Always receive excellent service from your COLNE branch.Especially from Jess.& Harry. Keep up the GOOD work. Many Thanks. Regards... See more
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Jessica at the Colne branch was patient, friendly and willing to explore many options with us regarding our holiday. Despite a few technical difficulties, she booked our perfect cruise with pre and... See more
It is a happy travel shop. We are always greeted with smiles all round. The staff are so helpful, a drink was offered and our new booking was done in a few minutes. One or two questions about an u... See more
The staff are always helpful in every way and pleasant. nothing is to much trouble for them. They answer all the questions we ask them and always find us an excellent holiday wouldn't go anywhere else... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
5.0
Excellent
896 reviews
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Reply from Hays Travel - Colne
Thank you so much for your lovely feedback :)
Great customer service
Great customer service, very friendly and relaxed, Lily sorted another ‘bucket list’ holiday, canny wait 😋😀
November 8, 2025
Reply from Hays Travel - Colne
Thank you so much for leaving such a lovely review and thank you for booking with us!
Excellent service!
You can always rely on the staff at Hayes Travel in Colne, they make booking a holiday really easy with their knowledge and efficiency.
Welcoming, happy and friendly staff.
Many thanks to Naeve and Harry, between them we left their office very pleased indeed.
All the paperwork completed, including checking us in; what's not to like; totally hassle free.
Thank you 🏖️🥂
November 8, 2025
Reply from Hays Travel - Colne
Thankyou so much for taking the time to leave us such a lovely review. Its always a pleasure having you in store! :)
Reply from Hays Travel - Colne
Thank you very much for your review!
Harry went above and beyond to help us…
Harry went above and beyond to help us find the cruise we wanted
November 2, 2025
Reply from Hays Travel - Colne
Thankyou, Glad we got you the right holiday.
Very friendly and helpful
November 1, 2025
Reply from Hays Travel - Colne
Thank you for the lovely review
Thanks for all your help
Thanks for all your help. You made everything clear for me to follow. Kind regards J Davies
October 26, 2025
Reply from Hays Travel - Colne
Thanks for your lovely review, we are glad you had a good experience in store. We hope to see you again soon
Amazing friendly and very professional…
Amazing friendly and very professional staff. ❤️
October 25, 2025
Reply from Hays Travel - Colne
Thank you for the review we do really appreciate it
Reply from Hays Travel - Colne
Thank you for your lovely review we hope you have a fantastic holiday
Reply from Hays Travel - Colne
Thank you for your review, We are so pleased that Lily could help and get your holiday booked! :)
Knowledgable and well informed
Knowledgable and well informed
Great service, did everything we needed and made the whole process quick and easy.
October 17, 2025
Reply from Hays Travel - Colne
Thank you James, Harry will be thrilled to read this! Thank you
Excellent
Excellent, friendly and informative staff in the Hays Colne. Smooth booking transaction and both Harry and Jess were so welcoming and friendly and nothing was too much trouble. Would highly recommend their services.
October 22, 2025
Reply from Hays Travel - Colne
Hi Wendy, so pleased that Harry and Jess found you the perfect holiday.
Reply from Hays Travel - Colne
Hi Fred, thank you for your review, we are very grateful!
Reply from Hays Travel - Colne
We’re thrilled you had a great experience.
Shelley was brilliant
Shelley was brilliant, seamless booking. She knew all the answers before I'd even asked the questions.thats some going ! Very impressed. Thank you very much
October 17, 2025
Friendly staff and very accommodating…
Friendly staff and very accommodating and efficient
October 14, 2025
Reply from Hays Travel - Colne
Your kind words made our day—thank you!
We were made welcome from the onset and…
We were made welcome from the onset and the staff could not have been more helpful in selecting our holiday
October 18, 2025
Reply from Hays Travel - Colne
Thank you for your feedback, we are so pleased to know you enjoyed the service you received in store :)
1st class service
Always a fantastic service from Harry and team Colne! Efficient, knowledgeable and so helpful. Can’t recommend enough!
October 17, 2025
Reply from Hays Travel - Colne
Always a pleasure to have you in store Paula
Both Abi & Harry were very efficient
Both Abi & Harry were very efficient. Harry spent quite a bit of time getting us a cheaper quote, after it had increased by £180 overnight with no explanation of why.🥴
October 15, 2025
Reply from Hays Travel - Colne
Amazing to see you Marie. Thank you so much
Great team
Great team, very helpful. We wasn't really sure what we wanted but got very good advise and pointed in the right direction.
October 11, 2025
Reply from Hays Travel - Colne
Hi Philip, thank you for your kind words! We are so glad we were able to help
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