who booked 3 weeks earlier

May 7, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you so much for your kind review and we look forward to seeing you in store again soon

Rated 5 out of 5 stars

Great Experience at Hays Travel

We were welcomed by Keane who listened to our requests and found us the perfect holiday. We were very impressed with his knowledge.

May 5, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for taking the time to leave a lovely review Barbara it is much appreciated - Keane :)

Rated 5 out of 5 stars

Janine was brilliant

Janine was brilliant, will definitely be using hays again

April 26, 2026
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Reply from Hays Travel - Blaby

Thank you for taking the time to leave a lovely review Ashley it is much appreciated - Janine :)

Rated 5 out of 5 stars

Great customer service

Great customer service. Very friendly and nothing was to much trouble. Very thorough and very professional.

May 1, 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review Sean, pleasure as always - Lynda :)

Rated 5 out of 5 stars

Great service and booked holiday

Great service and booked holiday

April 30, 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review. Always a pleasure. We hope you have a great time and look forward to seeing you soon :)

Evie

Rated 5 out of 5 stars

Keane in the Blaby branch is so very…

Keane in the Blaby branch is so very helpful. You should promote him!

May 1, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your lovely review, and thank you for coming back to book. We really hope you have a great time and look forward to seeing you soon.

Keane :)

Rated 5 out of 5 stars

We love booking with Sam

We love booking with Sam, she knows what we need for a holiday and is really helpful with all our questions. We love having a real point of contact rather a virtual service.

April 30, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thanks for your kind review and I look forward to seeing you in store again soon - Sam

Rated 5 out of 5 stars

Very helpful

Very helpful , taking time to make sure I have the right holiday for me

April 10, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your lovely review. We hope you have a wonderful time and look forward to welcoming you back into store very soon.

Keane :)

Rated 5 out of 5 stars

The lady listened to our requirements…

The lady listened to our requirements and soon had everything available for us to book. She advised us of a better room for tge same price.

April 20, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for booking with us and for leaving your lovely review.

We hope you have a great time and look forward to welcoming you back into store again soon.

Sam :)

Rated 5 out of 5 stars

As before staff very friendly

As before staff very friendly, helpful and knowledgeable Evie sorted out my holiday requirements really quickly and explained everything very clearly I keep recommending you to everyone l know Thank you

April 17, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for leaving your review and for booking with us.

We hope you have a great time and look forward to seeing you again soon.

Evie

Rated 5 out of 5 stars

good service

January 20, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for leaving your review.

Have a lovely time :)

Sam

Rated 5 out of 5 stars

The best

As always, friendly, knowledgeable, helpful. I will keep coming back

April 16, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your review. We hope you have a great time and see you in store again soon.

Janine :)

Rated 5 out of 5 stars

Very helpful as usual 😀

Evie made it very easy to change our plans and get the right thing in the end.

April 12, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your kind review and I look forward to seeing you in store again soon - Evie

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