Hays Travel - Corby Reviews 

546
TrustScore 5 out of 5

4.9

26 Corporation Street, NN17 1NJ Corby, GB


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Rated 5 out of 5 stars

We booked our holiday with ease, kimberley was polite helpful and friendly and went above and beyond to make sure everything was perfect. We always book with hays corby and recommend them to friends a... See more

Rated 5 out of 5 stars

Lovely friendly staff and great service from start to finish , helped us find the best travel deal and the package we came away with is perfect and we can’t wait to take the trip

Company replied

Rated 5 out of 5 stars

Lauren the travel rep at Hays Corby was excellent no query or request was too much and throughout the booking experience she kept my wife and me at ease. This was particularly important as we were... See more

Company replied

Rated 5 out of 5 stars

Helpful and friendly staff made our visit so easy. During our visit we asked the agent to look at several different destinations, flight times, and hotels, none of which was too much trouble for her.... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 26 Corporation Street, NN17 1NJ, Corby, United Kingdom

  • 01536644060

4.9

Excellent

TrustScore 5 out of 5

546 reviews

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4.9

All reviews

(546)

124,458 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All in the details

Friendly service looked for more deals and good fights 👌

August 6, 2025
Hays Travel - Corby logo

Reply from Hays Travel - Corby

Thank you for your lovely review and thank you for booking with us! :)

Rated 5 out of 5 stars

Amanda and Lisa from the store really…

Amanda and Lisa from the store really helped in booking my special occasion holiday. Everything I wanted or needed to know was answered and quickly sorted. A few other options I was concerned about were dealt with quickly and efficiently. Can’t wait for this holiday next year. Thanks.

July 26, 2025
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Reply from Hays Travel - Corby

Thank you Neil, we are glad you were happy with our service! Look forward to checking you in for your holiday :) - Amanda & Lisa

Rated 5 out of 5 stars

A happy experience.

I know that I will always be helped to find the best possible deal for me. Very friendly and helpful. Nothing is too much trouble.

July 18, 2025
Hays Travel - Corby logo

Reply from Hays Travel - Corby

Thank you for your kind words - much appreciated.

Rated 5 out of 5 stars

Friendly and Professional Service

Kim from Corby Hays took time and patience to find the best fares at the best times for me. She listened and communicated in a friendly but professional way. Much appreciated.

July 2, 2025
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Reply from Hays Travel - Corby

Thank you for your kind words - I'll make sure to pass them onto Kim.

Rated 5 out of 5 stars

1st class service…

1st class service from the whole team as usual. Kimberley was very thorough with all the information and made the booking process a breeze.

June 27, 2025
Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and friendly,would recommend them

June 23, 2025
Hays Travel - Corby logo

Reply from Hays Travel - Corby

Hi Kath,

Thank you for your lovely review! It was a pleasure to help you book your holiday to Egypt.

See you soon!

Rated 5 out of 5 stars

Friendly

The staff in Corby branch r very helpful finding me a cruise to suit my needs I can’t them enough

June 17, 2025
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Reply from Hays Travel - Corby

Always a pleasure Maureen.

Rated 5 out of 5 stars

What we wanted for what we could afford!

We went in knowing exactly what we wanted but needed to book it with a reputable company. Jack found exactly what we needed at a great price. He spent a long time researching and got us a great price.

June 18, 2025
Hays Travel - Corby logo

Reply from Hays Travel - Corby

Thank you for taking the time to send this 5* review - I'm sure you'll have an amazing time !

Rated 4 out of 5 stars

Staff were extremely helpful and found exactly what I was looking for

Staff were excellent found the holiday I was looking for and was a great price. The biggest most frustrating problem was the computer system the most slowest I've ever known. I paid deposit but took so long to go through was told it hadn't gone through so I went to my bank next door and got the cash then the payment went though so I had to put the cash back in the bank . Your computer system really needs an upgrade as it let's the whole customer service down . Hope this issue has now been resolved as it puts me off booking with Hayes

May 30, 2025
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Reply from Hays Travel - Corby

Hi Julie,

Thank you for your kind review!

Please be assured, our computer systems are now back up and running properly. Unfortunately we had a bad day with technology!

We look forward to seeing you again soon.

Jack

Rated 5 out of 5 stars

Very friendly

Very friendly, warm, caring, professional and knowledgeable. Excellent service.

May 25, 2025
Hays Travel - Corby logo

Reply from Hays Travel - Corby

Thank you for your lovely review! - Lisa :)

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, experienced and efficient staff , very helpful and friendly throughout the booking procedure

May 20, 2025
Hays Travel - Corby logo

Reply from Hays Travel - Corby

Thank you for your review - it was a pleasure, as always.

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