Always receive excellent service from your COLNE branch.Especially from Jess.& Harry. Keep up the GOOD work. Many Thanks. Regards... See more
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Jessica at the Colne branch was patient, friendly and willing to explore many options with us regarding our holiday. Despite a few technical difficulties, she booked our perfect cruise with pre and... See more
It is a happy travel shop. We are always greeted with smiles all round. The staff are so helpful, a drink was offered and our new booking was done in a few minutes. One or two questions about an u... See more
The staff are always helpful in every way and pleasant. nothing is to much trouble for them. They answer all the questions we ask them and always find us an excellent holiday wouldn't go anywhere else... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
5.0
Excellent
896 reviews
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Outstanding Customer Service From Jess…
Outstanding Customer Service From Jess And Harry.
They Go Above And Beyond.
Always Consistent.
Highly Recommend Colne Branch.
Fantastic Team
April 7, 2026
Reply from Hays Travel - Colne
aww thankyou so much claire and for the cake and card!
Always book with Hays Travel in Colne…
Always book with Hays Travel in Colne will not go anywhere else staff are brilliant always receive great professional service from them thankyou 😁
April 6, 2026
Reply from Hays Travel - Colne
thankyou for your lovely review Tracey, always a pleasure seeing you
Priced matched the price I found on…
Priced matched the price I found on line. Was helpful in sorting everything out ànd making sure I understood all that had been arranged.
March 29, 2026
Reply from Hays Travel - Colne
thankyou for your lovely review
Reply from Hays Travel - Colne
thankyou very much for your lovely review Mrs Lund
I know the staff at my local hays which…
I know the staff at my local hays which is in colne as I have had many previous holidays thru them. Always helpful and nothing is too much trouble. On first name terms with them all
March 21, 2026
Reply from Hays Travel - Colne
Thankyou for your lovely review NEIGHBOUR lol - Jess
Jess is a knowledgeable
Jess is a knowledgeable, efficient, person who handled our booking with understanding and sensitivity making the whole booking experience swift and enjoyable
March 28, 2026
Reply from Hays Travel - Colne
Ahh thankyou for this lovely review - it was lovely to meet you - Jess
Satisfied customers
Booked a cruise the manager was very helpful getting us everything we requested etc .The staff are always cheerful and smiling .
March 15, 2026
Reply from Hays Travel - Colne
Thankyou for your lovely review Carol
Aways go out of there way to find you…
Aways go out of there way to find you the best holiday no matter how long it take thay find you what you ask for been booking with them for years never be disappointed yet so thankyou team once again the best team at colne
March 21, 2026
Reply from Hays Travel - Colne
We love you Annette!!
Lily was amazing
Lily was amazing. Nothing was too much for her. All the staff are lovely and friendly.
March 22, 2026
Reply from Hays Travel - Colne
Thankyou Natalie for your lovely review
Reply from Hays Travel - Colne
Aww thankyou very much for your booking and review Freida
Listened to our requirements- Great advice
Harry helped us tailor our November holiday to suit our needs. Great advice & explored various options.
March 16, 2026
Reply from Hays Travel - Colne
Hi Julie, so pleased that Harry found you the perfect holiday.
From booking to coming home
From booking to coming home, everything was spot, on with details and times really good, will use Hayes again can thoroughly recommend.
P Blackburn Lancashire
February 25, 2026
Reply from Hays Travel - Colne
Thank you for your feedback, we are so pleased to know you enjoyed the service you received in store :)
Very pleased with the service provided…
Very pleased with the service provided very helpful and friendly staff
March 15, 2026
Reply from Hays Travel - Colne
Pleasure to have you in store :)
Always helpful
Always helpful, friendly, and provides a fantastic service. They go above and beyond to make everything smooth and stress-free. Highly recommend!
March 6, 2026
Reply from Hays Travel - Colne
thank you so much for this lovely review!
Friendly staff
Friendly staff, very helpful nothing too much trouble. Definitely recommend
March 3, 2026
Reply from Hays Travel - Colne
We appreciate your kind words!
Always a pleasure to visit U lot at…
Always a pleasure to visit U lot at Colne
Always helpful n we come out smiling every time
Thanku x
March 10, 2026
Reply from Hays Travel - Colne
We are so happy to hear that you enjoy your visits and that our team is always helpful. Thank you for your lovely feedback!
Ease of booking
February 28, 2026
Reply from Hays Travel - Colne
Thank you Mr. Hoyle. See you next time!
Harry was great
Harry was great, he got the best deal for me, they are always helpful , I don't have any unnecessary stress now
February 26, 2026
Reply from Hays Travel - Colne
Thank you so much Tracy! Always a pleasure to have you in store :)
Reply from Hays Travel - Colne
Thank you very much for booking, It was lovely to be able to get this holiday booked for you.
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