Always receive excellent service from your COLNE branch.Especially from Jess.& Harry. Keep up the GOOD work. Many Thanks. Regards... See more
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Jessica at the Colne branch was patient, friendly and willing to explore many options with us regarding our holiday. Despite a few technical difficulties, she booked our perfect cruise with pre and... See more
It is a happy travel shop. We are always greeted with smiles all round. The staff are so helpful, a drink was offered and our new booking was done in a few minutes. One or two questions about an u... See more
The staff are always helpful in every way and pleasant. nothing is to much trouble for them. They answer all the questions we ask them and always find us an excellent holiday wouldn't go anywhere else... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
5.0
Excellent
896 reviews
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Reply from Hays Travel - Colne
Thank you for your lovely review! We hope to see you again soon!
Listening to the area I prefer did not…
Listening to the area I prefer did not push me into buying gave me details to take home to read found me the best deal going at the time
October 3, 2025
Reply from Hays Travel - Colne
Hi Julie! Thank you for your lovely words, we are so glad we found you a great deal!
Absolutely fantastic
Absolutely fantastic, friendly , approachable and 100%customer satisfaction
Thank you
October 4, 2025
Reply from Hays Travel - Colne
Thank you Elizabeth, the team is thrilled to hear this! We look forward to seeing you again!
Jess at Hays Colne is absolutely…
Jess at Hays Colne is absolutely fantastic,she is so knowledgeable,friendly,helpful and funny that she really goes above and beyond to make sure you get the very best out of your holiday. We always book through Hays as the service and welcome you get as soon as you walk through the door keeps up coming back.All the staff at the Colne Lancashire store are a credit to the company.They also never forget who you are even if it’s been a couple of years since you’ve been there.Brilliant.
October 4, 2025
Reply from Hays Travel - Colne
Hi Joanne, Jess is so happy to hear this! We are so glad we find you great holidays and you have a lovely experience in store!
Reply from Hays Travel - Colne
Thank you for this amazing review!
Excellent service and price. as always…
Excellent service and price as always from Harry and his team. With a lovely welcome and cuddles for our collie Max who looks forward to our visits.
September 19, 2025
Reply from Hays Travel - Colne
We love Max! Thankyou again for your booking and review :)
Reply from Hays Travel - Colne
Hi Thelma, thank you for your review, we are very grateful!
Excellent service very knowledgeable
Excellent service very knowledgeable, and easy to talk to perfect service
September 21, 2025
Reply from Hays Travel - Colne
Hi Peter, so pleased that Lily found you the perfect holiday.
Staff are lovely very helpful
September 21, 2025
Reply from Hays Travel - Colne
Thankyou Mrs Johnson for that lovely review
Absolutely 💯 percent would recommend…
Absolutely 💯 percent would recommend everything I asked was answered and I’m so at ease looking forward to my next holiday thanks lily Colne branch
September 17, 2025
Reply from Hays Travel - Colne
Aww thankyou for that lovely review!
Reply from Hays Travel - Colne
Thankyou for the lovely feedback :)
Jess was very helpful
Jess was very helpful, polite and friendly and efficient
Many thanks
David & Carmen
September 14, 2025
Reply from Hays Travel - Colne
Thankyou very much for that review
Jess was amazing yesterday
Jess was amazing yesterday, fab personality and found our perfect holiday. Cannot fault her 💞
September 11, 2025
Reply from Hays Travel - Colne
Hi Laura, so glad everything went perfectly! Thanks for your lovely words.
Effective experience
Listened to the required holiday wants and provided them.
When told I'd the same hotel package cheaper, they natched tge price.
Big thank you
September 10, 2025
Reply from Hays Travel - Colne
Hi Jacqueline, it was a joy helping you! Thank you for the wonderful feedback.
Jess was very accommodating and was…
Jess was very accommodating and was very patient with us as we changed a few things in our holiday. It was delay with speedily and she kept me updated.
September 7, 2025
Reply from Hays Travel - Colne
Thank you for your feedback, we are so pleased to know you enjoyed the service you received in store :)
Well done again
We came to heys with quite a complicated request but catrina was very helpful and patient. She found a short break for us which we are all now looking forward to. Thanks again Heys
September 7, 2025
Reply from Hays Travel - Colne
Hi Jacqui, we loved helping with your getaway — thanks for the kind review!
Extremely professional and friendly…
Extremely professional and friendly agent. Nothing was to much trouble and I will definitely request Harry on any future bookings, and hopefully there will be a lot.
September 7, 2025
Reply from Hays Travel - Colne
Hi Margaret, we’re so happy you had a great experience! Thanks for the kind words!
As usual all the staff were happy
As usual all the staff were happy, welcoming and very helpful.
September 3, 2025
Reply from Hays Travel - Colne
Amazing to see you Thomas . Thank you so much
Always helpful when we go
Always helpful when we go, sort everything out for us and print everything so we have it all to hand. Listen to what we are looking for.
September 1, 2025
Reply from Hays Travel - Colne
Thank you for this amazing review!
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