Listened to all my wants and needs and found a great holiday to Lapland. We are paying monthly to make this more affordable as it’s a once in a lifetime holiday for us. Hayley was efficient and als... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hayley understood exactly what I was looking for, without me even knowing! I’m really pleased with the service I received from her. My only point would be to include links to the suggestions, b... See more
Company replied
We've used Hayley twice now and she always goes above and beyond to make everything as simple as possible and to find us exactly what we're looking for. She takes all preferences and budget into cons... See more
Company replied
Hayley did a great job to find me a holiday which suited my needs.She gave me several options to look at and decide what suited me also it was quick & efficient
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Hayley Seymour, S6, Sheffield, United Kingdom
- 01144075287
4.4
Excellent
18 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Once again Hayley has find us a lovely…
Once again Hayley has find us a lovely holiday for Aug and we can’t wait to go on our family holiday x
February 4, 2026
Reply from Hays Travel - Hayley Seymour
Thank you for taking the time to leave this review, its really appreciated x
Great booking experience
Listened to all my wants and needs and found a great holiday to Lapland.
We are paying monthly to make this more affordable as it’s a once in a lifetime holiday for us.
Hayley was efficient and also offered personal recommendations and tips for when we are there!
January 11, 2026
Reply from Hays Travel - Hayley Seymour
Thank you for the lovely review - its really appreciated x
Hayley did a great job to find me a…
Hayley did a great job to find me a holiday which suited my needs.She gave me several options to look at and decide what suited me also it was quick & efficient
November 8, 2025
Reply from Hays Travel - Hayley Seymour
Thank you for taking the time to leave this review, its very much appreciated,
Hayley x
To be a happy customer with their outcome
Haley helped me out in so many ways. And im very happy with my holiday booked for next year. I will definitely get in contact again with her to book again Thank you Haley Seymour 😀
June 8, 2025
Reply from Hays Travel - Hayley Seymour
Thank you for taking the time to leave this review, its very much appreciated.
Hayley
Excellent
Hayley listened to what we wanted from the holiday and found us a great deal.
April 17, 2025
Reply from Hays Travel - Hayley Seymour
Thank you for taking time to leave this review - its very much appreciated.
Hayley x
Great friendly service
Excellent service without any pressure. Good advice on family holidays and always happy to help with any questions
March 19, 2025
Reply from Hays Travel - Hayley Seymour
Thank you for taking the time to leave this review, its very much appreciated. Hayley x
Excellent personalised service
We've used Hayley twice now and she always goes above and beyond to make everything as simple as possible and to find us exactly what we're looking for. She takes all preferences and budget into consideration before offering plenty options and recommendations.
The payment plan option is absolutely brilliant and the service is worth every penny to make the holiday as stress free as possible.
October 20, 2024
Reply from Hays Travel - Hayley Seymour
Thank you so much for taking the time to leave this review, really appreciate it.
Hayley x
Hayley found us a fantastic deal
This is the third time we have booked with Hayley and it was a great experience once again.
Hayley found us a fantastic deal with everything we wanted. We are very pleased thank you so much
June 23, 2024
Reply from Hays Travel - Hayley Seymour
Thank you for taking the time to leave this review, its very much appreciated
She read my mind
Hayley understood exactly what I was looking for, without me even knowing!
I’m really pleased with the service I received from her. My only point would be to include links to the suggestions, but then I can see why this may not happen
I will definitely use her again
April 22, 2024
Reply from Hays Travel - Hayley Seymour
Thank you for taking the time to leave this review, its much appreciated.
Hayley
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.