Abigail pulled out all the stops to get our New York cruise/fly holiday booked for 2027. She was always very responsive to our questions and gave very helpful advice on cabin selection for the cruis... See more
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Excellent service Abigail was very helpful, knowledgeable and extremely friendly. We have been using Tui for years but think Hays will now be our first port of call. Thank you
Company replied
Sam at Hays Travel Crewkerne is absolutely amazing. He has arranged several holidays for us. He is so friendly and efficient. Always remembers who we are and greets us with a smile and a cheery hello.... See more
Company replied
I booked a trip to Turkey for my sister’s wedding and had a brilliant experience with Hays Travel, Crewkerne. Abi was absolutely lovely, friendly, helpful and kept me updated throughout. She called... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Market Street, TA18 7JP, Crewkerne, United Kingdom
- 01460 73413
4.9
Excellent
331 reviews
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Pre Xmas cruise…
We managed to book our holiday very easily and the member of staff was very efficient.
March 23, 2025
Reply from Hays Travel - Crewkerne
Thank you for your review! I am glad we could get your holiday all booked! I hope you have a lovely Christmas Cruise - Sam :)
Stress free booking
Millie did an excellent job at finding the perfect hotel and flights for a girls weekend away. She was very efficient and gave us a few options to look through. We’ve been looking for a while and Millie provided a stress free experience. We will definitely be back in contact with Millie to book again. Thank you Millie
March 21, 2025
Reply from Hays Travel - Crewkerne
Thank you Gemma. I hope you have a lovely trip.
Millie :)
Reply from Hays Travel - Crewkerne
Thank you for your feedback. It was a pleasure to get you booked on another holiday. Stacey :)
Reply from Hays Travel - Crewkerne
Thank you for your feedback. It was lovely to have seen you again. Stacey :)
Great service
Great service, handled correctly in every way: attentive, polite, efficient and went the extra mile.
March 8, 2025
Reply from Hays Travel - Crewkerne
Thank you for the feedback. Shaun :)
Very helpful experience felt relaxed…
Very helpful experience felt relaxed nice we could book this in our own town would recommend hays very highly.
March 9, 2025
Reply from Hays Travel - Crewkerne
Thank you for the lovely review! I am so glad that you found our service helpful. It was a pleasure to get your cruise all booked :) - Sam
Very helpful agent who was able to…
Very helpful agent who was able to answer all our questions and give good advice.
February 27, 2025
Reply from Hays Travel - Crewkerne
Thank you for your review. We hope you have a lovely holiday!
Knowledgeable and friendly service
I walked into the shop asking for help and advice on a first time visit to Malta and could not have received better attention and service from the initial conversations to completing the booking and flights.
February 26, 2025
Reply from Hays Travel - Crewkerne
Thank you for your feedback. Shaun :)
Crewkerne Branch
I contacted your crewkerne branch and after correspondence with Stacey outlining what we were looking for,we arranged to visit store.
On arrival we were greeted by Stacey with a smile and felt at ease.
She ran through some holiday packages she had found us including a wildcard holiday..and after alot of backwards and forwards by us with regards towns Hotels flights which Stacey did with no hassles and a smile we then booked a beautiful hotel and flights ..I cannot rate our interactions with Stacey regarding the holiday high enough a credit to the company..stress free and made us feel excited for holiday
March 2, 2025
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback. I am so glad that we managed to get you the perfect holiday sorted! We look forward to seeing you again soon. Stacey :)
Did their job very efficiently.
February 26, 2025
Reply from Hays Travel - Crewkerne
Thank you for your feedback. Shaun :)
you gan trust hays travel
after we looked around your show at yeovil football ground we met stacy and asked about a holiday and we booked one for next year
February 24, 2025
Reply from Hays Travel - Crewkerne
Thank you for your feedback. I am so glad we managed to get you booked on another holiday. Stacey :)
Reply from Hays Travel - Crewkerne
Thank you for your review. I hope you have a lovely time on your cruise. Millie
Samuel
Samuel, at Hayes Travel Crewkerne, did an excellent job in booking our holiday.
February 11, 2025
Reply from Hays Travel - Crewkerne
Thank you very much for taking the time to leave a review! I am so glad we got your trip all booked. I hope you have an amazing time when the time comes :) - Sam
Reply from Hays Travel - Crewkerne
Thank you for your feedback. :) Evie
After an initial blunder Stacey could…
After an initial blunder Stacey could not have been more helpful and her immediate attention was exemplary. She was extremely efficient in dealing with the airline and indeed was able to e mail us the very next day with details. She should be congratulated for her efficiency.
January 30, 2025
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback! Apologies for the initial misquote. We will hopefully see you in branch again soon. Stacey :)
Friendly and professional service
Friendly and professional service. Listened to our preferences and found us the perfect match
January 30, 2025
Reply from Hays Travel - Crewkerne
Thank you for the review! I am so glad we could get your holiday booked! Not long to go now! :) - Sam
good customer service
January 30, 2025
Reply from Hays Travel - Crewkerne
Thank you Rosemary, I am glad I was able to help. I hope you have a lovely holiday!
Millie
Excellent service by Samuel,patient and…
Excellent service by Samuel,patient and very helpful, will certainly keep using Hays.
January 8, 2025
Reply from Hays Travel - Crewkerne
Thank you so much for your lovely review! I am so glad we got your holiday all booked! We look forward to speaking to you soon ✈️ - Sam
Reply from Hays Travel - Crewkerne
Thank you so much for your review! I am glad you found our service helpful - Evie :)
Hays, friendly and efficient.
One thing is the company is present on the high street of many towns, the personal touch and ability to be flexible are a major advantage.
January 5, 2025
Reply from Hays Travel - Crewkerne
Thank you for your kind review. I'm glad you found our service helpful! I hope you have a great holiday when the time comes!
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