Hays Travel - Geraldine Sproston Reviews 

Jamie was brilliant, he was very patient when we changed destinations. He was helpful with suggestions and got us booked very efficiently. Thank you Jamie

For a bespoke holiday the process was efficient with no amendments necessary. Refreshing.

Simple friendly booking service I would have no hesitation in recommending to others

Outstanding customer service. Highly recommended. Geraldine goes above and beyond.

Geraldine as always was professional providing us with good choice of hotel after listening to our criteria. She is so helpful and patient and kindhearted. Holiday booked quickly and requests put in place. It’s always a joy to deal with Geraldine .

Geraldine made our booking experience great, she was quick to answer any questions, such good service and have used Geraldine a few times and will carry on using her, very professional.

Always book through Geraldine.
So helpful and always a good experience booking with her.
She is a super star 🌟

Geraldine is always great at what she does &never fails with great customer service, she always finds good deals & leaves nothing to chance

Geraldine is brilliant I messaged her at 2.30pm on Sunday afternoon and asked her if she could look at a cruise for me. As always she was at her desk and by 3.45 pm she had got me an excellent deal and I'm now a happy smiling bunny with a 14 day cruise to look forward to. I don't think there is anyone who works harder for her clients even on a Sunday.

Friendly, fast booking. Thanks for sorting us another holiday

As always a quick and efficient service from Geraldine.

Geraldine made the booking process so easy. I already knew exactly what I wanted so I passed on those details along with what she asked for and that was it. She booked it, assigned our seats and even sorted out the assistance needed for my children.
It could not have been any easier. Having a personal conversation with Geraldine made her understand our needs as a family and she dealt with it appropriately :)

Geraldine was very helpful and answered all my questions!

As always Geraldine gives great advice on which holiday will suit us best, and never fails to provide all the help we need

Geraldine is always so efficient , shows attention to detail and such personal service, nothing is too much trouble.

Geraldine never fails in providing excellent service and help. I wouldn’t go with anyone else

2nd holiday booked in 2 weeks with Geraldine. Its so much easier to phone Geraldine with all the details than go into a Travel Agents. She is so friendly and helpful. 5 star service again

I gave Geraldine the dates, the airports and non ABTA protected apartment accommodation. I wanted a 2 centre city break with a train connection.
She was able to arrange the accommodation flights and train and wrap it up in an ABTA package at a great price.
Stellar service once again.

As always Geraldine sproston goes way and beyond booking and looking after me 😁

I contacted Geraldine regarding a safari and within a couple of days came back with several itineraries. One stood out as ticking a few boxes and at a good price, after having the questions I’d asked answered I booked the trip. Geraldine was very professional and friendly and would definitely recommend her.