Always book holidays with Charlotte she is very thorough and helps us find what we are looking for. She is quick to respond to any of our needs. Thank You! 😊
Location
Switch locationPersonal Travel Consultant Charlotte Mett, TS11 8HP New Marske, NE (England), GB
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See what reviewers are saying
Charlotte made the whole process of booking our family holiday so comfortable! She went above and beyond to find us the perfect hotel and constantly kept checking in to see if there was anything more... See more
Charlotte was the name of your team contact and she was excellent in all aspects of booking our holiday. We will be booking future breaks with her for sure. In an age of Internet auto booking we prefe... See more
Charlotte was very competent , knowledgeable , friendly and professional, it’s our first time booking through Hayes and so far very impressed Feeling very optimistic that our dream trip to NYC next... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Charlotte Mett, TS11 8HP, New Marske, NE (England), United Kingdom
- 01642034929
4.4
Excellent
11 reviews
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Excellent Holiday Advisor 🥰
Always book holidays with Charlotte she is very thorough and helps us find what we are looking for.
She is quick to respond to any of our needs.
Thank You! 😊
July 20, 2026
Charlotte made the difference and was…
Charlotte made the difference and was helpful and engaged. straightened out any bends in the road.
March 20, 2025
Thank you for such a wonderful experience!
Charlotte made the whole process of booking our family holiday so comfortable! She went above and beyond to find us the perfect hotel and constantly kept checking in to see if there was anything more she could do! Will definitely use her services again ❤️
March 5, 2025
Charlotte’s help
Charlotte’s help and efficiency was brilliant. She made the process straightforward and understandable. I felt I could ask any question I had. I would certainly ask for Charlotte in the future
March 3, 2025
Charlotte went above and beyond to help…
Charlotte went above and beyond to help create our magical holiday. Nothing was to much trouble. Easy to talk to and our holiday was booked stress free
February 16, 2025
Very helpful and efficient from start…
Very helpful and efficient from start to finish. Very happy
January 30, 2025
Charlotte was really helpful finding a…
Charlotte was really helpful finding a holiday that suited my needs
January 31, 2025
Charlotte was very competent
Charlotte was very competent , knowledgeable , friendly and professional, it’s our first time booking through Hayes and so far very impressed
Feeling very optimistic that our dream trip to NYC next September will be all we ever dreamed
September 13, 2024
We booked a holiday with Charlotte at…
We booked a holiday with Charlotte Hayes travel Excellent service very helpful & friendly nothing is too much trouble. Takes the stress out 😊
September 4, 2024
Unprompted review
Brilliant experience in booking over the phone.
Charlotte was the name of your team contact and she was excellent in all aspects of booking our holiday. We will be booking future breaks with her for sure. In an age of Internet auto booking we prefer to avoid it is good to talk to a team member who knows the business and makes everything clear to us. Brilliant experience in a summary.
September 6, 2024
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