Bethany at your Chichester branch made the whole experience very smooth and enjoyable. She is professional, very efficient and went out of her way to help us. Will definitely be booking future holid... See more
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Very friendly and helpful, informative, We had seen a holiday on Love Holiday and wanted to see if Hays Travel did the same. On the first phone call with Geniveve that particular's resort wasn’t av... See more
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Hays were very responsive at short notice, understood my needs and delivered. Sarah provided a timescale for a response which was same day. I wasn't sure if this would be possible but she was tru... See more
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Booking agent was friendly and informative and helped me book a cruise. Everything was outlined and my questions answered. Will certainly be using Hays travel in the future.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 South Street, PO19 1DS, Chichester, United Kingdom
- 01243 790700
4.9
Excellent
618 reviews
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Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so pleased to hear about your positive experience with us. We appreciate your kind words.
Kind Regards
Bethany - Hays Travel
Reply from Hays Travel - Chichester
Dear Pauline,
Thank you for your lovely review.
We greatly appreciate your feedback.
Kind Regards,
Hays Travel Chichester
Excellent Service
Excellent Service from start to finish. I gave Sue the relevant travel request and she put it all together for me. How easy was that?
May 30, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so pleased to hear we made your travel planning easy and enjoyable. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Chichester
The staff was very helpful and…
The staff was very helpful and cheerful. Took there time.
June 4, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate your kind words! We are delighted to hear you had such a positive experience with us.
Kind Regards
Hays Travel Chichester
Freya was very helpful as we had left…
Freya was very helpful as we had left late to arrange our holiday
Nothing was to much trouble
Very good experience
May 31, 2026
Reply from Hays Travel - Chichester
Dear Mr Morris,
It was a pleasure! I am so pleased I could help you and we found what you were looking for.
Lovely to meet you both🙂
Best Regards,
Freya
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your kind words. We are glad you had a pleasant experience with us.
Kind Regards
Hays Travel Chichester
Very helpful staff member
May 21, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate your kind words. We hope you have a lovely time.
Kind Regards
Hays Travel Chichester
Vicky in the Chichester office was…
Vicky in the Chichester office was amazing sorted everything for us
May 21, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so glad we could sort everything for you. Thank you for your kind words.
Kind Regards
Hays Travel Chichester
Freya sorted out my flight smoothly and…
Freya sorted out my flight smoothly and presented me with a clear explanation of my flight details and sorted out my seats for there and back.
All done very efficiently as I was on my lunch break!!
May 13, 2026
Reply from Hays Travel - Chichester
Mrs Thornton,
We're so glad we could sort out your flight details and seating efficiently, especially during your lunch break! Thank you for your kind words.
Kind Regards
Hays Travel Chichester
Really great experience
Really great experience. We knew what we wanted and with the able assistance of Vicky at the Chichester Branch we were able to quickly book the holiday.
May 3, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your wonderful 5-star review! We are so pleased we could assist you in booking your holiday quickly.
Kind Regards
Hays Travel Chichester
Bethany was really nice
Bethany was really nice, knowledgeable and professional with helping us book our cruise. (Chichester Branch)
May 17, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your kind words! We are so pleased to know our team provided excellent service.
Kind Regards
Hays Travel Chichester
Knowledgeable and professional service
I haven't used a travel agent for a very long time and I was very pleased with the service. The agent was professional and extremely patient finding me just the holiday I wanted.
May 10, 2026
Reply from Hays Travel - Chichester
Dear Valued Customer
Thank you for your kind 5-star review! We are delighted we could help you find the perfect holiday.
Kind Regards
Hays Travel Chichester
Reply from Hays Travel - Chichester
Dear Valued Customer,
We're happy your booking was easy and our team was helpful. Thank you for taking the time to leave Vicky a 5* review.
Kind Regards
Hays Travel Chichester
Served immediately and with courtesy by…
Served immediately and with courtesy by the office manager. Couldn’t have been more helpful. Second time I have used Hays in Chichester and will recommend them to all my friends
May 12, 2026
Reply from Hays Travel - Chichester
Thank you for taking the time for writing such a lovely review. It was a pleasure to book your holiday.
Bethany
Reply from Hays Travel - Chichester
Dear Valued customer,
We appreciate you sharing that booking was straightforward, and we are so happy that you found the process simple.
Kind Regards
Hays Travel Chichester
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for taking the time to leave me a 5* review. It was a pleasure to assist you with your booking.
Kind Regards,
Bethany - Branch Manager
Hays in Chichester were very helpful…
Hays in Chichester were very helpful sorting out my future holiday. Thank you Beth the manager at the Chichester Branch.😊👍
May 8, 2026
Reply from Hays Travel - Chichester
Dear Mr Langmead,
Thank you for your kind review — it’s very much appreciated, and I’m pleased we were able to help 😊
Kind Regards,
Beth
Reply from Hays Travel - Chichester
Hi Helen,
We appreciate you taking the time to share your positive experience; we are so glad we could be helpful and efficient.
Kind Regards,
Hays Travel Chichester
Excellent Holiday
Just returned from a three night stay in San Francisco followed by a seven night California cruise. Sarah and her team at Chichester branch arranged the trip. It ran so smoothly from start to finish, taxi was arranged from airport to hotel, from hotel to cruise liner and finally from port to airport. Excellent value for money.
A must when staying in San Francisco, the hop on hop off bus, open top bus ride across Golden Gate Bridge, truly memorable
April 30, 2026
Reply from Hays Travel - Chichester
Hi Trevor,
We're happy to hear that your trip, arranged by our team, went so smoothly! It's great to know you found it excellent value for money and enjoyed the San Francisco bus tour. Thank you for your positive feedback.
Kind Regards,
Hays Travel Chichester Team
Sarah was very helpful
Sarah was very helpful, friendly, professional, and informative. The young lady I saw on Saturday 3rd of May was also very helpful, and both of them gave a good impression of Hays Travel
May 2, 2026
Reply from Hays Travel - Chichester
Thank you for taking the time to write such a lovely review. It was a pleasure.
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