For reassurance and support I will always ask Geraldine for a quote or book through her. I know she will always go the extra mile
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Having previously booked with Geraldine she was our first choice to arrange a trip to Abu Dhabi and the Maldives. Geraldine contacted several companies on our behalf to get us the best deal. Thank you... See more
Company replied
Geraldine made the booking process so easy. I already knew exactly what I wanted so I passed on those details along with what she asked for and that was it. She booked it, assigned our seats and even... See more
Company replied
Had yet another fab service from Geraldine when booking our safari holiday. Absolutely nothing is too much trouble for her EVER and she will arrange every single detail for you to save you any hassle... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Geraldine Sproston, ST15, Stone, United Kingdom
- 01785 533051
4.9
Excellent
422 reviews
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There are not enough stars to give …
There are not enough stars to give Geraldine she is an amazing lady and nothing is too much trouble. Always finds what you want even if it takes weeks. Geraldine will always get it right. Her knowledge is outstanding on any holiday required
January 8, 2026
Reply from Hays Travel - Geraldine Sproston
Oh wow, that has just given me the biggest happy dance, thank you so much for your amazing review and for always booking with me too, you are a star, warm regards, Geraldine x
Geraldine is unmatched
As ever, Geraldine made booking so easy for us. Pointed out advantages and disadvantages and got us the deal we wanted.
January 11, 2026
Reply from Hays Travel - Geraldine Sproston
Thank you for your wonderful comments and for booking your family holiday with me again it is really appreciated, warm regards, Geraldine x
Excellent service
Geraldine was relentless trying to find the right holiday for me as a solo .
January 1, 2026
Reply from Hays Travel - Geraldine Sproston
Oh bless you , thank you so much for your lovely feedback and it was a pleasure, you are going to have such a wonderful holiday, warm regards, Geraldine x
Excellent Service
As always, Geraldine was first class. Working out the perfect solution for our holiday with the best price possible. All communication is really easy via Messenger and email, with the phone as a backup. For us from start to finish of the holiday it’s always nice to know we’ve got excellent support.
January 7, 2026
Reply from Hays Travel - Geraldine Sproston
Thank you for your lovely comments and really appreciate you both always booking with me, very best regards, Geraldine
Wonderful Service
Had yet another fab service from Geraldine when booking our safari holiday. Absolutely nothing is too much trouble for her EVER and she will arrange every single detail for you to save you any hassle or worries. We've booked a few holidays with her now and she really is so helpful and professional. Thank You for arranging our very special trip for us. Natalie & Anthony
January 4, 2026
Reply from Hays Travel - Geraldine Sproston
Oh bless you, thank you so much for your amazing feedback and for always booking with me, it is really appreciated. I think I am as excited about your safari holiday as you are, it will be just WOW. Warm regards, Geraldine x
Fantastic service from Geraldine
Fantastic service from Geraldine from start to finish. Nothing was to much trouble, the holiday being booked was a surprise for a special occasion and she went above and beyond in helping me with it.
December 24, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for your great review and for booking your very special trip with me, I am sure it was the most wonderful surprise , warm regards, Geraldine
Excellent service!
Geraldine is always very helpful in assisting us with our holiday bookings. Nothing is too much of a problem when checking available options for us and we highly recommend using her. She's booked several holidays for us over the years and always service with a smile!
December 2, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and for booking with me again, is is really appreciated, warm regards Geraldine
Geraldine is always efficient
Geraldine is always efficient, professional and knowledgeable and this time was no different. Different options offered and exceptional customer service as usual
December 3, 2025
Reply from Hays Travel - Geraldine Sproston
Hi Lorraine, what a lovely review, thank you so much, it is really appreciated, warm regards, Geraldine x
Excellent service throughout
Excellent service throughout, have used Geraldine before, and will continue to highly recommend.
December 2, 2025
Reply from Hays Travel - Geraldine Sproston
Hi Pauline thank you so much for taking the time to write such a lovely review and for booking with me again, you are a superstar, warm regards, Geraldine x
Excellent personalised service
An excellent personalised service that always goes that extra mile to provide that special holiday.
November 5, 2025
Reply from Hays Travel - Geraldine Sproston
Hi Andy, thank you for your wonderful comment and for booking with me again, it is really appreciated. Warm regards, Geraldine
Jamie Carr a knowledgeable and supportive agent
I had the pleasure of liaising with Jamie Carr, what a knowledgeable and patient lady. We must have almost travelled the world virtually over 3 months to finally settle on a fantastic 2 week bespoke itinerary for our 25th Wedding Anniversary next Sept. Jamie supported us in so many ways and didn’t get frustrated when we kept changing our minds. I can’t wait for our trip and will be back again next year.
November 3, 2025
Reply from Hays Travel - Geraldine Sproston
Hi Tracy, thank you for taking the time to write such a wonderful review about Jamie who helps me on my travel page. She is a superstar for sure and will be thrilled with what you have said about her standard of service. You are going to have such an amazing special holiday. Warm regards, Geraldine x
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time for my lovely review and for booking with me again, you are a star, warm regards, Geraldine x
Geraldine makes my experience very…
Geraldine makes my experience very special she’s such a lovely lady nothing is ever to much trouble she goes beyond anyone expectations thank you Geraldine xx
October 22, 2025
Reply from Hays Travel - Geraldine Sproston
Oh bless you Amanda, thank you for your lovely comments and for booking with me again, you are a star, warm regards, Geraldine x
Geraldine is just amazing!
Geraldine goes above and beyond to find us the perfect holiday. We can ask her as many questions as we like and she’s always obliging. We will always go to Geraldine to book our holidays.
October 22, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you so much for your lovely comments and for booking with me again it is really appreciated, warm regards, Geraldine x
Reply from Hays Travel - Geraldine Sproston
Hi Karen, thank you for your lovely comments and for always booking with me too, well the whole family do. You are superstars and very much appreciated, warm regards, Geraldine x
Review is for both Geraldine and…
Review is for both Geraldine and Sharon. We have been back over 2 weeks from our very special trip and I can still feel the warm fuzzy feeling we felt from our time spent in Singapore and Bali. This trip was to celebrate our 30th wedding anniversary and we wanted it to be very special. We were not disappointed. Geraldine was so helpful with our initial enquiry, with Sharon working tirelessly to put our package together. Sharon answered my many questions beforehand to put me at ease. Even contacting all hotels to mention our anniversary. The private transfers between all destinations were effortless and took place without fault. We felt completely safe and taken care of. Thank you Destination Asia! I will definitely be using Sharon/Geraldine again when planning our next adventure. We have been treated like royalty wherever we stayed and have made memories to last a lifetime. Thank you so much Sharon
September 27, 2025
Unprompted review
Reply from Hays Travel - Geraldine Sproston
Thank you so much for your lovely comments, Sharon who helps me on my travel page is a superstar bless her, she will be thrilled with your wonderful review. It is really appreciated, warm regards, Geraldine x
An outstanding service
My travel agent Geraldine Sproston is the best. She knew all about where I wanted to go was very knowledgeable and helpful.
October 4, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you Tracy for your lovely comments and for booking with me again it is really appreciated, you are a superstar, warm regards, Geraldine x
Fantastic Ambassadors for Hayes Travel!
The support, guidance and hard work Jenny puts in to assist me with the best offers around, and in the nicest of places. Nothing is too much trouble for her, she goes above and beyond, to ensure everything I have asked for is included, she has assisted me with the flights (due to needing assistance) Would not think of using another Agent. I find both Jenny and Geraldine to be Fantastic.
October 1, 2025
Reply from Hays Travel - Geraldine Sproston
Hi Sue, thank you so much for your amazing feedback, Jenny who helps me is a superstar , really appreciate your bookings too, warm regards, Geraldine x
Always great dealing with Geraldine…
Always great dealing with Geraldine Sproston….such a helpful and dedicated lady
September 21, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a wonderful review and for booking another tour with me, it is really appreciated, warm regards Geraldine
Geraldine and her associates are…
Geraldine and her associates are excellent we’ve just arrived back from the loveliest holiday recommended by her
Nothing is too much trouble
Everything was perfect ❤️
July 31, 2025
Reply from Hays Travel - Geraldine Sproston
So pleased you had such a wonderful holiday Jackie, thank you for taking the time to write such a lovely comment it is really appreciated, warm regards, Geraldine x
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