Hays Travel - Cannon Park Reviews 

891
TrustScore 5 out of 5

4.9

Unit 3, Cannon Park Centre, CV4 7EH Cannon Park, GB


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Rated 5 out of 5 stars

Went into Hays Cannon Park having seen holiday advert in their window. We were really helped by the staff, they were very friendly and helpful! Their knowledge was really helpful and they got us a b... See more

Company replied

Rated 5 out of 5 stars

Booked a holiday through Hays Travel after being recommended by friends. Used the Cannon Park, Coventry branch where we were looked after by Tracy who went through all our holiday likes, dislikes avai... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Tracy yesterday, our holiday all booked perfectly. Sorry to here that Teresa has gone but it was good to see Rhonda (albeit she's moving on) and we're glad to hear that Pam's st... See more

Company replied

Rated 5 out of 5 stars

Staff all very helpful . Polite and well presented and lady called Ocean even though I think still training was very helpful and not afraid to ask for help when making sure she booked exactly everythi... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 3, Cannon Park Centre, CV4 7EH, Cannon Park, United Kingdom

  • 02476993580

4.9

Excellent

TrustScore 5 out of 5

891 reviews

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4.9

All reviews

(891)

116,530 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helen at cannon park who served us was…

Helen at cannon park who served us was amazing she kept in contact with me all the time it was no stress

August 2, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Thank you for your wonderful feedback! It was a pleasure to book this amazing trip for you. Thankyou Helen :-)

Rated 5 out of 5 stars

Hays Travel Cannon Park.

Went into Hays Cannon Park having seen holiday advert in their window.
We were really helped by the staff, they were very friendly and helpful! Their knowledge was really helpful and they got us a better price than advertised!!. Special mention to Tracy and Ocean.

July 31, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Hi Mr Riley,

Thankyou for booking with us and for the lovely review.

Kind regards

Ocean and Tracy

Rated 5 out of 5 stars

Benidorm

Benidorm booked easily 😁
Very helpful lady

July 21, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

thank you for the lovely comments.

Pam

Rated 5 out of 5 stars

I would never go anywhere else,I have…

I would never go anywhere else,I have been coming to the the cannon park branch for years,the staff are amazing, professional courteous and always go the extra mile, love them all

July 21, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Thank you for your lovely comments always a pleasure to help

Pam

Rated 5 out of 5 stars

Excellent

Excellent, knowledge of my holiday, experienced staff, very profesional..

July 25, 2026
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Reply from Hays Travel - Cannon Park

Thank you for your lovely comments it is much appreciated

Tracy

Rated 5 out of 5 stars

Pleasant experience all tound

Staff all very helpful . Polite and well presented and lady called Ocean even though I think still training was very helpful and not afraid to ask for help when making sure she booked exactly everything we wanted.

July 22, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Hi Jill,

Thankyou for the response, and kind words.
It's very appreciated.

We look forward to seeing you again.

Thankyou,
Ocean.

Rated 5 out of 5 stars

Professionalism of Pam

Professionalism of Pam. Her knowledge of the holiday was very important.

July 17, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Hi Mr Burns,

Thankyou for booking with us and for the lovely review.

Kind regards
Pam

Rated 5 out of 5 stars

Booked a holiday through Hays Travel…

Booked a holiday through Hays Travel after being recommended by friends. Used the Cannon Park, Coventry branch where we were looked after by Tracy who went through all our holiday likes, dislikes available activities and took time to ensure that we had a holiday well tailored to our requirements. A nice pleasant relaxed no pressure atmosphere and we came away feeling quite pleased and satisfied.

June 23, 2026
Unprompted review
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Thankyou for booking with us and for the lovely review :)

Rated 5 out of 5 stars

GOING THE EXTRA MILE.

GOING THE EXTRA MILE.
All your staff are helpful but Rhonda went the extra mile and was manning two phones at once to get through and the second phone went through faster than the first. That's what I call going the extra mile for customers.Pam sorted my query out today and am totally happy with the great service from them and all the other ladies.

July 8, 2026
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Reply from Hays Travel - Cannon Park

Hi Fiona
Thank you for the review always happy to help you.

Pam

Rated 5 out of 5 stars

Excellent service from Tracy yesterday

Excellent service from Tracy yesterday, our holiday all booked perfectly. Sorry to here that Teresa has gone but it was good to see Rhonda (albeit she's moving on) and we're glad to hear that Pam's still there. Looking forward to checking in in a few weeks and seeing the money man Chris for some Euros.

July 8, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Hi Norman

Thank you for your lovely review always lovely to see you both.

Regards

Pam

Rated 5 out of 5 stars

The recent booking was made on a P&O…

The recent booking was made on a P&O cruise and passed to Hays Cannon Park.
Hays Cannon Park are always friendly efficient and a pleasure to deal with.

June 30, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Thankyou for your lovely feedback, it was a pleasure to book your holiday. Regards Ocean :-)

Rated 5 out of 5 stars

Well done Hays Travel Cannon Park.

Well done Hays Travel Cannon Park.
Booked a holiday, with Pam.
Excellent advice and great service, once again.
Wouldn’t book a holiday anywhere else.
Many thanks, Judith and Rob.

June 27, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Hi Judith

Thank you both, always a pleasure to see you both

Rated 5 out of 5 stars

cruise booking

we popped into Hayes Travel at Cannon Park to book a cruise Pam the rep greeted us with a smile. She was very informative and helpful.

June 30, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Hi Helen,

Thankyou for booking with us again and for the lovely review.

Kind regards
Pam

Rated 5 out of 5 stars

Holiday bookings

As usual, your staff were very friendly and helpful, nothing was too much for them. I really enjoy going into the branch ,or even if they have to phone, then they still offer the same professionalism.

June 30, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Hi Adrian,

Thankyou for booking with us again and for the lovely review. Always a pleasure to help find the perfect holiday.

Kind regards
Claire

Rated 5 out of 5 stars

Holiday in Kephalonia

We spent nearly 2 hours, with the very helpful Pam, yesterday afternoon discussing where about in the Greek Islands we could go on holiday. She was very pleasant, knowledgable and patient, finally helping us to book a holiday in Kephalonia. Thanks Pam

June 30, 2026
Hays Travel - Cannon Park logo

Reply from Hays Travel - Cannon Park

Hi Mr Fuller,

Thank you for booking with us, it was a pleasure to help you find the perfect holiday. Thank you for the lovely review.

Kind regards
Pam

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