We have been regular customers of Hays Travel Chard since the branch opened in Chard, mainly because we find the staff in your branch know us and we trust them to find us the holiday we want at the ri... See more
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See what reviewers are saying
The customer Service from the ladies in the Chard branch is outstanding. We have used Hayes, Chard on more than one occasion and each time the service has been exceptional. I would like to give a big... See more
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Hayes travel personnel are more like friends to my husband and I. They do everything for us and make our passage to the holiday we have chosen smooth and worry free. Just booked another Cruise on b... See more
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Staff at this shop chard Somerset are Very Professional carefully help us find what will be a trip off life time. Good holidays lots of choice so much better to have face-to-face chat with someb... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 Fore Street, TA20 1PP, Chard, United Kingdom
- 01460 298560
4.9
Excellent
442 reviews
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Sally was really helpful
Sally was really helpful in giving us information and advice whilst booking our cruise.
June 6, 2026
Reply from Hays Travel - Chard
Thankyou for your lovely review. I am glad I was able to assist you in booking your amazing cruise. Best regards Sally
On my second visit your agent spent a…
On my second visit your agent spent a great deal of time finding the flights I needed a reasonable price!
May 28, 2026
Reply from Hays Travel - Chard
I hope you have a lovely time - pleasure to help you.
WHoliday e have alwd great service from…
We have always had great service from the Chard branch of Hays Travel. The Staff are friendly and very helpful and have helped us find the holidays which we have great memories of.This recent booking process was very good.
June 3, 2026
Reply from Hays Travel - Chard
Thankyou for your amazing review. It is a pleasure to help you make many holiday memories Best Regards Michele
Excellent service from sally.
June 3, 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our customer service.
I hope you have an amazing holiday. Regards, Sally
very helpful staff
May 20, 2026
Reply from Hays Travel - Chard
Thankyou for your review. i am glad I was able to help you with your amazing holiday. Best regards Michele
Sally James was very helpful went…
Sally James was very helpful went talking to her totally amazing
May 19, 2026
Reply from Hays Travel - Chard
Many thanks for your kind words and five star review. It was a pleasure to assist you with your booking and I hope you will have a great time on your holiday. If you need anything at all please don't hesitate to contact me. Regards, Sally
Booking our holiday through Hays was…
Booking our holiday through Hays was easy and stress free. No pressure to add extras if we did not want them .
May 13, 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. It was a pleasure to assist you with your forthcoming travel plans. I hope you have an amazing time. Regards, Sally
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. It was a pleasure to assist you with your holiday and I hope that you have a wonderful time. Kind regards, Sally
The ladies were lovely
The ladies were lovely. Michele was very helpful and knowledgeable. I was looking for that bucket list holiday as a solo traveller on a cruise and Michele just sorted it all for me.
May 16, 2026
Reply from Hays Travel - Chard
Thankyou for your amazing review. I am so glad I was able to help you .You do have a bucket list holiday , it looks amazing
Best regards
Michele
Staff at this shop chard Somerset are
Staff at this shop chard Somerset are
Very Professional carefully help us find what will be a trip off life time.
Good holidays lots of choice so much better to have face-to-face chat with somebody who understands you needs !
Overall 10 from us.
May 7, 2026
Reply from Hays Travel - Chard
Thank you so much for the lovely review. Its was a pleasure to help you build your special trip - Fern
Great staff very helpful and…
Great staff very helpful and knowledgeable got a good deal very satisfied with the service of your Chard branch
May 12, 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service.
It was a pleasure to assist you with your new travel plans. I hope you have a fantastic holiday. Kind regards, Sally
First time cruising
First time cruising and the girls were great and sorted the whole process for us. Excellent service!!
April 30, 2026
Reply from Hays Travel - Chard
An amazing review , thankyou. I am glad I was able to to assist you with finding the right cruise for you. I am sure you will have an amazing time, you may get the vibe and want to go again
So helpful and friendly
So helpful and friendly. Went above and beyond to make sure the holiday we booked was right for us. Couldn't be better.
May 7, 2026
Reply from Hays Travel - Chard
Lovely review, thankyou , I am glad I was able to source your requirements and get you something booked
Hays travel chard
Michele and the other staff are always very helpful and friendly. With lots of knowledge about holidays and destinations.
April 9, 2026
Reply from Hays Travel - Chard
Thankyou very much for your amazing review. I am glad I was able to help and share my knowledge with you. Have a great time exploring. Best regards
Michele
First rate service
Very knowledgeable staff, friendly and phoned us straight away to make sure we could get the seats we required. My wife only enquired 9.30 Saturday and after phone call we where able to complete booking, car parking , overnight Hotel at Bristol, Travel Ins everything all done by 12.30. Brilliant. Well done Fern.
April 11, 2026
Reply from Hays Travel - Chard
Thank you so much for your kind review, it was a pleasure to assist you with your travels.
Fern was absolutely brilliant booking…
Fern was absolutely brilliant booking our holiday
April 10, 2026
Reply from Hays Travel - Chard
It was a pleasure to assist you with your travels
Excellent service and advice and…
Excellent service and advice and service with a smile
April 7, 2026
Top notch travel agents !
Overall the whole process of booking a holiday with hays travel is seamless . Staff extremely helpful and informative. They accommodate all your requirements and answer any concerns over your chosen holiday.
Great to have a personal service on the high street.
April 2, 2026
So good to know we are being looked…
So good to know we are being looked after and not ripped off, no on line work or apps to mess with a real person with real answers. Will not go anywhere else. Michelle in the Chard branch was very helpful and reassuring.
March 28, 2026
Staff were so helpful and polite we’re…
Staff were so helpful and polite we’re happy to listen and act on our preferences
March 24, 2026
Reply from Hays Travel - Chard
Many thanks for taking the time to review our customer service. It was a pleasure to assist you with your booking. I hope you have a wonderful holiday. Kind regards, Sally
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