Hays Travel - Catherine Nathwani Reviews 

Catherine has been amazingly helpful in finding the right holiday for us, nothing has too much trouble and she has always been super fast to respond to queries. We cannot rate her highly enough!

The customer service Cath offers is excellent.
She always responds quickly and ensures your holidays is what you are looking for.

We use Cath for all of our holiday plans

Always the best service! I wouldn’t use anyone else!! So helpful, hard working, trustworthy, honest and a legend xx

Excellent service as always! Catherine Nathwani is an exceptional travel agent: she has endless patience with my many queries, always replies promptly, and nothing is too much trouble.

We have booked through Catherine in the past. Her customer service is excellent being very receptive of all questions to assist in the decision to book our holiday. Very thorough and helpful with the booking process. Always available quickly when required. Followed up with the Booking confirmation quickly and efficiently, a credit to the company.

Catherine Nathwani, our agent was so helpful. She took on all our requests and found us a holiday. She booked it all for us, all we had to do was pay

We've booked many holidays through Catherine @ Hays Travel. Catherine always goes above and beyond when identifying good deals for cruises, package holidays or multi-location breaks and also the support from booking to aftercare is outstanding. I have a lot of friends and family who have also booked through Catherine and all have nothing but praise.

Cath is amazing. I messaged her at 10pm and the holiday was booked by 8am the next day!

Catherine is brilliant and makes all our holiday bookings easy and worry free. We have booked 3 holidays with Catherine and will continue to book with her.

Catherine was exceptional in her advice, suggestions and planning, even working into the night to assist us with any queries. I will definitely have her on speed dial for referring to friends and re-books

Great experience as always with Cath. Have used her multiple times as always meets our bespoke needs. We will continue to use Cath for our holiday and recommend her to friends and family.

Fantastic customer care!!!! We have booked with Cath on several previous occasions and nothing has ever gone wrong or misdescribed! We have just booked two further holidays for 2026 and I already know that we will have nothing to think or worry about, thanks again Cath x

Prompt and helpful service, recommended.

First class customer service with patience and great knowledge.

Originally booked through Cath Nathwani to fly May 2nd to Thailand via Dubai but with the Middle East at war and the uncertainty going forward we have had to make alternative arrangements. Cath has been amazing working tirelessly to ensure we avoided disappointment and offered peace of mind throughout communications. Cath has found us an amazing holiday and we can't wait to go.
Thankyou x

So helpful - supporting her clients ‘out of usual’ office hours. Efficient as always. We wouldn’t book with anyone else

Used Catherine at HAYs for years to book our holidays. Exceptional service and always comes in best price. 👌

Catherine is a great travel agent. She spent a lot of time getting the right holiday for us and what we wanted.

Catherine gave very helpful advice. She was very patient when I was being indecisive.
Catherine responded to messages promptly & professionally but with also a lovely personal touch.