Hays Travel - Blaby Reviews 

962
TrustScore 5 out of 5

5.0

14/15 Johns Court, LE8 4DJ Blaby, GB


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Rated 5 out of 5 stars

The staff at the Blaby store are all so helpful with helping us book our next holiday to sorting out the currency we need. Nothing seems to be to much trouble especially as we weren't sure where exact... See more

Company replied

Rated 5 out of 5 stars

Friendly reliable advisors who get to know their customers needs and help to facilitate amazing holiday experiences. The booking prosses was made very easy and the staff support you at every stag... See more

Company replied

Rated 5 out of 5 stars

Warm welcome from friendly staff and comfortable surroundings. Our agent was professional, friendly and extremely knowledgeable. She listened to what we wanted and helped us find and book a fabulo... See more

Company replied

Rated 5 out of 5 stars

I always book my vacation through HAYS Travel. I am happy with the high service they provide in making my booking enjoyable and releasing my hard earned Cash. I would also like to mention Keane who o... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14/15 Johns Court, LE8 4DJ, Blaby, United Kingdom

  • 01164125871

5.0

Excellent

TrustScore 5 out of 5

962 reviews

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5.0

All reviews

(962)

123,616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Staff very polite and knowledgeable

Staff very polite and knowledgeable. Very helpful in guiding me in my choice. Booking very smooth

March 30, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your kind review and we look forward to seeing you in store again soon

Rated 5 out of 5 stars

Evie was very efficient and helpful…

Evie was very efficient and helpful when booking my holiday.

March 26, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your review and for booking with us. We hope you have a great time and look forward to welcoming you back in store very soon :)

Evie

Rated 5 out of 5 stars

Great staff

Great staff, good prices, great holidays

March 13, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your kind review and we look forward to seeing you in store again soon

Rated 5 out of 5 stars

Great staff at Hays Blaby.

The staff at Hays are very friendly and helpful.
8 of us booked our cruise holiday with Janine, she was extremely patient with us all and answered all our questions.
We didn't feel rushed at all just at ease about booking our first cruise, and we all left saying the same.

March 15, 2026
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Reply from Hays Travel - Blaby

thank you so much for taking the time to leave such lovely feedback, its very much appreciated. See you again soon
Janine

Rated 5 out of 5 stars

Friendly staff

All the staff are very friendly and always helpful when sorting out great deals .

March 16, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for taking the time to leave us a review and we hope to see you again in the near future. From us all at Hays Travel Blaby

Rated 5 out of 5 stars

I’m going to that store all the time

I’m going to that store all the time, so helpful, especially Samantha on my holidays I would never go anywhere else

March 17, 2026
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Reply from Hays Travel - Blaby

Lovely to see you in store again. Look forward to seeing you again for your big birthday get away :)
Sam

Rated 5 out of 5 stars

Pleasant and cheerful experience

Lynda was pleasant, cheerful, polite extremely helpful and efficient during our visit to the Blaby office to organize a holiday in September. Thank you.

March 16, 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review & thank you for coming back into store.

We hope you have a great time and look forward to seeing you again soon.

Lyn

Rated 5 out of 5 stars

Friendly and efficient service from…

Friendly and efficient service from Keane in the Blaby branch. Every element was thoroughly explained.

March 15, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your kind review and I look forward to seeing you in store again soon - Keane

Rated 5 out of 5 stars

Lynda at Blaby as usual looked after us…

Lynda at Blaby as usual looked after us in a helpful and professional manner.We booked two more holidays and left with a smile on our faces.

March 3, 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review. Always lovely to have you in store!

We hope you have a great time and look forward to seeing you again soon.

Lyn

Rated 5 out of 5 stars

The staff in Blaby branch are very good…

The staff in Blaby branch are very good at accommodating requests when booking cruises.
They are informative and professional.

March 4, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your lovely review and we look forward to seeing you in store again soon

Rated 5 out of 5 stars

Thank you Isobelle

Isobelle, helped us find the holiday we were looking for, even though when we walked in we didn’t know where we wanted to go.
Five stars all the way! The service, Isobelle’s knowledge , and the overall experience were outstanding. I will definitely be a repeat customer and will recommend them to everyone I know.”

February 2, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you so much for taking the time to leave such a lovely review. I hope you have the most amazing time on your holiday and look forward to seeing you again soon ! Don't forget I want to see lots of pictures! :) Isobelle

Rated 5 out of 5 stars

All ways helpful and kind staff

Sam was very helpful with giving us time to choose our dates for holiday, and getting us the best deals

March 3, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your lovely review, we look forward to welcoming you into the store again :)

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