The booking agent Chris is absolutely amazing. Gets it right every time for me! Nothing is too much trouble. My specific requirements are always met. The communication is superb. Any questions are a... See more
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We honestly couldn’t have asked for a better travel agent. From start to finish, everything was handled with so much care, professionalism, and attention to detail. Nothing was ever too much trouble... See more
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Chris has been amazing so far. On hand at any moment, and keen to find us the best deal. Willing to arrange the whole package, in terms of booking excursions and seats on the plane. Would highly recom... See more
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Chris is always friendly and very polite and helpful. Always gives us excellent service and good price, very helpful and we get everything paperwork etc sent promptly too, huge thanks and job well don... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Chris Lee, SK16, Dukinfield, United Kingdom
- 0161 7133095
4.8
Excellent
85 reviews
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Amazing service from Chris
The booking agent Chris is absolutely amazing. Gets it right every time for me! Nothing is too much trouble. My specific requirements are always met. The communication is superb. Any questions are answered immediately. I can not fault this company or Chris . Thank you
June 25, 2026
Reply from Hays Travel - Chris Lee
Good morning Mandy,
It has been an absolute pleasure to book holidays for you, your family, and your friends over the years—long may it continue!
I pride myself on doing my absolute best to match my clients' holiday wishes, as I know just how hard people work and save to enjoy them.
Having lined up two holidays in a matter of weeks is amazing! I hope they leave you feeling supercharged, refreshed, and ready for the exciting new work role that awaits you.
Warm regards,
Chris.
Great experience
Chris has been amazing so far. On hand at any moment, and keen to find us the best deal. Willing to arrange the whole package, in terms of booking excursions and seats on the plane. Would highly recommend.
June 2, 2026
Reply from Hays Travel - Chris Lee
Good morning Clelia,
Wow, thank you so much for putting your trust in me and for taking the time to leave these wonderful comments. Both are hugely appreciated!
I'm sure Las Vegas will be everything you hope for—it really is a unique place. If I can assist with any finishing touches, from airport lounges and parking to securing some amazing excursions while you're there, just let me know.
Please feel free to pass my details along to any family, friends, or colleagues in the future.
Warm regards,
Chris
Chris Lee @ Hays has to be your goto
Used Chris Lee a number of times, nothing is too much trouble, always finds the best deal for you within your spec and budget.
May 17, 2026
i always use Chris lee of hays
i always use Chris lee of hays. i find him to be first class in all aspects.
April 17, 2026
Reply from Hays Travel - Chris Lee
Good morning John,
It's always a pleasure to arrange your holidays & always an enjoyable phone call with your great humour. I'm sure Valetta will be amazing as it has been in the past.
Thank you for your fab support & also time set aside to leave fantastic comments.
Sincerely,
Chris.
Chris Hays travel
Excellent customer service, very thorough and helpful booked us what we exactly wanted. Thank you.
March 20, 2026
Reply from Hays Travel - Chris Lee
Good morning Les,
Firstly thank you for the opportunity & taking to the time to leave this great review. I hope you have an amazing time in Ixia with Alison & Ian.
Here's hoping it's first of many future memories & holidays I'm able to arrange for you.
Sincerely,
Chris.
Chris is always friendly and very…
Chris is always friendly and very polite and helpful. Always gives us excellent service and good price, very helpful and we get everything paperwork etc sent promptly too, huge thanks and job well done. Thank you
March 14, 2026
Reply from Hays Travel - Chris Lee
Good morning Alison,
Thank you as ever for your fantastic & continued support & the lovely comments made in this review. Also a huge thank you for your recommendation as they really make such a difference.
I'm sure you'll love Ixia, your hotel looks fab!
Until next time, Sincerely,
Chris.
Second booking!
This is the second booking I’ve made with Chris and once again we are delighted with where we are going! He listened to our requirements and came up with three options! Very happy with his service and will definitely use again
March 6, 2026
Reply from Hays Travel - Chris Lee
Good afternoon Lisa,
Thank you once again for this lovely review & coming back to me to arrange another fab break away to Krakow, I know you'll love the place. Hopefully there will be many more to come in the future.
Sincerely,
Chris.
Great service once again from chris…
Great service once again from chris makes booking a holiday stress free
January 24, 2026
Reply from Hays Travel - Chris Lee
Good morning David,
I've arranged many holidays & breaks away now for your family & its been a pleasure.
You clearly look forward to these times away with family, so as with every client I always aim to do the best I can for you & yours to make it happen.
Hopefully I'll be arranging many more to come in the future.
Sincerely,
Chris.
Very easy and quick
January 18, 2026
Reply from Hays Travel - Chris Lee
Good morning Doug,
I've been arranging your holidays for a number of years now & know they hold some dear memories too.
Always a pleasure to have those little chats & arrange your time away knowing what these Holidays mean to you. Until the next one...
Sincerely,
Chris.
We honestly couldn’t have asked for a…
We honestly couldn’t have asked for a better travel agent. From start to finish, everything was handled with so much care, professionalism, and attention to detail. Nothing was ever too much trouble, and every question was answered quickly and clearly, which made the whole planning process completely stress-free.
The holiday was perfectly organised and exactly what we hoped for. It was clear how much thought went into tailoring everything to suit our family, and that personal touch made all the difference.
If you’re looking for someone who is reliable, knowledgeable, and genuinely passionate about making your trip special, we couldn’t recommend Chris highly enough. We’ll definitely be booking again!
January 9, 2026
Reply from Hays Travel - Chris Lee
Good morning Kirstie,
WOW! Honestly reading words like this mean everything, in a nutshell what you said is always my aim.
I don't take arranging anything lightly as I know how hard people have to save for these days away & what it means in their year.
I'll always give 100% whenever given the opportunity & look forward to arranging many more memories for you & yours.
Sincerely,
Chris.
Amazing
Chris is amazing! Great customer service! Friendly approach and always goes above and beyond! Wouldn’t book a holiday through anyone else now!
January 6, 2026
Reply from Hays Travel - Chris Lee
Good morning Laura,
Thank you so much for becoming already a lovely client who has trusted me with multiple holidays.
I always aim to get the best, based on the info provided & try to get it as spot on as I can. Hopefully I'm never too far off as I know what Holidays mean to people.
I'll gladly be here to arrange any adventures to come.
Sincerely,
Chris.
Our travel consultant Chris always goes…
Our travel consultant Chris Lee always goes above and beyond to get us exactly what we asked for and more. Gives 110% would highly recommend him for all your travels. Would never book with anyone else. Again a massive thank you from all the family.
December 3, 2025
Reply from Hays Travel - Chris Lee
Good morning Pat,
Thank you for this fab review & coming to me year on year to arrange your holidays. I know they mean a lot especially with the children with the joy they get from the Holidays & meet ups.
Hopefully there will be many more Holidays & fun times to come in the future.
Sincerely,
Chris.
Chris from Burnley great helpful lad 😎👌
We have just booked another holiday with chris from Hay travels Burnley and he was so helpful again, he goes beyond to help you and nothing you ask is too much, he comes up with great prices and ideas, thankyou chris from Jane and Tommy,🤗😎
November 20, 2025
Reply from Hays Travel - Chris Lee
Good morning Jane & Tommy,
As always thank you for the continued support, it really means a lot to me.
I know you love Vegas & so I wish you to have the best time as always, remember to get some sleep.
Sincerely,
Chris.
I was extremely satisfied with the…
I was extremely satisfied with the service I got from Chris , my travel consultant . He spent a lot of time finding the right places and hotels to put an excellent itinerary together . I would definitely recommend him to friends and family and I would use him again to book a holiday .
November 1, 2025
Reply from Hays Travel - Chris Lee
Good morning Ann Marie,
Firstly I'd just like to say thank you once again for giving me the opportunity & also finding time to leave these lovely words.
So glad that Sri Lanka & the Maldives was everything you'd hoped for. Hopefully I'll be able to arrange something else in the future that's just asn memorable although that's a big one follow.
Sincerely,
Chris.
Answered all my questions clearly and…
Answered all my questions clearly and got worked hard to get me the best deal 😁😎
September 5, 2025
Reply from Hays Travel - Chris Lee
Hi Darren,
It was Great news regarding Louise & I was so happy to able to arrange this much needed & deserved break away. It's been a pleasure over the years & long may it continue, your families support is hugely appreciated.
Without clients who talk about me & come back year on year I couldn't do this, so thanks once again.
Until the next one. 😊
Sincerely,
Chris.
Hays Personal Travel Consultant
Very happy with the service and…
Very happy with the service and attention to detail in the booking.
July 30, 2025
Reply from Hays Travel - Chris Lee
Hi Danielle,
Thank you loads for taking time out to leave this review, much appreciated as was the opportunity.
I look forward to arranging many more holidays in the future.
Sincerely,
Chris.
Hays Personal Travel Consultant
I always use Hays Travel
I always use Hays Travel for my holidays. I feel listened to and heard which to me is so important. Customer service is the best. Any questions are always answered and any help always given. I wouldnt go anywhere else.
August 4, 2025
Reply from Hays Travel - Chris Lee
Hi Karen,
Thank you so much for this lovely review & for your continued support. ❤️ It's great seeing where you're heading to next & being able to arrange it for you.
Can't wait to see what is next & will gladly look at making it the best that it can be. 😊
Sincerely,
Chris.
Hays Personal Travel Consultant
Chris found us a fantastic holiday for…
Chris found us a fantastic holiday for 5, took the hassle out of everything to make it as easy as possible.
He has saved me days of looking through websites for holidays myself.
Well worth outsourcing to Chris.
June 21, 2025
Reply from Hays Travel - Chris Lee
Hi Rik,
So glad you reached out & was great to catch up as well. I'd like to thank you for the opportunity & chance you gave me & I'm really happy it made your holiday booking experience stress free & easy. That's exactly what I'm about whilst ideally getting your holiday spot on.
Budapest is also around the corner! Until next time ... 😊
Sincerely,
Chris.
Hays Personal Travel Consultant
Excellent
Chris Lee was very responsive, and ensured he explored every possibility, and offered advice and alternatives ensuring I got the best value and service. I changed my mind several times, and he was responsive and prompt with his responses. He found an excellent deal with the specifics I had stipulated. Very pleased with the service and would recommend.
June 20, 2025
Reply from Hays Travel - Chris Lee
Hi Stacey,
You're more than welcome, knew you'd love Berlin & that's what it's all about. The support in arranging your holidays with me & leaving these great reviews are hugely appreciated.
Until next time. 😊
Sincerely,
Chris.
Hays Personal Travel Consultant
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