Hays Travel - Chris Lee Reviews 

87
TrustScore 5 out of 5

4.8

Personal Travel Consultant Chris Lee, SK16 Dukinfield, GB


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Rated 5 out of 5 stars

Chris at Hays Travel makes booking a holiday so simple. As we are older we worry about missing things we should have done. Chris takes all that worry away. Nothing is to much trouble and he is very r... See more

Rated 5 out of 5 stars

The booking agent Chris is absolutely amazing. Gets it right every time for me! Nothing is too much trouble. My specific requirements are always met. The communication is superb. Any questions are a... See more

Company replied

Rated 5 out of 5 stars

We honestly couldn’t have asked for a better travel agent. From start to finish, everything was handled with so much care, professionalism, and attention to detail. Nothing was ever too much trouble... See more

Company replied

Rated 5 out of 5 stars

Chris is always friendly and very polite and helpful. Always gives us excellent service and good price, very helpful and we get everything paperwork etc sent promptly too, huge thanks and job well don... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Chris Lee, SK16, Dukinfield, United Kingdom

  • 0161 7133095

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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4.8

All reviews

(87)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Chris Lee was very responsive, and ensured he explored every possibility, and offered advice and alternatives ensuring I got the best value and service. I changed my mind several times, and he was responsive and prompt with his responses. He found an excellent deal with the specifics I had stipulated. Very pleased with the service and would recommend.

June 20, 2025
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Hi Stacey,

You're more than welcome, knew you'd love Berlin & that's what it's all about. The support in arranging your holidays with me & leaving these great reviews are hugely appreciated.

Until next time. 😊

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

I believe chris does his absolute best…

I believe chris does his absolute best to find us the perfect holiday.

Helpful, honest and reliable ⭐️

June 4, 2025
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Hi Tracy,

Thank you, I always try to get the best I can for my clients. I appreciate how much money have to spend on them & how important they are to people.

Something I love to do & hopefully it reflects in my service. Until the next one, thank you as ever. 😊

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

A Great Service from Chris

A great service from Chris as always. He kept in touch while searching for our holiday, made sure he included everything we asked for and was always on hand to answer questions. I highly recommend him.

May 31, 2025
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Hi Laura,

Fantastic feedback & thank you for the opportunity once again. Repeat clients & recommendations mean the world to me.

Costa Teguise should be fab, lovely bit of winter sun with your little one. 😊 We just booked a week or so ago & head to Costa Teguise on the 18th. You may just bump into us.

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

Chris asked me what I was looking for…

Chris asked me what I was looking for specifically for my holiday, location,area,weather,price range,activities & expectations so that I could make sure both my sons 1st holiday abroad was a special 1 and exactly what we were wanting. Provided really useful information and kept in touch regarding all information. Chris is amazing at what he does, so much so much so that within 1 week I booked 2 holidays!

May 14, 2025
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Reply from Hays Travel - Chris Lee

Hi Abbie,

Wow, thank you for this lovely review & trusting me in arranging your holidays, I'll certainly always give it 100% for you.

It was an absolute pleasure looking after your father, John & I'll be aiming to do the same for you & yours. Hopefully for years to come.

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

2nd or 3rd time using Chris

2nd or 3rd time using Chris. To put it simple, he takes the whole stress out of the process completely. Easy and friendly, no hassle.

Would happily use again and I’ve recommended him to a few people

March 19, 2025
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Reply from Hays Travel - Chris Lee

Hi Andy,

Your feedback is exactly the sort of service I aim to provide so it's great to see. It's been a pleasure & continues be when arranging your much anticipated & deserved holidays.

Enjoy the Winter sun in Cape Verde.... 😎

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

I always go through Chris with my…

I always go through Chris with my holidays always saves loads

April 1, 2025
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Hi Tom,

It's been a pleasure to be arranging holidays for yourself & family for many years now. My aim is always to get the right holiday & make it as easy & stress free as possible.

Until the next one, all the best.

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

Chris went above and beyond to book our…

Chris went above and beyond to book our cruise at short notice and sorted it very quickly. I would highly recommend him.

March 11, 2025
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Reply from Hays Travel - Chris Lee

Hi Chris,

Thanks for you & your families continued support & these fantastic comments. Arranging your holidays has always been a joy, long may it continue.

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

Helpful, prompt, knowledgeable

Chris was very helpful, always prompt to reply to all messages regardless of time. Helped and suggested and gave lots of options and prices to help us organise our 92 multi travel trip. This is not the first time we have booked our holiday through Chris and I am sure it won’t be our last. Would definitely recommend.
14/3/2025

March 12, 2025
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Reply from Hays Travel - Chris Lee

Hi Julie,

Thanks for this fab review, so glad I'm able to assist in getting the right holiday for you. Always here & can't wait to help with your next adventure, thank you as ever for your amazing support.

Sending you all the positivity in the world...

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

AMAZING service as always

AMAZING service as always. We have booked with chris for 10years now. Turkey, usa, Spain, Greece.
Highly recommended

March 1, 2025
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Reply from Hays Travel - Chris Lee

Hi Claire,

Wow, amazing comments! Where has the time gone? 10 years & it's been a pleasure to arrange all your mega family holidays during this time.

Long may it continue, until next time. 🙌🏻

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

Chris is my no1 for all holidays

Chris has been my go to for package holidays since 2019. He’s very helpful and patient and does not put any pressure on a decision.

February 25, 2025
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Reply from Hays Travel - Chris Lee

Hi Jason,

Fantastic feedback & what you wrote are always part of my key aims. Getting the right holiday & making it as hassle & stress free as possible. That's the way it should be, I know how much holidays mean to people.

Can't wait to see where we arrange next time Jason. 😊

Sorry for this hugely delayed response, I had login issues & took an age in resolving it.

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

The agent takes full control of…

The agent takes full control of everything from start to finish and keeps me fully informed and upto date at all times would highly recommend first class agent.

December 10, 2024
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Reply from Hays Travel - Chris Lee

Good evening John,

Your continued support is hugely appreciated & it's clients like yourself that help to keep things ticking over. This amazing review is also fab to read & exactly the aim, to make booking your holiday a breeze.

I'm sure when the time comes this like the many others we've arranged over the years will be fantastic.

Until next time & with Kind regards,

Chris.
Your Hays Personal Travel Consultant

Rated 5 out of 5 stars

Chris Lee from Hays arranges most of…

Chris Lee from Hays arranges most of our holidays. Always professional very experienced and adds value to our booking experience.

September 26, 2024
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Good afternoon Phil,

The support you provide as a loyal regular client means more than you can imagine, it's what my service & business is all about.

You also continue to try & encourage people around you to use my services which again is hugely appreciated.

On to your latest holiday arranged with myself & I cannot wait for you to experience Kalkan. I truly hope you love the place as much as myself & many family & friends do.

A little gem that I'm sure will deliver.

Until next time & with kind regards,

Chris,
Your Hays Personal Travel Consultant.

Rated 5 out of 5 stars

Excellent service, highly recommended

Excellent service, highly recommended

June 11, 2024
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Good afternoon Aliesha,

Thank you for supporting me as always with the opportunity & for the time taken to leave this fab review.

It's great to be arranging your holiday once again, I'll be here to sort your next break whenever that maybe.

Kind regards,

Chris.
Your Hays Personal Travel Consultant

Rated 5 out of 5 stars

Happy customer …

Chris always goes above and beyond to find the best suitable holiday that will suit what we asked for. Brilliant service everytime.

June 11, 2024
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Good afternoon Sarah,

We've managed to sort so many of your holidays now & your support is hugely appreciated.

Thank you for this amazing review & here's to many more holidays to come. 🙌🏻

King regards,

Chris.
Your Hays Personal Travel Consultant.

Rated 5 out of 5 stars

Chris never lets me down and is my…

Chris never lets me down and is my go-to. Always finds just what I want.

March 2, 2024
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Good afternoon Karen,

I'd just like to start by thanking you for your continued support over the years & this lovely review.

It has been & continues to be a pleasure to be given the opportunity to arrange those much deserved holidays year on year.

Until the next one. 🙌🏻

Kind regards,

Chris.
Your Hays Personal Travel Consultant.

Rated 5 out of 5 stars

My experience was great . 5 stars 🌟

My experience was great . Chris Lee is so friendly and happy to look into all the questions I had . Very helpful , and always polite .
Very happy with my overall experience booking my holiday with Chris Lee .
Thank you 😁

March 8, 2024
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Good afternoon Julie,

Thank you for taking out the time to leave this, plus your much appreciated support over the years.

With any luck, hopefully many more to come. 😊

Kind regards,

Chris.
Your Hays Personal Travel Consultant.

Rated 5 out of 5 stars

Answer all questions nice clear so…

Answer all questions nice clear so helpful 👍

February 27, 2024
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Hi John,

It's been a pleasure over the years to arrange all of the holidays that I know you love to go on.

Your support has been amazing in both opportunities & these great reviews you always find time to leave.

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

Chris is amazing

Chris is amazing, hit the nail on the head with what we wanted, was very accessible, accommodating and informative.

December 10, 2023
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Hi Joanna,

What a lovely review, always my aim to nail it every time where possible. Holidays are such an important part of the year for people, I always strive to do the best I can to get it spot on.

Thanking you for your continued support, until next time.

Sincerely,

Chris.
Hays Personal Travel Consultant

Rated 5 out of 5 stars

Fussy client

I've used Chris from Hays for years. He's great and very patient. Believe me I'm not easy to please ☺️

October 7, 2023
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Reply from Hays Travel - Chris Lee

Good morning Jaine,

Honestly it's about getting the right holiday so if it takes a bit of back & forth it'd rather that to be sure your holiday is spot on.

Hopefully that's the case again & you all have a fab time as I'm sure you will.

Your support is much appreciated & hopefully i'll be sorting many more holidays in the future. ☺️

Until next time, many thanks

Chris.
Your Hays Personal Travel Consultant.

Rated 5 out of 5 stars

Booked with Chris for a number of years…

Booked with Chris for a number of years now, and will continue to do so.
Always great service.

September 3, 2023
Hays Travel - Chris Lee logo

Reply from Hays Travel - Chris Lee

Good afternoon Maxine,

Thank you for your support as ever & for also taking the time to leave this lovely review. It's much appreciated. ☺️

Looks a great little break, sipping cocktails on the marina sounds just the ticket.

Until next time ... 😁

Chris.
Your Hays Personal Travel Consultant.

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