We were dealing with Sophie, she was so helpful, nothing was too much trouble for her. She got us a fantastic cruise. Would definitely recommend Hays Travel
Company replied
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We were dealing with Sophie, she was so helpful, nothing was too much trouble for her. She got us a fantastic cruise. Would definitely recommend Hays Travel
Company replied
Victoria made it so easy to book the holiday we'd chosen, treated us as though we were the most important people she'd see that day and the whole process was done quickly and efficiently. We've used... See more
Company replied
Ruby took a great deal of time to find us suitable flights at quite short notice as we had to cancel our previous unsafe route due to the Iran war. She also sorted out alternatives when a return flig... See more
Company replied
The staff are fantastic at Driffield hays. They take all the drama out of booking a holiday and so friendly. Always my go to place now when I want to book a holiday.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
6 Market Place, YO25 6AP, Driffield, United Kingdom
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Rachael was very attentive and listened very carefull to what was required.
Only one minor tweak needed to the itinery she sent initially.
It was a very relaxing experience.

Reply from Hays Travel - Driffield
Nice present staff town centre location easy booking

Reply from Hays Travel - Driffield
Very good - although I was switched from one representative to another having organised everything so that was a bit frustrating

Reply from Hays Travel - Driffield
Friendliness of staff.
Ability to offer alternatives to our initial holiday ideas.

Reply from Hays Travel - Driffield
Rachel the travel assistant was very pleasant and helpful

Reply from Hays Travel - Driffield
I have booked through Hays Driffield many times before because of their customer service, & I did so again yesterday & as usual they were 💯. Many thanks to Victoria for her help 😁😁

Reply from Hays Travel - Driffield
I have used hays travel before and they have never let me down and it's the same again. Wonderful customer service, amazing at answering my questions about currencies and the hotel and delightful way on how the advisor helped us!

Reply from Hays Travel - Driffield
Excellent as always.
Molly was very patient and thorough with our requests. She looked at all options to find the cruise we were looking for.
Thank you Molly for looking after us.
Loretta, Mark, Katie & Graham.
( All staff are pleasant, helpful & friendly)

Reply from Hays Travel - Driffield
Cassia worked very hard to get me the holiday I wanted at a great price

Reply from Hays Travel - Driffield
We went in to book a holiday and were looked after by Victoria who went above and beyond to make sure we had got the best value that was possible
Coffee or tea was offered if we wanted and nothing was too much trouble
Hence the reason we always book at hays travel

Reply from Hays Travel - Driffield
I told them what I wanted, when and where and they came up with the goods.
Nothing was too much trouble for my assistant.

Reply from Hays Travel - Driffield
I came in to the Driffield branch to enquire about a holiday. Rachael Horrocks who served me was very pleasant and helpful. She followed my appointment up with an email and a couple of phone calls. I thought she was very knowledgeable, helpful and ultimately made me want to buy from her. Thank you for all your help Rachael.

Reply from Hays Travel - Driffield
Did all what we asked & told us all we wanted to know

Reply from Hays Travel - Driffield
Friendly, knowledgable staff. They tried different companys on line to find the best deal. Showed us so many hotels we ended up booking one that was different to the one we thought we had decided on...but still a good, decent option.

Reply from Hays Travel - Driffield
Rachel was very good, she went through all our options and was patient when we changed our minds. She found us a great holiday with everything we asked for.

Reply from Hays Travel - Driffield
Cassia was a lovely girl, a little nervous but very polite. She did tell us it was the first Tui cruise she had booked so it did take a little longer.

Reply from Hays Travel - Driffield
Friendly, helpful staff. We knew what we wanted, so they were able to help us to get it right. We were helped by Cassia, an apprentice. She was very nice and asked for help if she needed to check anything. We had no problems at all, and came away with the holiday we wanted.

Reply from Hays Travel - Driffield
Ruby is a great communicator. She made sure she answered all our questions properly and fully. Ruby has been to our destination before so was in a great position to help us by making some very good suggestions which helped us book our trip. I would certainly recommend Ruby to help you find and book your holiday.

Reply from Hays Travel - Driffield
Staff was wonderful helpful kind so sorry can’t remember the wonderful ladies name who sold me the cruise and stay holiday in Driffield shop. Couldn’t do enough to help me and was so happy to see us when we went into the shop to pay off some of the holiday with cash so she could put a face to the name. We would highly recommend this branch xxxxxxxxx

Reply from Hays Travel - Driffield
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