Katy , the customer service was excellent , I have only specific dates available and she thoroughly searched everything available. No time pressure, exceptionally patient and even assisted me with the... See more
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See what reviewers are saying
Jonnny looked after us he was great,welcoming and friendly. Booked our holiday with ease and arranged assisted travel for us. We normally book our holidays on line but this took the stress out of it... See more
Company replied
I book all of my holidays through Hays Travel, and I’m always really happy when I get to deal with Grace or Kim. They’re both fantastic — friendly, knowledgeable and always happy to help. They rea... See more
Company replied
Johnny was very helpful and informative. He is well travelled so was able to explain things. Although we went in July/aug the resort was not to busy and we ordered a sea view which was stunning and we... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, United Kingdom
- 0151 4386475
4.9
Excellent
851 reviews
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Reply from Hays Travel - Bootle
Hi Brian,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kimberley :)
Great help in everything had plenty of…
Great help in everything had plenty of time to explain what the holiday was what was included,all paperwork was printed , so easy and helpful.
March 31, 2026
Reply from Hays Travel - Bootle
HI Alan,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
All the staff are very very helpful
March 24, 2026
Reply from Hays Travel - Bootle
Hi ,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Hi Susan,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Hays Travel Bootle
Reply from Hays Travel - Bootle
Charlie,
We appreciate you sharing your experience and are so happy to hear that our advisor was helpful to you during your visit with us.
Kind regards
Kim
Staff were great very helpful
Staff made are visit very pleasant. They made it very easy for us thank you.
March 27, 2026
Reply from Hays Travel - Bootle
Hi Henry,
We are so happy to hear that our staff made your visit pleasant and easy. Thank you for your kind words and for taking the time to share.
Kind regards
Ruby
Hays Travel
Lisa made me feel very welcome
Lisa made me feel very welcome, helped with my personal choices for the add on's available, other staff on duty also had knowledge of my holiday making it easy for me to choose exactly what it was I wanted.
March 22, 2026
Reply from Hays Travel - Bootle
Hi Susan,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa :)
Reply from Hays Travel - Bootle
HI John,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa :)
Reply from Hays Travel - Bootle
Shaz,
We appreciate you sharing your experience, and we're so glad to hear our service was excellent and helpful!
Kind regards
Sean
Kim was excellent
Kim was excellent, she was very professional and informative. The whole experience was so friendly and easy to understand. We are very pleased with the whole process and would highly recommend Hays Travel
March 21, 2026
Reply from Hays Travel - Bootle
Thank you so much for this lovely feedback and for booking with us again, Look forward to seeing you both soon, Kim
Very helpful excellent service very…
Very helpful excellent service very friendly staff
March 18, 2026
Reply from Hays Travel - Bootle
Hi Dawn,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Dahla :)
Spoke to Jonny regarding booking a…
Spoke to Jonny regarding booking a cruise. He was so knowledgeable helpful and explained everything with patience. Very professional and a brilliant representative of your company.
March 18, 2026
Reply from Hays Travel - Bootle
Hi Elaine,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Reply from Hays Travel - Bootle
Hi James,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa :)
Myself and my family use heys travel…
Myself and my family use heys travel every year the staff are friendly and very helpful in finding good deals staff are also professional and polite
March 12, 2026
Reply from Hays Travel - Bootle
Hi Jaine,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
Kim was extremely friendly,knowledgable…
Kim was extremely friendly,knowledgable and helpful.I was advised of surrounding area,tranfers and currency card.Everything printed off as well as online,thoroughly impressed with customer service
March 13, 2026
Reply from Hays Travel - Bootle
Hi Joan,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kim :)
Holidays through hayes
We always book our holidays with heyes because they take time to show us different hotels and different places we r going to Turkey in may and tenrife in September and Spain for new year and they are so helpful and will always answer us to anything we ask. We deal with shaun.
March 11, 2026
Reply from Hays Travel - Bootle
Hi Ann
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
Both staff members Lisa and Sean were fantastic were…
Both staff members Lisa and Sean were hugely helpful especially Lisa who took the proactive step of phoning the hotel to clarify certain things we need for our week away
March 4, 2026
Reply from Hays Travel - Bootle
Hi Sally,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa: & Sean )
The staff at Hayes travel in Bootle are…
The staff at Hayes travel in Bootle are best especially Lisa they all go above and beyond to hepl
March 3, 2026
Reply from Hays Travel - Bootle
Hi Linda,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa:)
Always friendly and helpful
March 1, 2026
Reply from Hays Travel - Bootle
Hi Diane,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Helpful
The girl was helpful sorting my holiday out and making sure I knew all about it
March 4, 2026
Reply from Hays Travel - Bootle
Hi rita,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
Friendly and helpful
They sorted our holidays for a long time always been a good experience
March 4, 2026
Reply from Hays Travel - Bootle
Hi Barbara,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
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