Hays Travel - Driffield Reviews 

477
TrustScore 5 out of 5

4.9

6 Market Place, YO25 6AP Driffield, GB


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Rated 5 out of 5 stars

We were dealing with Sophie, she was so helpful, nothing was too much trouble for her. She got us a fantastic cruise. Would definitely recommend Hays Travel

Company replied

Rated 5 out of 5 stars

Victoria made it so easy to book the holiday we'd chosen, treated us as though we were the most important people she'd see that day and the whole process was done quickly and efficiently. We've used... See more

Company replied

Rated 5 out of 5 stars

Ruby took a great deal of time to find us suitable flights at quite short notice as we had to cancel our previous unsafe route due to the Iran war. She also sorted out alternatives when a return flig... See more

Company replied

Rated 5 out of 5 stars

The staff are fantastic at Driffield hays. They take all the drama out of booking a holiday and so friendly. Always my go to place now when I want to book a holiday.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 6 Market Place, YO25 6AP, Driffield, United Kingdom

  • 01377793013

4.9

Excellent

TrustScore 5 out of 5

477 reviews

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4.9

All reviews

(477)

115,333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So informative and friendly

So informative and friendly. Had to stay late as couldn't get through to Norwegian cruise office to book our cruise.

July 30, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review I really appreciate it- I look forward to seeing you again in branch soon. Ruby :)

Rated 5 out of 5 stars

Always really helpful

Always really helpful, and always go above and beyond to help. Will always use hays travel to book our holidays.

July 15, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thankyou for your kind words, always happy to help Molly :)

Rated 5 out of 5 stars

Ruby made the whole experience finding…

Ruby made the whole experience finding and booking my cruise so easy , lovely friendly service from start to finish, nothing was too much trouble , I’d recommend to anyone

June 18, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review I really appreciate it- I look forward to seeing you again in branch soon. Ruby :)

Rated 5 out of 5 stars

knowledgeable staff

could answer all the questions we needed to know very frendly staff Molly

May 24, 2025
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Reply from Hays Travel - Driffield

Thankyou for your kind review, see you soon :)

Rated 5 out of 5 stars

A job well done Victoria

Victoria was friendly and extremely helpful in helping us find and book our holiday to Lanzarote.
They even matched the online price of the Easy Jet holiday , which was fantastic
She sorted out seats and airport assistance for me without any problem whatsoever
In all a good outcome for us ' senior citizens' and ATOL protected
Our documents will be printed for us as well so no worries, just our holid6to look forward to now
Thank you HAYS TRAVEL Driffield E Yorkshire
Would recommend

June 11, 2025
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Reply from Hays Travel - Driffield

Thank you so much for your lovely review it was great booking your second holiday with us. See you again soon! Vic :)

Rated 5 out of 5 stars

The staff as always are very helpful…

The staff as always are very helpful and full of advice the make the best if are holidays

May 30, 2025
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Reply from Hays Travel - Driffield

Thank you for your kind review it was great to secure you a gorgeous holiday for your special occasion! Jess :)

Rated 5 out of 5 stars

Excellent customer service at Hays…

Excellent customer service at Hays Travel, Driffield.

May 25, 2025
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Reply from Hays Travel - Driffield

Thankyou for your lovely words Sarah, I will see you at check in and I cant wait to hear about how your holiday has been :)

Rated 5 out of 5 stars

Rachel managed to find a cheaper…

Rachel managed to find a cheaper holiday than what we could online. She was courteous and confident in the information she was providing to us. She went above and beyond to find the holiday we wanted. Will definitely book with Hays again

April 6, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you so much for your lovely review! I hope you have a fantastic holiday. Rachael :)

Rated 5 out of 5 stars

We received a great service from Jess…

We received a great service from Jess at the Driffield branch

May 3, 2025
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Reply from Hays Travel - Driffield

Thank you for your kind review looking forward to hearing all about Boa Vista! See you again soon, Jess :)

Rated 5 out of 5 stars

travellers gem

Jess the assistant at Hayes Driffield was very knowledgeable with holiday information we required and fulfilled any queries we had putting our minds at rest.

May 3, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review I'm looking forward to further supporting your cruise journey again in the future. Jess :)

Rated 5 out of 5 stars

Hayes a winner for us

2n holiday with Hayes absolute great advice service and aftercare staff friendly and caring listening to what we wanted and found a holiday to suit our needs worth the effort to go too the shop

April 24, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review we hope you have a fantastic holiday! - Ruby :)

Rated 5 out of 5 stars

The service I received from Hays Travel…

The service I received from Hays Travel was excellent the assistant who dealt with my booking (Rachael) was very friendly and explained each process clearly, I am very satisfied with all aspects of my booking

April 3, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review, hope you have a fab time! Rachael :)

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