Always a pleasure booking a holiday through Hays Travel, Cannon Park. The knowledgeable staff are so friendly, nothing is too much trouble. Pam was able to find the perfect holiday at a great price.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Always a pleasure booking a holiday through Hays Travel, Cannon Park. The knowledgeable staff are so friendly, nothing is too much trouble. Pam was able to find the perfect holiday at a great price.... See more
Company replied
The girls were really helpful in answering questions/ worries I had about young to certain destinations. They searched lots of different things to make sure I was completely satisfied with my choice.... See more
Company replied
Went into Hays Cannon Park having seen holiday advert in their window. We were really helped by the staff, they were very friendly and helpful! Their knowledge was really helpful and they got us a b... See more
Company replied
Very helpful staff and tried to save us as much as they could on our holiday. Tracy was very professional and sent us away with all the paperwork we needed so we have not got to return to the shop... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 3, Cannon Park Centre, CV4 7EH, Cannon Park, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rhonda was very helpful and had great information about the area and hotel we had booked.

Reply from Hays Travel - Cannon Park
Staff all very helpful . Polite and well presented and lady called Ocean even though I think still training was very helpful and not afraid to ask for help when making sure she booked exactly everything we wanted.

Reply from Hays Travel - Cannon Park
Always get very good service from them. Nothing is too much trouble.

Reply from Hays Travel - Cannon Park
Professionalism of Pam. Her knowledge of the holiday was very important.

Reply from Hays Travel - Cannon Park
Booked a holiday through Hays Travel after being recommended by friends. Used the Cannon Park, Coventry branch where we were looked after by Tracy who went through all our holiday likes, dislikes available activities and took time to ensure that we had a holiday well tailored to our requirements. A nice pleasant relaxed no pressure atmosphere and we came away feeling quite pleased and satisfied.

Reply from Hays Travel - Cannon Park
GOING THE EXTRA MILE.
All your staff are helpful but Rhonda went the extra mile and was manning two phones at once to get through and the second phone went through faster than the first. That's what I call going the extra mile for customers.Pam sorted my query out today and am totally happy with the great service from them and all the other ladies.

Reply from Hays Travel - Cannon Park
Excellent service from Tracy yesterday, our holiday all booked perfectly. Sorry to here that Teresa has gone but it was good to see Rhonda (albeit she's moving on) and we're glad to hear that Pam's still there. Looking forward to checking in in a few weeks and seeing the money man Chris for some Euros.

Reply from Hays Travel - Cannon Park
The recent booking was made on a P&O cruise and passed to Hays Cannon Park.
Hays Cannon Park are always friendly efficient and a pleasure to deal with.

Reply from Hays Travel - Cannon Park
Well done Hays Travel Cannon Park.
Booked a holiday, with Pam.
Excellent advice and great service, once again.
Wouldn’t book a holiday anywhere else.
Many thanks, Judith and Rob.

Reply from Hays Travel - Cannon Park
we popped into Hayes Travel at Cannon Park to book a cruise Pam the rep greeted us with a smile. She was very informative and helpful.

Reply from Hays Travel - Cannon Park
As usual, your staff were very friendly and helpful, nothing was too much for them. I really enjoy going into the branch ,or even if they have to phone, then they still offer the same professionalism.

Reply from Hays Travel - Cannon Park
We spent nearly 2 hours, with the very helpful Pam, yesterday afternoon discussing where about in the Greek Islands we could go on holiday. She was very pleasant, knowledgable and patient, finally helping us to book a holiday in Kephalonia. Thanks Pam

Reply from Hays Travel - Cannon Park
We have been with Hays a few times and always been well looked after. Pam the lady we visited at Hays Travel is so lovely, always able to help us and give us first class advise. A lot of the places she's already been to previously, so excellent advise. Can't wait to visit Crete in September.

Reply from Hays Travel - Cannon Park
Love Hays Travel Canon Park Coventry.
Clare is so welcoming and helpful. I give her what I need from a holiday and as if by magic she creates a holiday for me. Clare makes it stress free and a pleasure to book holidays that I keep returning to her. A credit to the company and to all that work there a fabulous team!!!!!!! Janette x

Reply from Hays Travel - Cannon Park
Pam is the most helpful, professional person to deal with, an absolute star!

Reply from Hays Travel - Cannon Park
Claire was fantastic sorting our river cruise out with professional advice.
Ocean was excellent in sorting our holiday for our 50th anniversary for next year. With all the other staff they were very helpful and welcoming.
I think all the shops should have a coffee machine and soft drinks.
Thanks again.

Reply from Hays Travel - Cannon Park
Tracey came up good as always with a fabulous holiday deal

Reply from Hays Travel - Cannon Park
The members of staff that we were helped by were very knowledgeable and extremely patient. They dealt with our confusion and mind changing and helped us to arrive at a holiday that satisfied all of our requirements. Special thanks to Teresa.

Reply from Hays Travel - Cannon Park
Love hays staff are always friendly helpful & professional..

Reply from Hays Travel - Cannon Park
Excellent and friendly service. Rhonda was really helpful and we got the holiday we wanted. 👍😄

Reply from Hays Travel - Cannon Park
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.