Freya was friendly and welcoming. Booked our holiday smoothly and explained everything clearly. She found us a great hotel in valleta and all arrangements taken care of. We also have taken annual... See more
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Everytime I go into hays travel in chichester I always get a warm welcome, the staff are so helpful and knowledgeable. The the end result always ends up being the right decision and I have a fantastic... See more
Company replied
Welcoming and knowledgeable agent. Efficient and explained things clearly. Very happy with our visit to Hays Travel in Chichester.
Company replied
Sarah was very helpful. We had found a holiday we liked on-line & was able to price match that price. She also offered some advice of a possible future cruise we are thinking about, talking about her... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 South Street, PO19 1DS, Chichester, United Kingdom
- 01243 790700
4.9
Excellent
593 reviews
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Friendly and welcoming.
Freya was friendly and welcoming.
Booked our holiday smoothly and explained everything clearly.
She found us a great hotel in valleta and all arrangements taken care of.
We also have taken annual insurance to cover us for future travel.
A credit to your company.
July 6, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience and that everything was explained clearly. We appreciate your kind words.
Kind Regards
Hays Travel Chichester
Welcoming and knowledgeable agent
Welcoming and knowledgeable agent. Efficient and explained things clearly. Very happy with our visit to Hays Travel in Chichester.
July 7, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our agent in Chichester.
Kind Regards
Hays Travel Chichester
Great customer interaction
Great customer interaction. Helpful, professional and caring - lovely old fashioned customer service.
June 30, 2026
Reply from Hays Travel - Chichester
Dear Mr Mears,
Thank you for taking the time to leave such a lovely review for Sarah.
Providing excellent customer service to our clients is something we pride ourselves on, so we are delighted to hear that you experienced this during your visit to our branch. We will be sure to pass your kind comments on to Sarah when she is back in branch, who will be thrilled to receive your feedback.
We look forward to welcoming you back again soon.
Kind Regards,
Hays Travel Chichester
Holiday
We gave our top price , dates , we wanted and early morning flights , and she found us a lovely holiday in Majorca .
Exactly what we wanted
June 28, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your wonderful feedback! We are delighted to hear that we were able to find you the perfect holiday to Majorca, exactly as you envisioned, with your preferred dates and early morning flights. We hope you have an amazing trip!
Kind Regards
Hays Travel Chichester - Beth
Everytime I go into hays travel in…
Everytime I go into hays travel in chichester I always get a warm welcome, the staff are so helpful and knowledgeable. The the end result always ends up being the right decision and I have a fantastic holiday. The whole booking experience is part of what makes hays travel my number one destination, knowing and feeling my wishes are listened to.
July 5, 2026
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive a warm welcome and find our staff helpful and knowledgeable, leading to fantastic holidays. We truly value knowing your wishes are listened to.
Kind Regards
Hays Travel Chichester - Beth
5 star from start to finish
5 star from start to finish
It was a pleasure dealing with Vicky
Thanks Colin
June 26, 2026
Reply from Hays Travel - Chichester
Thank you for the lovely review! It was a pleasure, I hope you have a fantastic time! Vicky x
The Chichester shop was much better…
The Chichester shop was much better than the Waterlooville shop
June 25, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for taking the time to leave us a review. I am glad we were able to help you with your booking.
Kind Regards
Hays Travel Chichester
The person was friendly and helpful and…
The person was friendly and helpful and gave good information
June 24, 2026
Reply from Hays Travel - Chichester
Thank you so much for the review, we really appreciate you taking the time.
They did their job with a smile
Pleasant staff, listened to what I wanted and did their job
June 23, 2026
Reply from Hays Travel - Chichester
Dear Valued customer,
We're so glad we could assist you. Thank you for your kind words.
Kind Regards
Hays Travel Chichester
We always book our holidays through…
We always book our holidays through Hays Travel. They are always very helpful and efficient. Thoroughly recommend them
June 23, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We're so glad to hear you consistently choose us for your holidays! We appreciate your kind words and recommendation.
Kind Regards
Hays Travel Chichester
Really helpful and booked exactly what…
Really helpful and booked exactly what we wanted.
June 18, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We're glad we could help you find exactly what you wanted. Thank you for your kind words.
Kind Regards
Hays Travel Chichester
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate your kind words. We're glad we could help.
Kind Regards
Hays Travel Chichester
Sue was very helpful and sorted it all…
Sue was very helpful and sorted it all for as she had to call the cruise line to book
June 18, 2026
Reply from Hays Travel - Chichester
Dear Valued customer,
We appreciate your kind words. We are so glad we could assist with your booking.
Kind Regards
Hays Travel Chichester
Flights only - no problem.…
We only wanted to book flights as we found it difficult to book on line. Sue reacted to what we wanted and provided the booking including seats and advice on insurance.
No time wasting and no hassle.
June 14, 2026
Reply from Hays Travel - Chichester
Thank you for a lovely review, always a pleasure
Great customer service
Great customer service. B and V were so helpful in booking our dream trip to Australia. The itinerary was giving to us in a few hours after our visit to Hays in Chichester.
Wonderful warm welcome and instant service.
Thank you.
June 13, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so pleased to hear about your wonderful experience and that we could help book your dream trip. We appreciate your kind words.
Kind Regards
Hays Travel Chichester
Sarah was very helpful
Sarah was very helpful. We had found a holiday we liked on-line & was able to price match that price. She also offered some advice of a possible future cruise we are thinking about, talking about her & her colleagues experience & recommendations.
June 12, 2026
Reply from Hays Travel - Chichester
Dear Emma,
Thank you so much for your kind review. We are so pleased you had a positive experience and glad we could help happy with your holiday.
Best Regards,
Hays Travel Chichester
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so pleased to hear about your positive experience with us. We appreciate your kind words.
Kind Regards
Bethany - Hays Travel
Reply from Hays Travel - Chichester
Dear Pauline,
Thank you for your lovely review.
We greatly appreciate your feedback.
Kind Regards,
Hays Travel Chichester
Excellent Service
Excellent Service from start to finish. I gave Sue the relevant travel request and she put it all together for me. How easy was that?
May 30, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so pleased to hear we made your travel planning easy and enjoyable. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Chichester
The staff was very helpful and…
The staff was very helpful and cheerful. Took there time.
June 4, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate your kind words! We are delighted to hear you had such a positive experience with us.
Kind Regards
Hays Travel Chichester
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