Staff up to usual high standards. Met our request and got all paperwork etc sorted without any issues. Patricia has a great rapport with clients and seems to naturally understand your requirements... See more
Company replied
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The girl (Vikkki or Bekki) ,sorry forgot her name,was very helpful and explained everything clearly. Phoned a colleague who had been to Thialand for recommendations, etc. Answered all our questions... See more
Company replied
The team in Hays are fantastic. Very knowledgeable and listen to my requirements and offer good suggestions. Trisha who dealt with my recent booking knew exactly what I wanted and we had it all booked... See more
Company replied
When we arrived we were greeted by Trisha who we knew from previously booking our holidays. Trisha was very welcoming and we knew we were in good hands with her help. Trisha asked where we wanted to... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 East Church street, AB56 1EX, Buckie, United Kingdom
- 01542898286
4.9
Excellent
557 reviews
Asks customers to review
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Fantastic service as always
Fantastic service as always. Wouldn’t book anywhere else. Fabulous staff xx
July 7, 2026
The member of staff was helpful
The member of staff was helpful, professional and very good at her job
June 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful and friendly staff.
July 3, 2026
Reply from Hays Travel - Buckie
Thank you for the lovely review :) x
As usual the quines at Hays Buckie went…
As usual the quines at Hays Buckie went above and beyond to get us booked on to a cruise that was selling out fast
Thank you Quines
July 3, 2026
Reply from Hays Travel - Buckie
Thank you, it was a pleasure booking your trip as always :) x
Staff up to usual high standards.
Staff up to usual high standards.
Met our request and got all paperwork etc sorted without any issues.
Patricia has a great rapport with clients and seems to naturally understand your requirements
A pleasent experience that takes any stress and concerns out of the loop
July 2, 2026
Reply from Hays Travel - Buckie
Thank you for the lovely review, its was our pleasure to help you :) x
She was very nice and friendly and gave…
She was very nice and friendly and gave me good options for my holiday
July 2, 2026
Reply from Hays Travel - Buckie
Thank you for positive review :)
The staff are always very cheerful and…
The staff are always very cheerful and helpful. The booking process is quick and understandable.
July 2, 2026
Reply from Hays Travel - Buckie
Thank you for positive review it was a pleasure as always :)
Always a great experience at Hays
Always a great experience at Hays, Buckie. Staff are friendly, helpful, knowledgeable and informative. 5⭐️
June 28, 2026
Reply from Hays Travel - Buckie
Thank you for your positive comments it was a pleasure to book your holiday! :)
Reply from Hays Travel - Buckie
Thank you for the positive review it was a pleasure booking your holiday :) - Vykky.
Fantastic team in Buckie.
The team in Hays are fantastic. Very knowledgeable and listen to my requirements and offer good suggestions. Trisha who dealt with my recent booking knew exactly what I wanted and we had it all booked in 15 minutes.
June 13, 2026
Reply from Hays Travel - Buckie
Thank you for the lovely review :) x
The girl (Vikkki or Bekki) ,sorry…
The girl (Vikkki or Bekki) ,sorry forgot her name,was very helpful and explained everything clearly. Phoned a colleague who had been to Thialand for recommendations, etc.
Answered all our questions and we left feeling very satisfied.
June 7, 2026
Reply from Hays Travel - Buckie
Thank you for the lovely review it was a pleasure booking your holiday :)
Booking done without a hitch
May 31, 2026
Reply from Hays Travel - Buckie
Thank you for the positive review :) x
Excellent service and very helpful…
Excellent service and very helpful staff. Could not have been more helpful any problems delt with. 👍
June 6, 2026
Reply from Hays Travel - Buckie
Thank you for the positive review - always a pleasure to book your holiday :)
The lassie I saw was helpful and…
The lassie I saw was helpful and competent so 5 star review
June 5, 2026
Reply from Hays Travel - Buckie
Thank you for the positive review :)
The staff are extremely helpful with excellent recommendations.
The staff are extremely helpful and give excellent recommendations.
June 5, 2026
Reply from Hays Travel - Buckie
Thank you for the lovely review always a pleasure :)
The girls in the Buckie shop were very…
The girls in the Buckie shop were very helpful I only booking a return flight from Inverness to Bristol they were very nice and helpful it’s the second time or might be third but always very helpful and nice
June 1, 2026
Reply from Hays Travel - Buckie
Thank you for the lovely review :)
Great service as usual staff friendly…
Great service as usual staff friendly and helpful can't fault it
May 28, 2026
Reply from Hays Travel - Buckie
Thank you for the lovely review, it was a pleasure to book your trip :)
Tricia is always so helpful in shop and…
Tricia is always so helpful in shop and goes above and beyond to see to my bookings 👍
Thoroughly Recommend Hays Travel Buckie 😎
May 26, 2026
Reply from Hays Travel - Buckie
Thank you for the lovely review, it was a pleasure to book your trip :)
Reply from Hays Travel - Buckie
Thank you for the positive review :) x
Reply from Hays Travel - Buckie
Thank you for the lovely review :) x
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