Hays Travel - Driffield Reviews 

478
TrustScore 5 out of 5

4.9

6 Market Place, YO25 6AP Driffield, GB


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Rated 5 out of 5 stars

Victoria made it so easy to book the holiday we'd chosen, treated us as though we were the most important people she'd see that day and the whole process was done quickly and efficiently. We've used... See more

Company replied

Rated 5 out of 5 stars

We were dealing with Sophie, she was so helpful, nothing was too much trouble for her. She got us a fantastic cruise. Would definitely recommend Hays Travel

Company replied

Rated 5 out of 5 stars

Ruby took a great deal of time to find us suitable flights at quite short notice as we had to cancel our previous unsafe route due to the Iran war. She also sorted out alternatives when a return flig... See more

Company replied

Rated 5 out of 5 stars

Cassia made our booking experience so amazingly easy. She found us the perfect holiday for us then double checked that the hotel and flights were to our liking. She also arranged parking at the airpor... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 6 Market Place, YO25 6AP, Driffield, United Kingdom

  • 01377793013

4.9

Excellent

TrustScore 5 out of 5

478 reviews

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4.9

All reviews

(478)

116,233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The agent that dealt with my flight…

The agent that dealt with my flight booking was very friendly and courteous. Thank you very much xx

February 8, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thankyou for your kind review! Glad we could get you sorted! Rachael :)

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Easy to talk to and information given from own knowldege/experience. experience.

January 30, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thankyou for your kind feedback Peter. Rachael :)

Rated 5 out of 5 stars

It is always a pleasure going into your…

It is always a pleasure going into your Driffield Branch.Your staff are so friendly and helpful.we will always book with them.

January 30, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thankyou for your review Shane, we look forward to seeing you again soon! Rachael :)

Rated 5 out of 5 stars

Always get excellent service in…

Always get excellent service in Driffield Hays
Jessica can’t do enough, always a warm welcome and a big smile,when we walk through the door
We are not the easiest of costumers backwards and forwards with more questions but it never fazes her
The rest of the girls are lovely too

January 30, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review, it means a lot. Hope you both have a fabulous cruise! Jess :)

Rated 5 out of 5 stars

Rachael


Rachael was pleasant and courteous. She dealt with my booking efficiently and was able to answer all my questions.

January 31, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review, look forward to hearing about your trip! Rachael :)

Rated 5 out of 5 stars

Great Travel Agent

Victoria was extremely helpful. She made booking our holiday very easy with her helpful suggestions. We weren’t rushed into a decision and were kept informed by email.

January 31, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thrilled we found you a great trip, look forward to seeing you again in branch soon. Vic :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, booked two holidays with them. They couldn’t do enough for us, a pleasure.

January 30, 2025
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Reply from Hays Travel - Driffield

Pleasure is ours! Thank you for your kind review. Sophie :)

Rated 5 out of 5 stars

Service with a smile

We recived excellent service from knowledgeable staff who explained everything fully. We would recommend Hayes Travel for all your travel requirements.

January 25, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for sharing your kind review, look forward to hearing about your trip! Sophie :)

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient, made booking a holiday very easy

January 10, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Hi Anne, Thank you for your time I'm thrilled we secured you a great deal. Rachael :)

Rated 5 out of 5 stars

We had a lot of help from the staff at…

We had a lot of help from the staff at hays travel very friendly and knowledgeable regarding the different resorts, I normally book online but it was much easier face to face with an actual person definitely using this travel company again

January 6, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Hi Helen, Thank you for your review we hope you have a great trip! Vic :)

Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff. Jess the manager excelled herself in trying to find the best possible deal for us. Could not have wished for better service which is why we always use the company

January 3, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review always a pleasure having you both in branch! Jess & Rachael :)

Rated 5 out of 5 stars

Family holiday

Rang up with a holiday saw on line staff very helpful sorted a price for me booked . Nothing too much trouble thank you

January 4, 2025
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for booking with us and your kind review. Rachael :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Knowledgeable and efficient service from Hays staff.

December 31, 2024
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review, always here to help. Vic :)

Rated 5 out of 5 stars

Holiday Booking

We always book our holidays with Sophie at the Driffied branch where we find she always satisfies our holiday requirements and really is a credit to the Hays Travel

December 10, 2024
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thanks for your kind review! :)

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