Always receive excellent service from your COLNE branch.Especially from Jess.& Harry. Keep up the GOOD work. Many Thanks. Regards... See more
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See what reviewers are saying
Jessica at the Colne branch was patient, friendly and willing to explore many options with us regarding our holiday. Despite a few technical difficulties, she booked our perfect cruise with pre and... See more
It is a happy travel shop. We are always greeted with smiles all round. The staff are so helpful, a drink was offered and our new booking was done in a few minutes. One or two questions about an u... See more
The staff are always helpful in every way and pleasant. nothing is to much trouble for them. They answer all the questions we ask them and always find us an excellent holiday wouldn't go anywhere else... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
5.0
Excellent
896 reviews
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We always use Hays in Colne
We always use Hays in Colne. Harry is amazing and Lily sorted us with a last minute holiday when our original plans were cancelled. You feel thoroughly looked after and they spend time to get to know you so they can find holidays that really work for you. Highly recommended
March 2, 2026
Reply from Hays Travel - Colne
Thank you so much Jo, Always a pleasure to see you and Martin in store. Sorry that your original plans fell through, But we're so glad we could get this one sorted as an alternative :). Have an amazing time! - Harry
Lily was very helpful
Lily was very helpful, took on board everything we wanted from our holiday… then found us exactly what we’d asked for.
February 24, 2026
Reply from Hays Travel - Colne
Thank you so very much. Lily is a credit to our team and she will be thrilled to know you've left her a great review. Thank you.
The manager was very good with us
The manager was very good with us, we explained where we wanted to go, and advised of the problems that I have with my mobility. He found a lovely looking solution for us for our next holiday.
February 24, 2026
Reply from Hays Travel - Colne
Thank you very much Garry, It was a pleasure meeting you and I'm so glad I managed to find you an amazing holiday that fit your needs. If you need anything at all, I'm always here :) - Harry
Excellent service
Excellent service. Very helpful in booking our holiday from start to finish
February 28, 2026
Reply from Hays Travel - Colne
Thank you for your lovely review. Your feedback is greatly appreciated. Thank you for booking with us.
Nothing was too much trouble
Nothing was too much trouble, even spending over an hour to find us the exact combination of destinations, accommodation, flights and choice of airport that we wanted. We've used Hays before and we'll use them again.
February 24, 2026
Reply from Hays Travel - Colne
We're so happy we could find your perfect holiday! We're always here is you need anything else at all. Thank you.
Reply from Hays Travel - Colne
We appreciate your kind words!
Booking our Honeymoon with Lily
We visited the Colne shop last week in hopes for inspo for our honeymoon. As our original destination was out of budget we were pleased to be told there were plenty of options with similar resorts just a different location closer to our budget and were shown a range of options and locations that fit our budget and to compare options. Lily was very helpful and sat with us for over an hour exploring our options and sharing her knowledge to help us find a great honeymoon location. Her enthusiasm and willingness to help got us excited to explore our options and even after we left the shop to think about booking she was at the other end of the phone to answer question we had.
We then went back the next day to book and Lily did everything for us, including booking airport parking and exploring lounge options.
Thanks so much Lily, you’ve been great! 10/10! Highly recommend!
February 20, 2026
Reply from Hays Travel - Colne
We're happy to hear that you had such a positive experience planning your honeymoon. It's great to know Lily was so helpful in exploring options with you and answering all your questions.
Great to deal with over the phone
Booked over the phone with Lily who was great to deal with, an easy and convenient experience
February 11, 2026
Reply from Hays Travel - Colne
We appreciate you sharing your experience. We're so glad that booking over the phone was easy and convenient for you.
Reply from Hays Travel - Colne
Thankyou for that review Annette always a pleasure
Excellent from start to finish
Excellent from start to finish. We provided Neive with an itinerary and received a quote the next day. A few minor adjustments required by us and a new quote was with us the day after. So straight forward booked within days and we can’t wait for our holiday. Will have no hesitation in coming to Hays first
February 5, 2026
Reply from Hays Travel - Colne
Thankyou so much for that review Mrs Kearsley
Reply from Hays Travel - Colne
Thankyou for your lovely review Mrs Waterworth
Reply from Hays Travel - Colne
thankyou for your lovely review
It’s always a pleasure going into Hays…
It’s always a pleasure going into Hays travel, the staff are pleasant, very helpful & always remember your name, they are willing to go the extra mile for your perfect holiday
I know the service I will get is 5 stars
February 10, 2026
Reply from Hays Travel - Colne
Thankyou so much for that review Margaret its always lovely seeing you - Jess
Fantastic friendly service...
Jess and the whole team at Colne, Lancashire branch are fantastic. Nothing is too much trouble. Coffee and tea available if your going to be in a while.
February 8, 2026
Reply from Hays Travel - Colne
We're happy to hear that our team was so helpful and accommodating! We look forward to seeing you again soon.
Very good service staff very helpful especially hsrry
Had few holidays with hays travel sevice excellent
February 5, 2026
Reply from Hays Travel - Colne
Thankyou for your lovely review Mr Gott - always a pleasure
Was made to feel very welcome
Was made to feel very welcome
Knew what holiday I wanted to go on and it was booked and dealt very efficiently.
Definitely would recommend Hays to anyone looking to book a holiday
January 31, 2026
Reply from Hays Travel - Colne
We're so glad you felt welcome and your booking was handled efficiently.
Great team
Great team, relaxed atmosphere. Took the time to help us reach our requirements.
February 1, 2026
Reply from Hays Travel - Colne
Pleasure to have you in store
Very helpful couldn’t do enough
Very helpful couldn’t do enough. I just like to say thank you
January 24, 2026
Reply from Hays Travel - Colne
Thank you for this amazing review!
I have never booked a big holiday…
I have never booked a big holiday before and from the initial phone call to hays it was made easy from every member of staff we came in contact with. Harry is so patient and helpful, everyone was fantastic. We won’t go anywhere else again
January 31, 2026
Reply from Hays Travel - Colne
Thank you for your feedback, we are so pleased to know you enjoyed the service you received :)
Very professional and every…
Every professional and every informative and helpful and made me feel welcome and comfortable and helpful with me being dislexic
January 24, 2026
Reply from Hays Travel - Colne
Thank you so much for such a glowing review, Nicole is thrilled.
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