We have been regular customers of Hays Travel Chard since the branch opened in Chard, mainly because we find the staff in your branch know us and we trust them to find us the holiday we want at the ri... See more
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See what reviewers are saying
The customer Service from the ladies in the Chard branch is outstanding. We have used Hayes, Chard on more than one occasion and each time the service has been exceptional. I would like to give a big... See more
Company replied
Hayes travel personnel are more like friends to my husband and I. They do everything for us and make our passage to the holiday we have chosen smooth and worry free. Just booked another Cruise on b... See more
Company replied
Lovely welcoming and very helpful staff. All our questions answered professionally and booking carried out smoothly Given a staff member as point of contact which was very reassuring (thanks Michele)... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 Fore Street, TA20 1PP, Chard, United Kingdom
- 01460 298560
4.9
Excellent
439 reviews
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very helpful with my requirements
August 20, 2026
Reply from Hays Travel - Chard
Thank you for taking the time to review our service. We hope you have a very enjoyable holiday. Kind regards, Chard team
We have been regular customers of Hays…
We have been regular customers of Hays Travel Chard since the branch opened in Chard, mainly because we find the staff in your branch know us and we trust them to find us the holiday we want at the right price. Sally James has become a family friend and has amazing skills which she employs to find us the best deal every year. She is especially friendly and knowledgeable. Q
August 14, 2026
Reply from Hays Travel - Chard
Thank you very much for taking the time to review our customer service. It was a pleasure to assist you with your travel plans again and I hope that you all have an amazing time.
Your repeat custom is so much appreciated , as are your very kind comments. Best regards, Sally
Your colleague was knowledgeable
Your colleague was knowledgeable, quick and efficient and a very pleasant person.
August 12, 2026
Reply from Hays Travel - Chard
Thank you so much for this lovely review. We hope you have a lovely trip away
Reply from Hays Travel - Chard
Thank you so much for you kind review - it was a pleasure to assist you with your travel arrangements
Reply from Hays Travel - Chard
Thank you for taking the time to leave a review today - thank you and we look forward helping you with your travel plans
We went into your branch in chard and…
We went into your branch in chard and said that we wanted to book a holiday in November and Michelle looked up some holidays for us . She was very happy to help us and we booked a holiday for November. She was a great help to us. We will be back again .
July 18, 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. We always strive for the very best customer service and we are glad to have helped you with your booking. Thank you for your continued support. Kind regards, Chard Team
Someone who knew what they were doing
Someone who knew what they were doing, forward thinking with alternative suggestions.
We booked immediately the following day.
August 7, 2026
Reply from Hays Travel - Chard
Many thanks for your five star review. It was a pleasure to assist you with your new travel plans.
Your continued support is much appreciated. I hope you have a lovely holiday. Kind regards, Sally
Excellent service.
Agent found exactly what we were looking for and at the price we were hoping for.
August 8, 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. We hope that you have a lovely holiday. Please do not hesitate to ask if you have any queries before you travel. Kind regards, Sally
Michelle was
Michelle was, as always, very knowledgeable, helpful and efficient whilst completing our booking, this goes for all the staff in Chard Hays Travel and is the reason why we keep coming back.
July 30, 2026
Reply from Hays Travel - Chard
Thank you for your continued support and your lovely review. We greatly value your continued custom and hope that you have an amazing holiday. Kind regards, Sally
Reply from Hays Travel - Chard
Many thanks for your booking. I hope you have another very enjoyable cruise. Thank your also for your five star review. Kind regards, Sally
Reply from Hays Travel - Chard
many thanks for your continued support and your kind words. I hope you have a lovely, memorable holiday. Regards, Sally
Very helpful cheery member of staff
July 21, 2026
Reply from Hays Travel - Chard
Thank you for your five star review. It was a pleasure to help you with your travel plans. Kind regards Michele
Chard store
Being a regular customer and knowing the office staff is a great bonus for us as its usually just a phone call or pop in store ,Sally is great at sorting things out and quickly too
August 4, 2026
Reply from Hays Travel - Chard
Thank you for your kind words and lovely review. We greatly appreciate your custom and hope that you have a very enjoyable holiday. Kind regards, Sally
Booking feedback
Michele, our Travel Consultant, was very helpful and nothing was too much trouble for her.
July 27, 2026
Reply from Hays Travel - Chard
Amazing review Thankyou. it was a pleasure to assist you in booking your fabulous holiday. Best regards Michele
The patience And time Sally spent in…
The patience And time Sally spent in helping use. Sally was so kind and professional.
July 8, 2026
Reply from Hays Travel - Chard
Many thanks for your kind review. It was a pleasure to assist you with your booking. I hope you both have a very enjoyable holiday. Do let me know if you have any queries before your travel date. Kind regards, Sally
Next Canadian adventure
Local Hays Travel where my Mum lives. Very friendly, knowledgeable staff. We have booked with Hays Chard many times. Thank you.
July 18, 2026
Reply from Hays Travel - Chard
Thankyou, a pleasure to assist you both. Best regards Michele
I popped into the branch and felt…
I popped into the branch and felt supported to find a suitable holiday and although wasn’t planning to book straight away, I did.
Thank you, it was exactly what I needed at this time and I will be returning.
July 24, 2026
Reply from Hays Travel - Chard
Thankyou for your lovely review. I am glad you felt I was able
to support you and help you find this amazing holiday. Best regards Michele
Very helpful
July 25, 2026
Reply from Hays Travel - Chard
Thankyou, I am glad you found i was helpful in finding you a holiday to suit your needs. a pleasure to assist you,Best regards Michele
Exceptional Customer Service
The customer Service from the ladies in the Chard branch is outstanding. We have used Hayes, Chard on more than one occasion and each time the service has been exceptional. I would like to give a big shout out to Michele (Chard) for all her help in helping us arrange and finalising our 2027 holiday. Michele is a credit to Hayes, once again thank you 😊
July 24, 2026
Reply from Hays Travel - Chard
Thankyou so much for your amazing review. It's very nice of you to give me a shout out. I am please I was able to assist you in booking your 2027 holiday. Look forward to booking many more for you. Best regards Michele
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