Debbie has arranged 3 Holidays for me now, every time she gets me the best prices, cheaper than on the apps. She keeps me updated on any changes and helps with checking in and arranging documents to b... See more
Company replied
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Debbie has arranged 3 Holidays for me now, every time she gets me the best prices, cheaper than on the apps. She keeps me updated on any changes and helps with checking in and arranging documents to b... See more
Company replied
Just finished our second holiday booked through Debbie. Very attentive and has given us everything we asked for with assisted travel, walk in showers etc. Brilliant hotel with perfect location. Would... See more
Company replied
From first enquiry to departing on our holiday Debbie responded promptly to any questions we had. We booked 15 night in Vietnam. Saigon,Danang,hoi han and Hanoi. Before departure Debie emailed te... See more
Company replied
Debbie is always very helpful, replies straight away. Nothing is too much trouble. Gives us peace of mind that everything is taken care of.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Debbie Jackson, WS11, Norton Canes, United Kingdom
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Very attentive service!
Friendly and helped with all our needs, including special assistance.
A pleasure to deal with 😄

Reply from Hays Travel - Debbie Jackson
Excellent service and support from start to finish.

Reply from Hays Travel - Debbie Jackson
Debbie is very helpful and deals with any queries promptly . This is the second time we have used her to book our holiday.

Reply from Hays Travel - Debbie Jackson
From first enquiry to departing on our holiday Debbie responded promptly to any questions we had.
We booked 15 night in Vietnam.
Saigon,Danang,hoi han and Hanoi.
Before departure Debie emailed telling us all we had to do was enjoy the holiday .
She checked us in for all flights including 2 internal and emailed the boarding passes to us ..
Would definitely recommend using her to book a holiday

Reply from Hays Travel - Debbie Jackson
Debbie was very helpful and more importantly very patient!

Reply from Hays Travel - Debbie Jackson
Debbie was fab. Dealt with our booking promptly and service second to none. Even gave us lots of advice about transfers as not included in our booking . Thanks Debbie

Reply from Hays Travel - Debbie Jackson
I am very happy with Debbie Prichard. She is very helpful service with me. I am that customer for 3 years. I am keeping touch with Hay Travel.

Reply from Hays Travel - Debbie Jackson
Debbie was really helpful when booking the holiday and took all the stress of it away finding the very best deals

Reply from Hays Travel - Debbie Jackson
This is the second holiday I have booked with Debbie and she has made the process so simple, very helpful and answered all my questions. Always very quick to reply and makes the whole process so easy from start to finish.

Reply from Hays Travel - Debbie Jackson
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