Hays Travel - Colne Reviews 828

TrustScore 5 out of 5

4.9

35 Market Street, BB8 0LJ Colne, GB


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Rated 5 out of 5 stars

As a regular customer all of the staff at the Colne shop go out of their way to show their appreciation. Nothing is too much trouble. They take the hassle out of booking a holiday and are always avail... See more

Rated 5 out of 5 stars

The Shop was very busy and we were dealt with quite quickly despite the busy time. This is a reflection on the staff who are very efficient yet still maintain a sense of not being rushed and theref... See more

Company replied

Rated 5 out of 5 stars

Jessica was really friendly & helpful. Found what we wanted really quickly & efficiently. Always a lovely atmosphere in the shop & great to leave with an orange folder with all the paperwork printed... See more

Company replied

Rated 5 out of 5 stars

Brilliant service like I normally receive. Third holiday this year. Served by Nicole at the Colne branch and although she was an apprentice she was so professional, helpful and a credit to your comp... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Market Street, BB8 0LJ, Colne, United Kingdom

  • 01282918556

4.9

Excellent

TrustScore 5 out of 5

828 reviews

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Rated 5 out of 5 stars

Satisfied regular customer

As a regular customer all of the staff at the Colne shop go out of their way to show their appreciation. Nothing is too much trouble. They take the hassle out of booking a holiday and are always available to deal with any questions we have. Harry makes time to tell us about anything new that he thinks might interest us.

May 22, 2026
Rated 5 out of 5 stars

Jessica was really friendly & helpful

Jessica was really friendly & helpful. Found what we wanted really quickly & efficiently. Always a lovely atmosphere in the shop & great to leave with an orange folder with all the paperwork printed off, not tiny on a phone 😀

May 20, 2026
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Reply from Hays Travel - Colne

Ahh thankyou so much for that lovely review Mrs Gardner - always lovely to see you and Mr Gardner

Rated 5 out of 5 stars

Brilliant service like I normally…

Brilliant service like I normally receive. Third holiday this year. Served by Nicole at the Colne branch and although she was an apprentice she was so professional, helpful and a credit to your company.

May 19, 2026
Hays Travel - Colne logo

Reply from Hays Travel - Colne

That is such a lovely review Mrs Hartley - thankyou so much

Rated 5 out of 5 stars

The Shop was very busy and we were…

The Shop was very busy and we were dealt with quite quickly despite the busy time. This is a reflection on the staff who are very efficient yet still maintain a sense of not being rushed and therefore not rushing the customer. It is always a good experience at Hays Travel in Colne.
We came away having done exactly what we needed to do.
Well done !!

May 19, 2026
Hays Travel - Colne logo

Reply from Hays Travel - Colne

Thankyou as always for your lovely review Mr Taylor - always a pleasure to see you both - Jess

Rated 5 out of 5 stars

Jessica is so helpful and friendly

Jessica knew what I wanted and had difficulty booking my holiday as titans website kept saying put the address in but there was no place to do this. This didn't phase her she rang the company and got it sorted

May 14, 2026
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Reply from Hays Travel - Colne

thankyou for your review Edwina I really appreciate this

Rated 5 out of 5 stars

Friendly staff

All the staff are so friendly and helpful.and very knowledgeable! I would recommend the shop to everyone!

April 16, 2026
Hays Travel - Colne logo

Reply from Hays Travel - Colne

Thankyou for that lovely review

Rated 5 out of 5 stars

The lady who works there in Colne…

The lady who works there in Colne Lancs, think she is called Zoe Rothwell , absolutely made my experience a wonderful moment. I will be booking all our holidays from now on with her and her team , Lilly was also amazing . Thankyou Jan

April 10, 2026
Hays Travel - Colne logo

Reply from Hays Travel - Colne

Yes she is called Zoe Rothwell, I will pass the message on - thankyou for your nice review Jan - we look forward to booking your holidays :) Jess

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