Hays Travel - Blyth Reviews 

687
TrustScore 5 out of 5

4.9

5 Regent Street, NE24 1LQ Blyth, GB


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Rated 5 out of 5 stars

As always a friendly welcome from the lovely team at Blyth, especially Tracey & Kirsty who have lots of knowledge about finding the best holiday for me. They never make you feel that you're taking to... See more

Company replied

Rated 5 out of 5 stars

Fantastic service very helpful nothing was to much bother looking forward to booking more holidays in the future with the blyth branch. We have more holidays to book with Hays travel ppl

Company replied

Rated 5 out of 5 stars

Fantastic as always, Lauryn made us feel relaxed and answered all our questions with ease. Lovely team at Blyth. Holiday booked without the added stress. Lauryn was knowledgeable and extremely confide... See more

Company replied

Rated 5 out of 5 stars

Its our go to travel agents we won't go anywhere else . Tracey was fantastic she knows exactly what we require in terms of a holiday and try her best to hive us that all with a friendly genuine style... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 5 Regent Street, NE24 1LQ, Blyth, United Kingdom

  • 01670 897175

4.9

Excellent

TrustScore 5 out of 5

687 reviews

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4.9

All reviews

(687)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Kirsty is always so helpful nothing is…

Kirsty is always so helpful nothing is too much trouble always goes above & beyond wouldn’t go anywhere else. The Blyth branch is a credit to hay’s as all the staff are amazing. Booking a trip is so easy & stress free

April 9, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for your lovely review and kind words!

Rated 5 out of 5 stars

Lauryn was very helpful

Lauryn was very helpful, full of advice and just a very nice person.
Went in with a few questions regarding different hotels and she found all the answer we needed and helped us choose a lovely hotel.
Thank you very much

April 10, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you for your kind review!

Rated 5 out of 5 stars

Kirsty at blyth shop

Kirsty at blyth shop, is definitely a asset to the company, I just tell her what I would like for a holiday, she always seems to give me the exact holiday I need.

March 28, 2026
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Reply from Hays Travel - Blyth

Thank you for your lovely review Wendy... always a pleasure :)

Rated 5 out of 5 stars

Great welcome!

I was made to feel welcome as soon as I walked through the the door.
Lauryn was extremely helpful and friendly. She made me feel confident about the holiday I was booking - we looked at the hotel in detail and the surrounding area. I was able to book optional extras
I was given all the information I needed such as departure times and the total price for my booking.
Lauryn was able to answer my questions about my passport and visa requirements.
I was very impressed with the service I received and am now looking forward to my trip.

April 9, 2026
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Reply from Hays Travel - Blyth

Helen, thank you so much for your lovely review. I greatly appreciate your really kind words regarding your booking with me. It was a absolute pleasure getting you booked and whatever you need going forward. We are here. Thanks again! - Lauryn :)

Rated 5 out of 5 stars

Excellent personal and professional…

Excellent personal and professional assistance from Lauryn in Blyth.
I went in really to book one holiday, came out booking three. That was not down to pushy service, I just got excited to get away 😁

March 31, 2026
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Reply from Hays Travel - Blyth

Ah Maureen thank you so much, it was a pleasure getting you booked! Anything else you need, please let me know! PS - Your holidays will be fantastic! - Lauryn :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service . Very helpful and knowledgeable

March 25, 2026
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Reply from Hays Travel - Blyth

Thank you so much for this lovely review Lynn!

Rated 5 out of 5 stars

Lovey very helpful staff

Lovey very helpful staff, made sure we were getting exactly what we were looking for.

March 21, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Lauryn was both pleasant and very…

Lauryn was both pleasant and very helpful. Excellent service. Thank you, Lauryn.

March 19, 2026
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Reply from Hays Travel - Blyth

Thank you so much Christina for your lovely review, you will both love the tour and the hotel looks fantastic. Anything you need, you know where I am! - Lauryn :)

Rated 4 out of 5 stars

Friendly

Friendly, knowledgeable, professional, happy relaxing atmosphere in the shop.
I went in to inquire and I happily bought a holiday without any pressure or pushy assistents
Im getting excited and I will certainly use Hays again

March 20, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much Debra for your lovely review, it was a pleasure getting you both booked. You will really enjoy your holiday! Anything else you need, let me know :) - Lauryn :)

Rated 5 out of 5 stars

Five *plus from us, always a great experience.

Five *plus from us. All the staff are really lovely, helpful, friendly & make you feel welcome & valued. We’ve booked with them for years because of this, they get to know you as a person & not just a client.

March 3, 2026
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Reply from Hays Travel - Blyth

Thank you so much Moira for your lovely review, it is always a pleasure to get you both booked :)

Rated 5 out of 5 stars

Very professional

Very professional, courteous and helpful.

March 7, 2026
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Reply from Hays Travel - Blyth

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Thanks Kirsty,another good visit again…

Thanks Kirsty,another good visit again yesterday, always helpful and professional. That's why we'll always keep coming back,Jimmy and Sandra.

March 7, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so much for your kind review, it is always a pleasure having you both in branch!

Rated 5 out of 5 stars

Greatful customers report.

Hayes, Blyth, (especially Lauryn), always treat customers with the greatest respect and patience when listening to customers requirements, and always do their very best to give total satisfaction.

March 3, 2026
Hays Travel - Blyth logo

Reply from Hays Travel - Blyth

Thank you so so much Mick & Pam for the loveliest review, it is always a pleasure booking you both and I hope to see you both soon! - Lauryn x

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