We have booked 2 holidays with hays travel Buckie and Vykky has been amazing each time! Worked with us when we hand no clue where in the world we wanted to visit next. And there price match with compe... See more
Company replied
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We have booked 2 holidays with hays travel Buckie and Vykky has been amazing each time! Worked with us when we hand no clue where in the world we wanted to visit next. And there price match with compe... See more
Company replied
It was pleasant to go into shop to book holiday, staff were very nice especially Trisha, who guided us through everything we were looking for.
Company replied
Very professional, understood what we were looking for , exceptional service nothing was to much bother even booked our seats . So easy no need to be on the Internet for hours sorting our holiday ou... See more
Company replied
We were originally going to book 1 week cruise and 1 week stay, but we changed our holiday to a 2 week hotel stay in Corfu. Trisha was more than helpful in suggesting hotels on the island. And the boo... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
15 East Church street, AB56 1EX, Buckie, United Kingdom
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I had a great experience with this travel agent from start to finish. Vykky was friendly, responsive, and really took the time to understand what I was looking for. She found me a fantastic holiday that matched my budget perfectly, with great accommodation and a well-planned itinerary. Everything went smoothly, and I felt well taken care of throughout. I would definitely recommend their services and will be booking with them again in the future!

Reply from Hays Travel - Buckie

Reply from Hays Travel - Buckie
Very helpfull very friendly. Brilliant Experience Thourghly Recommend.

Reply from Hays Travel - Buckie
Excellent service went in to enquire about one holiday and saw the deals in the shop and bought one of them

Reply from Hays Travel - Buckie
Went into shop with an issue from elsewhere and excellent knowledgeable information and service from staff so we booked on the spot

Reply from Hays Travel - Buckie
Friendly helpful staff who make sure they have covered all your needs for a carefree holiday.

Reply from Hays Travel - Buckie
Kayla was very efficient and sorted everything out for us in a pleasurable manner

Reply from Hays Travel - Buckie
Trish was very good and spent time trying very hard. To find me a holiday after my holiday was.canceled due to circumstance's out of our control

Reply from Hays Travel - Buckie
The Staff are always very helpful and always manage to find a good deal

Reply from Hays Travel - Buckie
We love booking through Hays, staff are so friendly.
There are often discounts that make it cheaper than on line :)
Staff have dealt with issues thst we couldn’t on line :)
Thanks

Reply from Hays Travel - Buckie
Vykky was most helpful. She didn’t mind repeating information several times to us and was so friendly! She also took time with us to make sure we understood everything!!

Reply from Hays Travel - Buckie
The staff in the Buckie shop are all lovely & give an excellent service to make sure you get the holiday experience you’re looking for .

Reply from Hays Travel - Buckie
Julia took a great deal of time to explain all available options …
She was very patient when I asked numerous questions and took the time to find the perfect holiday destination…
A great job and very appreciated

Reply from Hays Travel - Buckie
Very helpful and friendly staff ,Julia searched for the exact location and times for our river cruise.
Highly recommend and appreciate Hay’s travel agents.

Reply from Hays Travel - Buckie
As always, Trisha is very helpful when booking holidays. I enquired about booking a holiday and within no time at all I had various hotels and quotes. She is always polite and informative on any questions we have. From enquiring to booking our holiday she made the process completely stress free.

Reply from Hays Travel - Buckie
Great service from Hays🙂
Quick response to my holiday enquiry .
Kayla was very friendly & helpful to my requirements
Would definitely recommend

Reply from Hays Travel - Buckie
Patricia was helpful, knowledgeable & very efficient, she did what she she would
Can not fault our visit at all, Thankyou

Reply from Hays Travel - Buckie
Lost count how many holidays I’ve booked through hays travel Buckie, Trisha always goes above and beyond.

Reply from Hays Travel - Buckie
Definitely recommend booking a holiday through hays travel in Buckie
Girls are amazing!

Reply from Hays Travel - Buckie
Assistant Patricia, was very helpful and went out of her way to get everything right for our holiday,with perfect result for us.

Reply from Hays Travel - Buckie
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