Five star service from Clare, booked our Norwegian Fjord cruise 2027 at a great price, with ease & to all our specifications. Clare went above and beyond for us on this one, very pleased & highly reco... See more
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Clare has always been extremely helpful and responsive. She listens and makes sure you are happy with the holiday options she provides you with. She doesn't grumble when you ask for additional o... See more
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The attention to detail from Clare is amazing, nothing is to much trouble and will always find multiple solutions.
We were recommended to Clare at Hays travel by a friend and were so happy with her service and helpfulness nothing was too much trouble she guided us through everything from beginning to end. I felt s... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Clare Greenaway, BS31, Saltford, United Kingdom
- 01225 945889
4.8
Excellent
68 reviews
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Marathon Trip to Rome. The attention to detail from Clare is…
The attention to detail from Clare is amazing, nothing is to much trouble and will always find multiple solutions.
July 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Five star service from Clare
Five star service from Clare, booked our Norwegian Fjord cruise 2027 at a great price, with ease & to all our specifications. Clare went above and beyond for us on this one, very pleased & highly recommended!!
July 23, 2026
Reply from Hays Travel - Clare Greenaway
Thank you for taking the time to leave a review, it was a pleasure booking your families cruise to Norway. Best wishes Clare Greenaway Personal travel consultant Hays travel tel 01225 945889
I told Clare what we would love to do…
I told Clare what we would love to do and she arranged everything perfectly!
May 17, 2026
Reply from Hays Travel - Clare Greenaway
Thank you for taking the time to post a review, really glad to have got this trip rebooked for you. Best wishes Clare Greenaway 01225 945889 Hays travel
Clare Greenaway
Clare Greenaway, you are. an angel,we got to the hote l and upgraded room,the room is so big my wife does not have to see me . I am sorry there are only 5 s Tara you deserve many more
April 30, 2026
Reply from Hays Travel - Clare Greenaway
Love this review, hope you have a lovely time and a Happy anniversary to you both. Best wishes Clare Greenaway, Hays travel personal travel consultant 01225 945889
Claire is THE BEST
Claire is THE BEST
She is so easy to contact
Immediately replies and explores options
Used Claire 3 times already this year and will not be the last!
March 20, 2026
Reply from Hays Travel - Clare Greenaway
thank you so much for leaving this review. It is always a pleasure booking your trips and I am excited to see where you want to head to next! Best wishes Clare Greenaway Hays travel personal travel consultant 01225 945889
Very lovely
Very lovely, everything explained. Nothing was too much trouble. Lovely speaking to Clare who made sure everything was what I wanted.
February 18, 2026
Reply from Hays Travel - Clare Greenaway
thank you for taking the time to leave a review, was lovely booking this trip for you. Best wishes Clare Greenaway Personal Travel Consultant Hays Travel 01225 945889
Clare has been my go to agent for all my holidays
Clare has been my go to agent for a while now and I whole heartedly would recommend her. On a recent trip the hotel failed to give us the room we paid for. Clare was on the phone to the hotel and travel company straight away trying to sort the issue out for us. Clare is fantastic and if you want a travel agent that will go that extra mile, then do not hesitate to book with Clare.
November 27, 2025
Reply from Hays Travel - Clare Greenaway
thank you for leaving this review, its much appreciated. Clare greenaway hays travel personal travel consultant tel 01225945889
Very helpful and knowledgeable in…
Very helpful and knowledgeable in reviewing our booking
October 23, 2025
Reply from Hays Travel - Clare Greenaway
Thank you for taking the time to leave a review. Glad you have another cruise to look forward to. Best wishes Clare Greenaway Hays travel personal travel consultant 01225 945889
Hays and Clare in particular top class
We were recommended to Clare at Hays travel by a friend and were so happy with her service and helpfulness nothing was too much trouble she guided us through everything from beginning to end. I felt so much more confident booking with her than trying alone on-line.
August 20, 2025
Reply from Hays Travel - Clare Greenaway
thank you for taking the time to leave me this review, it was a pleasure booking this trip for you. Best wishes Clare Greenaway Personal Travel Consultant Hays Travel Tel 01225 945889
Great booking experience with Clare
Great booking experience with Clare. Extremely knowledgeable & lots of advice to pick the right holiday.
July 2, 2025
Reply from Hays Travel - Clare Greenaway
thank you for leaving a review, the boys are going to love that waterpark! best wishes Clare Greenaway Personal travel consultant hays travel 01225 945889
Benidorm here we come !!
Excellent service from Clare who explained and covered everything for us as a group.
June 18, 2025
Reply from Hays Travel - Clare Greenaway
Thank you for taking the time to leave a review, it is appreciated, i hope you and your friends have a fun time in Benidorm ! Best wishes Clare Greenaway Hays travel personal travel consultant tel 01225 945889
Quick and Efficient
Clare sorted out getting us the same trip as a friend had already organised. She was quick and efficient and all done promptly.
June 10, 2025
Reply from Hays Travel - Clare Greenaway
Thank you for leaving a review, glad i could get you booked, i hope you have a lovely time when it comes round. Best wishes Clare Greenaway Personal Travel consultant Hays Travel 01225 945889
Very helpful and clear support
Very helpful and clear support, especially when I had a problem with payment with the bank not updating details they should have dealt with previously.
May 7, 2025
Reply from Hays Travel - Clare Greenaway
Thank you for leaving a review, it was a pleasure booking this holiday for you, have a lovely time. Best wishes Clare Greenaway Personal travel consultant Hays Travel 01225 945889
Claire was very helpful in finding me a…
Claire was very helpful in finding me a holiday based on my needs and preferences. I've ended up booking a holiday in a very short space of time without having to trawl through hours of trying to find something that I'm looking for. Highly recommend and thank you.
May 9, 2025
Reply from Hays Travel - Clare Greenaway
Thank you very much for this lovely review, I am so pleased I could get you booked on this trip, hopefully many more to come. Best wishes Clare Greenaway Hays Travel personal travel consultant Tel 01225 945889
Very easy to complete our booking with…
Very easy to complete our booking with Sherin and Clare sorting out everything we needed.
May 4, 2025
Reply from Hays Travel - Clare Greenaway
Thank you for your review, glad that i could help Sherin with getting this holiday booked for you. Have a great trip
Reply from Hays Travel - Clare Greenaway
Thank you for taking the time to leave me a review, i am so glad you have this cruise to look forward to. Best wishes Clare Greenaway, Personal Travel Consultant Hays travel, 01225 945889
Great deal
Great deal, Clare was brilliant to both off us, explaining the ship details, sending us emails, everything went very smoothly
February 2, 2025
Reply from Hays Travel - Clare Greenaway
thank you for taking the time to leave this review, i am so glad we could get this retirement cruise booked for you both. Best wishes Clare Greenaway Personal Travel consultant Hays travel 01225 945889
Trustworthy Travel Agent
Clare listened to my requirements and came up with good suggestions. Clare is extremely knowledgeable about both cruises and also holiday resorts. I would always message Clare when I am going to book a holiday.
January 10, 2025
Reply from Hays Travel - Clare Greenaway
thank you for taking the time to leave a review, it was a pleasure being able to book your holidays. Best wishes Clare Greenaway Hays travel personal travel consultant - 01225 945889
Very knowledgeable and swift to deal with
Very swift, attentive to my booking enquiries and intuitive to needs for myself and my son travelling together. Great comms.
December 9, 2024
Reply from Hays Travel - Clare Greenaway
thank you for taking the time to leave a review, It was a pleasure to book this trip for you all. Best wishes Clare Greenaway, Hays Travel Personal travel consultant Tel 01225 945889
A very safe pair of hands - would highly recommend
I would highly recommend Clare. She helped us with our recent cruise booking - I appreciated her depth of knowledge and her honesty too, she clearly wanted to find the right holiday for us and I trusted her advice. Thank you!
September 2, 2024
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