Went into Hays Cannon Park having seen holiday advert in their window. We were really helped by the staff, they were very friendly and helpful! Their knowledge was really helpful and they got us a b... See more
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Went into Hays Cannon Park having seen holiday advert in their window. We were really helped by the staff, they were very friendly and helpful! Their knowledge was really helpful and they got us a b... See more
Company replied
Booked a holiday through Hays Travel after being recommended by friends. Used the Cannon Park, Coventry branch where we were looked after by Tracy who went through all our holiday likes, dislikes avai... See more
Company replied
Excellent service from Tracy yesterday, our holiday all booked perfectly. Sorry to here that Teresa has gone but it was good to see Rhonda (albeit she's moving on) and we're glad to hear that Pam's st... See more
Company replied
Staff all very helpful . Polite and well presented and lady called Ocean even though I think still training was very helpful and not afraid to ask for help when making sure she booked exactly everythi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 3, Cannon Park Centre, CV4 7EH, Cannon Park, United Kingdom
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Helen at cannon park who served us was amazing she kept in contact with me all the time it was no stress

Reply from Hays Travel - Cannon Park
Went into Hays Cannon Park having seen holiday advert in their window.
We were really helped by the staff, they were very friendly and helpful! Their knowledge was really helpful and they got us a better price than advertised!!. Special mention to Tracy and Ocean.

Reply from Hays Travel - Cannon Park
Excellent service. Very informative. Not rushed. Very friendly staff

Reply from Hays Travel - Cannon Park
I would never go anywhere else,I have been coming to the the cannon park branch for years,the staff are amazing, professional courteous and always go the extra mile, love them all

Reply from Hays Travel - Cannon Park

Reply from Hays Travel - Cannon Park
Rhonda was very helpful and had great information about the area and hotel we had booked.

Reply from Hays Travel - Cannon Park
Staff all very helpful . Polite and well presented and lady called Ocean even though I think still training was very helpful and not afraid to ask for help when making sure she booked exactly everything we wanted.

Reply from Hays Travel - Cannon Park
Always get very good service from them. Nothing is too much trouble.

Reply from Hays Travel - Cannon Park
Professionalism of Pam. Her knowledge of the holiday was very important.

Reply from Hays Travel - Cannon Park
Booked a holiday through Hays Travel after being recommended by friends. Used the Cannon Park, Coventry branch where we were looked after by Tracy who went through all our holiday likes, dislikes available activities and took time to ensure that we had a holiday well tailored to our requirements. A nice pleasant relaxed no pressure atmosphere and we came away feeling quite pleased and satisfied.

Reply from Hays Travel - Cannon Park
GOING THE EXTRA MILE.
All your staff are helpful but Rhonda went the extra mile and was manning two phones at once to get through and the second phone went through faster than the first. That's what I call going the extra mile for customers.Pam sorted my query out today and am totally happy with the great service from them and all the other ladies.

Reply from Hays Travel - Cannon Park
Excellent service from Tracy yesterday, our holiday all booked perfectly. Sorry to here that Teresa has gone but it was good to see Rhonda (albeit she's moving on) and we're glad to hear that Pam's still there. Looking forward to checking in in a few weeks and seeing the money man Chris for some Euros.

Reply from Hays Travel - Cannon Park
The recent booking was made on a P&O cruise and passed to Hays Cannon Park.
Hays Cannon Park are always friendly efficient and a pleasure to deal with.

Reply from Hays Travel - Cannon Park
Well done Hays Travel Cannon Park.
Booked a holiday, with Pam.
Excellent advice and great service, once again.
Wouldn’t book a holiday anywhere else.
Many thanks, Judith and Rob.

Reply from Hays Travel - Cannon Park
we popped into Hayes Travel at Cannon Park to book a cruise Pam the rep greeted us with a smile. She was very informative and helpful.

Reply from Hays Travel - Cannon Park
As usual, your staff were very friendly and helpful, nothing was too much for them. I really enjoy going into the branch ,or even if they have to phone, then they still offer the same professionalism.

Reply from Hays Travel - Cannon Park
We spent nearly 2 hours, with the very helpful Pam, yesterday afternoon discussing where about in the Greek Islands we could go on holiday. She was very pleasant, knowledgable and patient, finally helping us to book a holiday in Kephalonia. Thanks Pam

Reply from Hays Travel - Cannon Park
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