Hays Travel - Blyth Reviews 638

TrustScore 5 out of 5

4.9

5 Regent Street, NE24 1LQ Blyth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tracy at Blyth Hays Travel Shop is excellent in making our Holiday booking so easy...we would never go anywhere else. Very professional ....friendly...and never rush us First class service every... See more

Company replied

Rated 5 out of 5 stars

Lauryn was very friendly and easy to talk to. She helped us narrow down our choices, went to find out the answer to something we weren’t sure about, and read everything back to us, ensuring our unders... See more

Company replied

Rated 5 out of 5 stars

Excellent service, all staff are very friendly and very helpful booking our Florida holiday, we use Hays Travel every year wouldn’t go anywhere else. Pleasant atmosphere as soon as you walk in I high... See more

Company replied

Rated 5 out of 5 stars

Kirsty, Lauryn, Tracey and all the girls are absolutely wonderful. Nothing is too much trouble for them. They are always welcoming, friendly and professional. They will help with any problems you may... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 5 Regent Street, NE24 1LQ, Blyth, United Kingdom

  • 01670 897175

4.9

Excellent

TrustScore 5 out of 5

638 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Total personal assistance very…

Total personal assistance very knowledgeable and a great personality,makes you feel at ease and deal with all of your needs

May 17, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you for your kind words, they mean a lot! :)

Rated 5 out of 5 stars

Helpful staff

Imogen was very helpful and knowledgeable while helping us with our holiday booking.

May 14, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

We are so pleased to hear that our team provided such excellent assistance with your holiday booking! Thank you for always booking with us :)

Rated 5 out of 5 stars

Always helpful and informative that’s…

Always helpful and informative that’s why I go back nothing to much trouble to the girls at Blyth

May 13, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

We are so pleased to hear our team provided such helpful and informative service. We appreciate your loyalty!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Kirsty and all the staff always do what they can to get the best holiday.

May 6, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

We appreciate your kind words and are so happy to hear about your amazing customer service experience. We always aim to find the best holiday!

Rated 5 out of 5 stars

Tracey was very helpful she found us a…

Tracey was very helpful she found us a hotel that suited all our needs can't thank her enough

May 6, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

We really really appreciate your kind words and are so happy we could assist you in finding a hotel that met your needs. Thank you for your review.

Rated 5 out of 5 stars

Staff are lovely

Staff are lovely, Tracey is very helpful and always provides excellent service!! Booking process very easy and straightforward. Thank you for everything as always.

May 6, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

We appreciate your kind words! We're so glad to hear that you find our staff lovely and that the booking process is easy for you. Thank you for your continued support.

Rated 5 out of 5 stars

First class service

Tracy at Blyth Hays Travel Shop is excellent in making our Holiday booking so easy...we would never go anywhere else. Very professional ....friendly...and never rush us
First class service every time

May 4, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for your lovely review Janice!

Rated 5 out of 5 stars

Imagen was so helpful

Imagen was so helpful, happy and all round just lovely when we booked a holiday to Benidorm.
Thankyou

May 3, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Staff friendly and knowledgeable

Lauryn was very friendly and easy to talk to. She helped us narrow down our choices, went to find out the answer to something we weren’t sure about, and read everything back to us, ensuring our understanding at each point.

May 4, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for your lovely review, it was a pleasure getting you both sorted!

Rated 5 out of 5 stars

Excellent service

Excellent service, all staff are very friendly and very helpful booking our Florida holiday, we use Hays Travel every year wouldn’t go anywhere else. Pleasant atmosphere as soon as you walk in I highly recommend A*

April 26, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for the lovely comments! We really appreciate this!

Rated 5 out of 5 stars

Outstanding Service.

Kirsty, Lauryn, Tracey and all the girls are absolutely wonderful. Nothing is too much trouble for them. They are always welcoming, friendly and professional. They will help with any problems you may have and can answer any queries if you have any. I wouldn’t book a holiday with anyone else. 100% recommend!

April 17, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for your lovely review Stephanie! We all really appreciate this. I hope your holiday is lovely, I am totally jealous! - Lauryn x

Rated 5 out of 5 stars

Kirsty is always so helpful nothing is…

Kirsty is always so helpful nothing is too much trouble always goes above & beyond wouldn’t go anywhere else. The Blyth branch is a credit to hay’s as all the staff are amazing. Booking a trip is so easy & stress free

April 9, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for your lovely review and kind words!

Rated 5 out of 5 stars

Lauryn was very helpful

Lauryn was very helpful, full of advice and just a very nice person.
Went in with a few questions regarding different hotels and she found all the answer we needed and helped us choose a lovely hotel.
Thank you very much

April 10, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you for your kind review!

Rated 5 out of 5 stars

Kirsty at blyth shop

Kirsty at blyth shop, is definitely a asset to the company, I just tell her what I would like for a holiday, she always seems to give me the exact holiday I need.

March 28, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you for your lovely review Wendy... always a pleasure :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look