Claire really cares about getting the best deal for her clients. She offers such a great professional service and I’d highly recommend her.
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I contacted Claire with a query on bank holiday Monday - completely forgot it was a bank holiday! But she got straight back to me and by tea time the same day we had a holiday booked. Claire is ext... See more
Using an agent you know and trust makes holiday booking a great experience. We always ask Claire Townend to advise on the best options and she provides what we’ve asked for at a competitive price.... See more
I gave Claire our requirements for our holiday and she came back with a few options for us to choose from within 24 hours. Once we decided where we would like to go the whole booking process was qui... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Claire Townend, WF6, Altofts, United Kingdom
- 01977 879660
4.8
Excellent
55 reviews
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Claire really cares about getting the…
Claire really cares about getting the best deal for her clients. She offers such a great professional service and I’d highly recommend her.
July 3, 2024
Clare is always a great person to book…
Clare is always a great person to book your holiday with, informative and helpful, thank you Clare
June 20, 2024
So easy and very helpfull
June 2, 2024
Quick and easy process!
I gave Claire our requirements for our holiday and she came back with a few options for us to choose from within 24 hours.
Once we decided where we would like to go the whole booking process was quick and easy.
Claire made the whole thing very simple and we can't wait to go away!
May 21, 2024
Extremely knowledgeable and patient!
I contacted Claire with a query on bank holiday Monday - completely forgot it
was a bank holiday! But she got straight back to me and by tea time the same day we had a holiday booked. Claire is extremely knowledgeable and patient, which makes it a perfect booking experience.
May 28, 2024
Booked at last minute by the lovely…
Booked at last minute by the lovely Claire, never fails to find the best deals and all done and booked on the same day.
May 22, 2024
Everything went smoothly and didn't…
Everything went smoothly and didn't have to bother about a thing
May 2, 2024
Reliable company to book holidays with.
Can always depend on Claire at Hays Travel to sort our holidays. Very efficient.
April 17, 2024
Trip to scotland for a concert April 2024
told Claire what trip we wanted to scotland which included a concert and she sorted it all out no hassle from start to finish, sorted the tickets and checked on things when we had questions, very prompt and professional with all her travel knowledge
April 19, 2024
Unprompted review
Personal service felt cared for …
Nothing was too much trouble tailored made holiday thank you
April 21, 2024
Simple honest help from agent.
April 10, 2024
Excellent service as always
Excellent service as always, asked for a price for a cruise and she replied within minutes. Wouldn’t book with anybody else, service is first class!
April 15, 2024
Using an agent you know and trust…
Using an agent you know and trust makes holiday booking a great experience.
We always ask Claire Townend to advise on the best options and she provides what we’ve asked for at a competitive price.
We won’t book any other way
March 22, 2024
I contacted Claire with our ideas and…
I contacted Claire with our ideas and within less than 24 hours she came back to us with the perfect holiday. I can’t recommend her enough.
March 20, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My experience was made great by Claire…
My experience was made great by Claire taking charge and sorting everything out for us!
March 12, 2024
Reply from Hays Travel - Claire Townend
Thank you so much for your glowing review! I'm delighted to hear that I could make your experience great by taking charge and ensuring everything was sorted out for you.
I always find Claire extremely helpful…
I always find Claire extremely helpful and acts quickly and promptly to my enquiries. Highly recommend.
February 28, 2024
Reply from Hays Travel - Claire Townend
Thank you so much for your glowing review! Your recommendation means a lot, and I'm always here to assist you
5 Star Service!
Claire was amazing as always, helped us from start to finish with mapping out the holiday and then building on from our very vague ideas to helping us get the perfect itinerary with extra recommendations and support along the way. Claire was helping us right until she went on holiday herself to ensure we got the right holiday for us. Excellent service every time.
February 13, 2024
Reply from Hays Travel - Claire Townend
Thank you so much for your review! It was an absolute pleasure assisting you with your holiday plans. I'm delighted that I could help shape your vague ideas into the perfect itinerary, complete with extra recommendations tailored just for you. Your feedback truly means the world to me, thank you
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