Was looking for a weeks all inclusive holiday with girlfriend and Mum. Even though the hotel was short listed by myself before we visited Hays, it was worth going. We got the best deal at the time, be... See more
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They listened to what we wanted, priced matched our existing quite snd the follow up attention was brilliant.we have used Hayes Travel at Crystal Peaks previously and have always been very satisfied s... See more
Company replied
We went to Hayes travel in Crystal Peaks Sheffield yesterday to book a holiday for September. We were called promptly by Abigail who was friendly and asked us questions to get the best holiday for us... See more
Company replied
Anna was very helpful and courteous throughout my booking. Jo had also been helpful on my previous visit. No pressure from either member of staff
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 West Mall Upper Level Crystal Peaks, S20 7PN, Sheffield, United Kingdom
- 01144075198
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Very friendly staff informative jolly…
Very friendly staff informative jolly went through everything quick and efficient would definitely book here again .
Helpful staff without the pressure
Anna was very helpful and courteous throughout my booking. Jo had also been helpful on my previous visit. No pressure from either member of staff
Very helpful got the holiday we wanted…
Very helpful got the holiday we wanted can't beat the staff in Hayes at crystal peaks never gone wrong in there always smiling 😊
Was looking for a weeks all inclusive…
Was looking for a weeks all inclusive holiday with girlfriend and Mum. Even though the hotel was short listed by myself before we visited Hays, it was worth going. We got the best deal at the time, better airport flight departure and a bit of discount.
May use AI-assist with repliesRead more
Great service at Hays Travel.
Booked with Hays Travel as always. Great service as usual. David was amazing. As are all the staff. Always friendly and helpful. Found us our perfect holiday. Exactly what we asked for. Thank you again. xxxx

Reply from Hays Travel - Crystal Peaks
Always book my hols with my local team…
Always book my hols with my local team all helpful all lovely

Reply from Hays Travel - Crystal Peaks
Your agent (Jo) was very helpful and…
Your agent (Jo) was very helpful and knowledgeable answering all our questions and helped resolve a few queries.

Reply from Hays Travel - Crystal Peaks

Reply from Hays Travel - Crystal Peaks
Michelle was a star and found us the…
Michelle was a star and found us the perfect last minute holiday. Couldn’t do enough for us and our needs. Always recommend hays 10/10

Reply from Hays Travel - Crystal Peaks
Nothing was too much trouble
Nothing was too much trouble. Holiday all booked within 2 days. Jo listened to my two different holidays I was choosing between.
Thank you Jo at crystal peaks

Reply from Hays Travel - Crystal Peaks
Excellent customer service booking…
Excellent customer service booking complete very quick

Reply from Hays Travel - Crystal Peaks
Everything was just great as we knew…
Everything was just great as we knew where we wanted to go it was just a case of sorting this out for us which I have said it was great

Reply from Hays Travel - Crystal Peaks
Customer service was amazing.
We had Jessie as our travel agent. Not only was she attentive and very friendly, but her knowledge of the areas and recommendations really made the experience. As we’re travelling with my Nan that has a physical disability, she made sure to throughly look through each hotel to make sure not only was that hotel accessible to her, but also the area around the hotel as well. We as a family love to explore more than just the hotel so it was important that the area could accommodate us throughout our holiday as well. Every question we fired at her she went through as many times as we needed to make sure we felt comfortable. As said before it can very stressful travelling with a disability for the person and there family, everything in the airport was looked into and the facility’s at the hotel. Overall she made us actually feel excited for a holiday we could all enjoy. She was amazing! Thankyou Jessie, we will be coming to you for all future adventures!

Reply from Hays Travel - Crystal Peaks
All ways good and help full we get very…
All ways good and help full we get very good help from hays travel at cristal peaks

Reply from Hays Travel - Crystal Peaks
The young girl that served me with my…
The young girl that served me with my holiday was helpful polite and chatty. I always book with hays because I find which ever staff member serves me I get the same service polite and helpful.

Reply from Hays Travel - Crystal Peaks
The information i received was
The information i received was
exactly what I need to know, the ladies were very helpful and knowledgeable i appreciated this care and detailed way they helped me.

Reply from Hays Travel - Crystal Peaks
They listened to what we wanted
They listened to what we wanted, priced matched our existing quite snd the follow up attention was brilliant.we have used Hayes Travel at Crystal Peaks previously and have always been very satisfied so that is why we return again.

Reply from Hays Travel - Crystal Peaks
Rhiann was her normal helpful self
Rhiann was her normal helpful self . Sorted everything out we needed and was a pleasure to be with as always .

Reply from Hays Travel - Crystal Peaks
David was very knowledgeable about what…
David was very knowledgeable about what I needed and helpful.

Reply from Hays Travel - Crystal Peaks
Rhiann was excellent as always!
Rhiann was excellent as always!
Great service and good prices.
A very pleasant experience every time we book a holiday.
Nothing is too much trouble for her.
A credit to your company.

Reply from Hays Travel - Crystal Peaks
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