Tina a member of staff at Hays Travel was very polite helpful & got us a great deal to Spain in November
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Tina a member of staff at Hays Travel was very polite helpful & got us a great deal to Spain in November
Company replied
We have always booked with christina carr a home worker for Hayes and she has always found us amazing holidays. We have just got back from naples where she found us a lovely hotel perfectly situated.... See more
Company replied
Contacted Christina again. She having helped us previously to have some wonderful holidays. She has always been very helpful giving helpful advice in a professional but friendly and caring way. O... See more
Company replied
I have used Christina Carr from Hays travel for over 15 years. Yesterday I arranged a holiday with Christina and it was sorted within an hour. The holiday booked, the seat on the plane sorted t... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Christina Carr, DN4, Balby, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Hays Travel - Christina Carr
Great service in booking my holiday from initial enquiry to sending confirmations out.

Reply from Hays Travel - Christina Carr
Christina was lovely and helpful I've never booked a abroad holiday before so I told Christina what i wanted and came back with some different placed to look at

Reply from Hays Travel - Christina Carr

Reply from Hays Travel - Christina Carr
Christina was super helpful in finding us the Christmas break to Edinburgh that we wanted. Very quick at giving us different dates and prices when we had to change the original date. Always A* which is why we always go back to Christina for our holidays.

Reply from Hays Travel - Christina Carr
They did everything to suit my budget , Nothing was too much trouble for the lady that dealt with me & my holiday . Christina Carr is a credit to you ,she was amazing 👏

Reply from Hays Travel - Christina Carr
I spoke to Tina and asked many questions regarding my trip and she was extremely accommodating and helpful. She organised the whole thing for me in no time at all. I would recommend Hays Travel to all my friends and family. Thanks again team.

Reply from Hays Travel - Christina Carr
We’ve used Hays before, in particular Christina, to book our family holidays. She’s very lovely to talk to and always finds you the best deal! Then she takes care of the rest so you don’t have to worry about doing all the check in and booking seats etc so it’s nice just to do the exciting bit and booking the holiday. We definitely recommend Christina at Hays to find and book your next holiday, we will be 😊 thank you

Reply from Hays Travel - Christina Carr
We didn’t have a clue where we wanted to go as a couple first time without children in twenty years Christina was great sending us lots of different holidays to look at and advice on areas around . We was looking for something special has it is got our 25th anniversary

Reply from Hays Travel - Christina Carr
Christina listened to what we asked for & found a range of options, all within budget for the summer holidays this year.
We thought we may have left it too late & after endlessly searching ourselves, we just couldn't find the right hotel/deal.
Everything was done through email or msg at a time convenient for us until we were at a point of booking, then through a phone call.
The process was very quick & easy & I would definitely use Christina/ Hayes travel again 😊

Reply from Hays Travel - Christina Carr

Reply from Hays Travel - Christina Carr
A fantastic service from Christina Carr as always nothing is too much trouble Thanks!

Reply from Hays Travel - Christina Carr
Very efficient service will definitely use again .

Reply from Hays Travel - Christina Carr
Tina was very quick with communication, when I queried flight times she provided alternative with a matter of mins. She supported with our needs to have room requested together before I had even asked the question.
I didn't have some information available at the time we were on the phone she even called me back later to get this from me so that i didn't forget.

Reply from Hays Travel - Christina Carr
Very pleasant young lady sorted holiday very efficiently

Reply from Hays Travel - Christina Carr
Christina is very professional, efficient, helpful and friendly, I felt assured that she knew exactly what we wanted from our holiday and she quickly found it for us. She was very prompt at emailing through the paperwork. Thank you.

Reply from Hays Travel - Christina Carr
Great service, went the extra mile to find a holiday that suited all our requirements many thanks 😊 👍

Reply from Hays Travel - Christina Carr
Tina goes.out of her way to look.after you wouldn't book.with anyone else

Reply from Hays Travel - Christina Carr
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.