Always receive excellent service from your COLNE branch.Especially from Jess.& Harry. Keep up the GOOD work. Many Thanks. Regards... See more
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Jessica at the Colne branch was patient, friendly and willing to explore many options with us regarding our holiday. Despite a few technical difficulties, she booked our perfect cruise with pre and... See more
It is a happy travel shop. We are always greeted with smiles all round. The staff are so helpful, a drink was offered and our new booking was done in a few minutes. One or two questions about an u... See more
The staff are always helpful in every way and pleasant. nothing is to much trouble for them. They answer all the questions we ask them and always find us an excellent holiday wouldn't go anywhere else... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
5.0
Excellent
896 reviews
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Reply from Hays Travel - Colne
Hi Piers, thank you for your review, we are very grateful!
Fantastic service
Fantastic service, have booked numerous holidays at this branch .all the staff are so helpful, professional and patient can't thank them enough, all of them an asset to your company
January 29, 2026
Reply from Hays Travel - Colne
Hi Alison, so pleased that Harry found you the perfect holiday.
Was helped by Nicole and Jess
Was helped by Nicole and Jess , both lovely helped us pick out a beautiful holiday
January 28, 2026
Reply from Hays Travel - Colne
We appreciate your kind words! We are so happy we could help you pick out a beautiful holiday
5/5 Stars – Another fantastic booking with Hays Travel
I’ve just booked my fourth trip to Club Mac in Alcudia, Majorca, through Hays Travel (Colne) and once again they made the whole process effortless and enjoyable.
This time, Neive handled my booking and she was absolutely brilliant from start to finish. She listened to what we wanted, quickly sent over a great selection of options that suited our dates and preferences and before I knew it, everything was confirmed – the whole thing was sorted in under 90 minutes! Super efficient, friendly, and really helpful without any hard sell.
Huge thanks to Neive and the Hays Travel team for another smooth booking. We’ll definitely be back again. Highly recommend! 😊✈️
January 21, 2026
Reply from Hays Travel - Colne
Thank you for your feedback, we are so pleased to know you enjoyed the service you received in store :)
Very pleasant young lady who dealt with…
Very pleasant young lady who dealt with us very helpful
January 27, 2026
Reply from Hays Travel - Colne
Pleasure to have you in store Richard
Everyone was very friendly
Nieve was very nice and friendly, gave us lots of information and recommendations. Everyone in the shop was friendly and we got a cuppa tea which was nice.
January 26, 2026
Reply from Hays Travel - Colne
Huge thanks for your review! We’re thrilled you had a great experience, Neive will be so pleased to hear 😊
Reply from Hays Travel - Colne
We’re so grateful for your feedback, Thank you 😊
All was excellent from the start to…
All was excellent from the start to finish thanks for everything
January 25, 2026
Reply from Hays Travel - Colne
Thank you so much for booking with us. It was a pleasure to have you in store!
Friendly helpful staff
Friendly helpful staff. Experienced having been to the hotel or resort. Office seems organised and accommodating also warm.
January 24, 2026
Reply from Hays Travel - Colne
Amazing to see you Alan. Thank you so much
The staff are always welcoming and…
The staff are always welcoming and pleasant. The store is pleasantly set out and clean
However difficult it is to find the right holiday they never give the impression that they are not going to find one for you
It's always a satisfying experience
January 24, 2026
Reply from Hays Travel - Colne
aww thankyou for that lovely review carol
Very helpful and friendly staff also…
Very helpful and friendly staff also good knowledge of area we were looking at. Holiday booked.
January 17, 2026
Reply from Hays Travel - Colne
Thankyou Mr Berry for that lovely review
Excellent and friendly service.
Very helpful friendly girl who served us and explained the pit falls of travelling with Ryanair !
She spent plenty of time ensuring that we got exactly what we were looking for and explored alternatives.
January 22, 2026
Reply from Hays Travel - Colne
Thankyou for your lovely review
Happy Holidays
We have a ongoing complaint regarding an earlier trip. The Manager is now going to escalate the complaint to your central support team.
We then booked 2 more trips with great input / advice and time fom your Advisor. As we have used Hays on a number of occasions the team understand our requirements.
January 21, 2026
Reply from Hays Travel - Colne
Thankyou for that lovely review Carole
It was very quick to book our cruise…
It was very quick to book our cruise and the shop was open on Sunday which we liked
January 12, 2026
Reply from Hays Travel - Colne
Thankyou for that lovely review Mrs Bradshaw
Fantastic service
Very attentive and as helpful as ever. My one stop shop for all my holiday needs.
January 18, 2026
Reply from Hays Travel - Colne
Thank you for your kind words! We're so happy to be your go-to for all your holiday needs
Great communication between junior and…
Great communication between junior and senior staff members. All the staff worked together to help each other.
January 18, 2026
Reply from Hays Travel - Colne
That is a really lovely review Deborah - thankyou for that
Reply from Hays Travel - Colne
We are so happy that you had a positive experience with us.
Booking my holiday was made simple and…
Booking my holiday was made simple and easy they helped me with everything that was needed
January 18, 2026
Reply from Hays Travel - Colne
Thank you sharing your experience and are so happy we could make booking your holiday simple and easy by helping you with everything.
Excellent service
Very friendly and helpful. When we made the enquiry regarding our holiday staff were very prompt in replying and organising the details.
January 10, 2026
Reply from Hays Travel - Colne
We appreciate you taking the time to share your experience. We are happy to hear that our team provided friendly and helpful service while planning your holiday.
The staff were extremely helpful.
January 16, 2026
Reply from Hays Travel - Colne
We appreciate you sharing your experience; we are so happy to hear that our staff were helpful during your visit.
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