We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... See more
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Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx
Company replied
I really want to say this lady’s name was Natasha… I really hope it is. I didn’t book my holiday through Hays travel, but I called them with a problem I’d had with my booking. She was honestly so help... See more
Company replied
Have used this branch several times. Friendly helpful staff (natasha) who keep us informed as well as sorting out all our paperwork and boarding passes and our currency . Its our go to travel agents... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
39 Main Street, LS25 1DS, Garforth, United Kingdom
- 01138275429
4.9
Excellent
548 reviews
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Knowing that we can rely on advice and great bookings
We went in to collect holiday tickets and came out with another booked holiday!!! Excellent friendly helpful staff, always look forward to going in to Hays Travel. Got our currency too!!
November 26, 2024
Reply from Hays Travel - Garforth
I really appreciate your wonderful feedback, always a pleasure to book your holidays with you. Thank you, Danielle
Helpful,Knowledgeable and polite.
Helpful,Knowledgeable and polite.
This was a return visit for us and we will use the Garforth office again.
September 14, 2024
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, we look forward to booking your next holiday! Thank you, Danielle.
4 of us were dealt with admirably by…
4 of us were dealt with admirably by Natasha. We booked P&O cruise to the Norwegian Fjords. Natasha was very patient, giving us lots of advice. She took all the pressure of us by booking our coach from Leeds to Southampton and back, which was really kind of her.
She copied lots of information for us. She was a total pleasure to deal with.
November 20, 2024
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, It was my pleasure to help you book the right cruise, I'm sure you ladies will have a FAB time together. Thanks Natasha
JASON AND SARAH WERE GREAT AND VERY HELPFUL
The experience from staff was excellent snd made me feel good.
Very helpful and knowledgeable.
Left with a 😃
November 17, 2024
Reply from Hays Travel - Garforth
It was a pleasure to book your holiday for you and your friend. I hope you do get to see the Northern Lights, looking forward to booking your next bucket list trip with you, Sarah and Jason
Very helpfull
Very helpfull, got me the holiday I wanted and under the my budget. Great friendly staff
November 8, 2024
Reply from Hays Travel - Garforth
Thank you, it was my pleasure to help you find the right holiday. Thanks Rhianna
Your colleague Sarah was very helpful…
Your colleague Sarah was very helpful and therfore my holiday booked. Received all paperwork and an email to confirm the booking etc the same afternoon.
November 3, 2024
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, was a pleasure. Thanks, Sarah
Great personal service and advice!
I use Hays all of the time to book holidays. I love the personal service and advice from the travel advisors. Natasha and Dani at Hays, Garforth, know exactly what myself and my husband enjoy when we book a holiday. They are always so helpful and nothing is too much trouble. People often ask me why I don’t book online but I love the personal service of a travel agents. Thank you especially to Natasha for my booking yesterday - I really appreciate the time she spent finding a perfect short break for us. 👍
November 1, 2024
Reply from Hays Travel - Garforth
Thank you for your amazing feedback Dawn, always a pleasure to book you! Thanks, Natasha
Great customer service from Danielle…
Great customer service from Danielle from start to finish she was amazing. It was a pleasure to book with her nothing was to much trouble. I will book again with Danielle at Hays.
October 27, 2024
Reply from Hays Travel - Garforth
It was my pleasure booking your holiday - I'm already planning the next for you : - )
Looking forward to hearing all about it and I hope you love it as much as I think you will.
You know where we are if you need anymore help - Danielle
Super Sarah. My experience was the best
My experience was the best, very compeden staff got the package I wanted nothing too much trouble.
October 25, 2024
Reply from Hays Travel - Garforth
Awww fabulous, thank you so much. Really looking forwards to seeing you in store again. Thank you again for the lovely feedback and booking with me - Sarah
Excellent customer service
Sarah and Danielle were so patient and provided excellent advice on several cruise options enabling us to make an informed choice. At every stage of the process they were efficient, friendly and professional at all times.
Sarah was excellent at keeping us fully informed by phone of developments occurring between our visits to the store.
We very look forward to our holiday and thank both Sarah and Danielle for their help and advice.
David and Christine.
October 23, 2024
Reply from Hays Travel - Garforth
Thank you so much for your lovely feedback, always a pleasure booking holidays for you! Thank you Sarah
Reply from Hays Travel - Garforth
Thank you for you lovely review and for booking with us, Danielle
The travel agent Danielle was very…
The travel agent Danielle was very helpful and knowledgeable and made sure we got the best holiday to suit our requirements
October 20, 2024
Reply from Hays Travel - Garforth
It was a pleasure booking your trip again, I am pleased we managed to get you sorted. Looking forward to seeing you again - Danielle
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, and booking with us. Thanks Danielle
Excellent service
Excellent service, Sarah was friendly, helpful, and professional. She made sure all our requests were covered. It was a pleasure to book our holiday.
We will certainly use them again and recommend them to family and friends.
October 8, 2024
Reply from Hays Travel - Garforth
Thank you Susan for your wonderful review, it was lovely to meet you both and a pleasure to book your holiday for you. I look forward to hearing all about the holiday when you come back in to book the next one! Many thanks, Sarah
Sarah was a great help finding us the…
Sarah was a great help finding us the right holiday for 6 adults,2 children and1 infant
October 6, 2024
Reply from Hays Travel - Garforth
Thank you for your review, It was my pleasure and i'm sure you'll all have a great holiday! I look forward to hearing all about it. Thanks, Sarah
The girl we saw was very helpful indeed…
The girl we saw was very helpful indeed she got us a really good deal so helpful thank you so much
October 3, 2024
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, It was a pleasure booking your holiday for you, Danielle
excellent service
Sarah in the Garforth branch went above and beyond to ensure we got the holiday we really wanted. she explained everything really well and informed us of all options. no pushy sale's techniques all in all excellent service
October 5, 2024
Reply from Hays Travel - Garforth
Thank you for your wonderful review Jessica, It was lovely to see you and Margaret in branch and i'm looking forward to hearing all about it!
Thanks, Sarah
Very friendly and helpful
Very friendly and helpful. Listened to our ideas and came up with a range of options and suggestions. Very efficient service, dealt with amendments quickly and organised a holiday we are very much looking forward to.
September 17, 2024
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, was lovely to meet you. Thanks Danielle
Hays Travel, Garforth
Excellent service from Sarah at Hays Travel, Garforth. She was very patient & took time to show us many options & reviews to ensure we got the best deal for our money. First class! Would recommend to anyone & will certainly be using their service in future.
September 21, 2024
Reply from Hays Travel - Garforth
Thank you for your kind words. We're so pleased to hear that you had such a positive experience with our team. We strive to provide excellent service and it's wonderful to know that we met your expectations. We look forward to helping you with your future travel plans. Thanks Sarah
Professional service.
Great professional service from the girls in the Garforth office, it was a pleasure booking our holiday to Malta with them.
September 21, 2024
Reply from Hays Travel - Garforth
Thank you for your review. I hope you have a wonderful holiday in Malta and look forward to hearing all about it. Sarah
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