Always receive excellent service from your COLNE branch.Especially from Jess.& Harry. Keep up the GOOD work. Many Thanks. Regards... See more
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Jessica at the Colne branch was patient, friendly and willing to explore many options with us regarding our holiday. Despite a few technical difficulties, she booked our perfect cruise with pre and... See more
It is a happy travel shop. We are always greeted with smiles all round. The staff are so helpful, a drink was offered and our new booking was done in a few minutes. One or two questions about an u... See more
The staff are always helpful in every way and pleasant. nothing is to much trouble for them. They answer all the questions we ask them and always find us an excellent holiday wouldn't go anywhere else... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
5.0
Excellent
896 reviews
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Excellent service as always 😊
January 8, 2026
Reply from Hays Travel - Colne
We appreciate your continued support and are so glad we consistently provide excellent service for you.
Hays Travel
Very professional team
January 6, 2026
Reply from Hays Travel - Colne
Thankyou for your lovely review Mr Connor
I always get great service and always…
I always get great service and always made to feel very welcome wouldn't go anywhere else. Always welcomed with a smile and tea or coffee. Outstanding service the staff are great.
January 10, 2026
Reply from Hays Travel - Colne
Thankyou for that lovely review Mrs Snell - we always love seeing you!
We always book at Hays travel 3 times…
We always book at Hays travel 3 times last year! I find it a happy comfortable experience,the girls
Helpful and professional.
The shop(Colne branch) has a lovely
Atmosphere,thanks to everyone involved.
January 7, 2026
Reply from Hays Travel - Colne
Thankyou for that lovely review :) always a pleasure
Harry was extremely helpful making…
Harry was extremely helpful making booking my next holiday very easy
January 6, 2026
Reply from Hays Travel - Colne
Thankyou for that lovely review :)
Reply from Hays Travel - Colne
thankyou for your review mr seed
Each person I have spoken to was…
Each person I have spoken to was friendly, knowledgeable and answered every question I had. Different options were explained and various flights examined. Thank you
December 11, 2025
Reply from Hays Travel - Colne
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that our team was able to provide you with helpful information.
Jess.
Jess, the lady that served me was very knowledgeable and very personable. Sense of humour and put me at my ease.
December 18, 2025
Reply from Hays Travel - Colne
We're happy to hear that you enjoyed your experience. It's great to know that our team member's knowledge and personality put you at ease. Thank you for your feedback!
The staff from walking in to the shop…
The staff from walking in to the shop really couldn’t be more helpful great experience 👍👍👍
December 18, 2025
Reply from Hays Travel - Colne
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our staff helpful and had a great experience.
Excellent customer care
Excellent customer care, patience with me and to make sure my needs were met. Made me feel comfortable and confident about the service provided.
December 5, 2025
Reply from Hays Travel - Colne
Thankyou for your lovely review Mrs Berton and the amazing chocolates!
Really polite and very helpful staff.
December 10, 2025
Reply from Hays Travel - Colne
Thankyou for your lovely review Mr Bellaries - always a pleasure
Great service with a smile and…
Great service with a smile and attention to customers needs rather than trying to sell you something you don't want
December 2, 2025
Reply from Hays Travel - Colne
Thankyou so much for your lovely review Mr Wood
Reply from Hays Travel - Colne
Thankyou Jackie!
More than helpful
Having seen a deal in an A board I went into check it out Nieve priced it up for me. I went home to talk it over with my husband. I came back a couple of days later and the price had increased which I wasn’t willing to pay. Lily was more than helpful and managed to negotiate a new price which I wasn’t willing happy to pay in full.
November 30, 2025
Reply from Hays Travel - Colne
Thankyou for that lovely review Anne
Brilliant service as always
Brilliant service as always! Welcoming , friendly staff who go the extra mile to make sure they get you a bargain! No need to go to any other travel agent.
November 28, 2025
Reply from Hays Travel - Colne
Thankyou once again Pauline always a pleasure!
Very friendly and helpful staff would…
Very friendly and helpful staff would recommend Hays Travel
November 25, 2025
Reply from Hays Travel - Colne
Thankyou for that kind review
We ve got no complaints
We ve got no complaints. We ve had a great time . Will be definitely booking with you again . Just been looking for my next holiday as we speak . The booking the service was excellent. Thanks again
November 13, 2025
Reply from Hays Travel - Colne
Thankyou for your lovely review
Reply from Hays Travel - Colne
Thankyou so much for that lovely review - lovely meeting you both
Hays Travel Colne go above and beyond!
It's always an enjoyable experience booking your holiday at Hays Travel Colne. The staff are always helpful & friendly & find the best deals around. We've been booking holidays with Harry, Jess & the girls now for a few years & I wouldn't go anywhere else. I can't recommend them highly enough, they really do go above & beyond.
November 7, 2025
Reply from Hays Travel - Colne
Thank you for your feedback, we are so pleased to know you enjoyed the service you received in store :)
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