I highly recommend Clare and always book my holidays with her. She always goes the extra mile and answers queries quickly, nothing is too much trouble. Wouldnt book with anyone else.
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Clare went above and beyond yet again for me . It was her day off and I hadn’t realised when I sent the enquiry! She replied and made the time for me to get me the booking and once again beating... See more
Company replied
Never been on a cruise 🚢, was looking for something for Easter 2027 , then I came across a deal on social media through Clare Taylor. Information and helpfulness was outstanding, considering I had... See more
Clare is honestly just fantastic. We’ve used Clare to book at least 5 holidays now and she’s always gone above and beyond for us. We will always use Clare now for the future and have recommended her t... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Clare Taylor, BB1, Rishton, United Kingdom
- 01254369801
4.9
Excellent
246 reviews
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Super support, great customer service
Decided to book a holiday one evening with the support from Clare had booked it by the following lunchtime. We gave our specifications and choices were provided, our plan then changed and we were given amazing alternatives along with pictures and a breakdown. We spoke on the phone and used WhatsApp to be able to make our decisions easily. As soon as we had decided the booking process/payment was extremely easy. We are now just looking forward to our holiday.
June 26, 2026
Reply from Hays Travel - Clare Taylor
Clare,
Thank you for your wonderful review! We are so pleased Clare could help you find the perfect holiday so quickly and easily. We hope you have an amazing time!
Kind Regards
Hays Travel
Clare is amazing
Clare is amazing, answered all my questions thoroughly and nothing was too much trouble for her. She put me at ease and she is very knowledgeable. We have already booked again with Clare for next year. Would definitely recommended, excellent service.
June 24, 2026
Unprompted review
Reply from Hays Travel - Clare Taylor
Joanne,
Thank you for taking the time to share your wonderful feedback! We are so pleased to hear that our colleague provided such excellent service and made you feel at ease. We look forward to assisting you again next year!
Kind Regards
Hays Travel
Excellent Service
We have booked several times with Clare Taylor. She is exceptional at her job. She goes above and beyond everytime. This is from finding our holiday, booking, checking in and any queries inbetween. I do hope she gets recognised for the hard work she puts in ***** service
June 21, 2026
Reply from Hays Travel - Clare Taylor
Deb,
We are so pleased to hear about your positive experiences with our team. We truly appreciate your kind words and loyalty. Thank you for sharing your feedback!
Kind Regards
Hays Travel
Great service
I just messaged Clare what I was looking for and she very quickly came up with a few options tailored to our needs. Very happy with service and price.
June 4, 2026
Reply from Hays Travel - Clare Taylor
Anita,
We're so glad we could quickly provide tailored options for you. Your satisfaction with our service and pricing truly makes our day!
Kind Regards
Hays Travel
Great experience as always
Great experience as always. Always use clare to book my holiday.
June 9, 2026
Reply from Hays Travel - Clare Taylor
KELLY HIGHAM,
We are so glad you had a great experience with us. Thank you!
Kind Regards
Hays Travel
Have used Clare for a few years now and…
Have used Clare for a few years now and always been a great service thank you
June 9, 2026
Reply from Hays Travel - Clare Taylor
Alana,
We are so pleased to hear you've consistently received great service from our team. Thank you!
Kind Regards
Hays Travel
Clair was very helpful making our…
Clair was very helpful making our cruise bookings really impressed with the services thank you
May 31, 2026
Reply from Hays Travel - Clare Taylor
Pauline,
We are so glad we could assist with your cruise booking. Thank you for your kind words!
Kind Regards
Hays Travel
Clare is always amazing to book with
Clare is always amazing to book with, our 4th holiday Iv booked with Clare and she just makes everything so easy and answers any questions I have. Thank you xx
June 6, 2026
Reply from Hays Travel - Clare Taylor
Stephanie Hadfield,
We are so pleased to hear that we made booking your fourth holiday so easy and answered all your questions. Thank you for your kind words.
Kind Regards
Hays Travel
Very helpful and found us an amazing…
Very helpful and found us an amazing holiday, kept us up to date, and even when we decided to change some things she was very helpful
May 30, 2026
Reply from Hays Travel - Clare Taylor
customer,
We're so pleased we could help you find an amazing holiday and assist with your changes. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Clare Taylor
Jessica,
We're glad you enjoyed your experience. We appreciate your feedback.
Kind Regards
Hays Travel
Clare is fab at getting you good deals…
Clare is fab at getting you good deals and is very prompt at replying ! Thank you
May 13, 2026
Reply from Hays Travel - Clare Taylor
Dorothy Gould,
We are so happy to hear you received such great service and prompt replies. Thank you for your kind words!
Kind Regards
Hays Travel
She was very very helpful and told us…
She was very very helpful and told us everything and a good price
May 14, 2026
Reply from Hays Travel - Clare Taylor
Thank you so much for your lovely feedback 😊 I’m so glad I could help and find you a good price. It was a pleasure helping you book your holiday! ✈️☀️
We can always rely on a…
We can always rely on a prompt,efficient,reliable service from Hays Travel. Clare always does her best to understand what we want and makes the booking process as pleasant as possible her cheerful attitude is just what we want when spending money we don't just think of Clare as a travel consultant we think of her as our friend, she is a valuable asset to the company
May 5, 2026
Reply from Hays Travel - Clare Taylor
Thank you so much for such a lovely review ❤️ Your kind words truly mean so much to me. I’m so grateful for your continued support and it’s always a pleasure helping you plan your holidays. I’m really glad I can make the booking process enjoyable for you and being thought of as a friend as well as your travel consultant is honestly the biggest compliment 🥹✈️ Thank you again for taking the time to leave such thoughtful feedback Susan x
CLARE makes booking very easy everytime
May 5, 2026
Reply from Hays Travel - Clare Taylor
Thank you so much 😊 I’m really happy to hear I make the booking process easy for you every time! Always a pleasure helping you plan your holidays Mark ✈️☀️
Just the BEST
Clare Taylor is just the BEST! Nothing is a problem Clare just gets you the best deals and the best holidays…wouldn’t book with anyone else!🩴👙🏝️✈️⛱️🍻
April 23, 2026
Reply from Hays Travel - Clare Taylor
Awww thank you so much 🥹💖 That honestly means the world to me! I absolutely love helping you find the best holidays and deals, so messages like this make it all worth it 🩴👙🏝️✈️⛱️🍻 Thank you for your trust and loyalty… roll on the next getaway! 😍
Really good prompt service
Really good prompt service, all my queries explained & everything l need is ready for my holiday, thankyou
April 22, 2026
Reply from Hays Travel - Clare Taylor
Thank you so much, I really appreciate your lovely feedback 💖 It means a lot to know you’ve been happy with the service. I always want to make everything as easy and stress-free as possible, so knowing you’re all set for your holiday makes me so happy ☀️✈️🏝️ Have the most amazing time and make lots of lovely memories! 😊
Dealt with my enquiry rapidly and…
Dealt with my enquiry rapidly and efficiently
Would recommend to family and freinds
April 19, 2026
Reply from Hays Travel - Clare Taylor
Thank you so much for your lovely review 💖 I really appreciate you taking the time to leave this for me. I’m so glad I could help quickly and efficiently with your enquiry. Your recommendation means such a lot, and I’d be delighted to help your family and friends too ✈️☀️😊
Clare is fantastic
Clare is fantastic. Very efficient ticks all the boxes. Wouldn't hesitate to recommend her services.
Thanks
April 6, 2026
Reply from Hays Travel - Clare Taylor
Thank you so much for your lovely words 💖 I really appreciate you taking the time to leave such a kind review. I’m so pleased I could help and tick all the boxes for you 😊 Your recommendation means a lot, and I’d be more than happy to help again anytime. Thanks so much ✈️☀️
Clare was extremely helpful finding…
Clare was extremely helpful finding the perfect holiday when I had lots of tweaks and questions. Clare always replied straight away. I trust that if I do have any issues Clare will be on hand to help
April 11, 2026
Reply from Hays Travel - Clare Taylor
Thank you so much for your lovely review 💖 I really appreciate you taking the time to leave this for me. I’m so pleased I could help find the perfect holiday for you, and I never mind the tweaks or questions at all 😊 I always want to make sure everything is just right. Thank you for your trust, and I’ll always be here if you need any help at all ✈️☀️🏝️
Claire is absolutely fantastic at what…
Claire is absolutely fantastic at what she does, booked 4 big holidays this year including a wedding and everything was seamless and stress free, would highly recommend every time xx
March 26, 2026
Reply from Hays Travel - Clare Taylor
Thank you so much for your lovely review 💖 I really appreciate you taking the time to write this. I’m so pleased I could help make everything smooth and stress-free for your holidays and wedding plans 😊 It means a lot to know you’d highly recommend me, and I’m always here whenever you need anything else ✈️☀️🏝️ xx
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